GOL ­ Agencies
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Agencies



Brazil Airpass, Mercosul Airpass and Northeast Brazil Airpass – GOL Airpasses are sold by travel agencies located in Bolivia, Colombia, Dominican Republic and Venezuela. Outuside South America, the Airpasses are sold by travel agencies, Heli Air Monaco, Hahn Air and airlines partners that have interline agreements with VRG Linhas Aéreas.


Please see below all relevant information about GOL Airpasses:

GOL Airpasses are promotional programs that allow passengers to travel from city to city, country to country in GOL economy flights at air travel rates often cheaper than standard or discounted airfare within a specific time period (one month, for instance).

You can purchase as few as 3 and as many as 9 coupons, with prices based on number of coupons and point of origin.

GOL Airpasses include: Brazil Airpass, Mercosul Airpass and Northeast Brazil Airpass.

Airpass tickets must be purchased and issued before the international departure. The tickets must be issued in connection with the international ticket.

GOL Airpass programs offer some of the best options in the travel industry.

By combining an international ticket with a GOL Airpass, you can enjoy substantial savings while visiting different destinations.


You can also access GOL Airpasses at the following addresses:

Outside South America: http://www.voegol.com.br/en-us/agencias/paginas/new-home.aspx
Bolivia: http://www.voegol.com.br/es-bo/agencias/paginas/home.aspx
Colombia: http://www.voegol.com.br/es-co/Paginas/default.aspx
Dominican http://www.voegol.com.br/es-do/agencias/paginas/home.aspx
Venezuela: http://www.voegol.com.br/es-ve/Paginas/default.aspx

GOL Airpass programs are also available in the GDS pages.


GOL's BRAZIL AIRPASS

Formats to access this pass:

Amadeus Galileo Sabre Worldspan
FQNG3 / 0005 GC*G3 , then GP*1, then G/P5 www.eservices.sabre.com G/AIR/G30/P5

  1. 01.APPLICATION

    Valid for travels on G3 flights between any cities within Brazil.

  2. 02.ELIGIBILITY

    • Available to foreigners and non-residents of South America holding a round trip/circle trip/open jaw ticket originating outside South America.
    • Available to residents of Bolivia, and Venezuela. Passengers must hold an international "G3/127" round trip ticket originating in those countries.
    • Available to residents of Colombia. Passengers must hold an international round trip ticket originating in Colombia.
    • IG / IF tickets do not qualify for this airpass.
    • All international tickets from frequent flyer programs qualify for this airpass.

  3. 03.FARES

    • The Brazil Airpass fares are based on the number of destinations and should not exceed the maximum of 9 (nine) destinations/stopovers.
    • The fares of the Brazil Airpass are not published in GDS.
    • Each stopover needs a coupon and the total of coupons will determine the fare of Brazil Airpass.

    NUMBER OF COUPONS FARE (USD) FARE BASIS RESERVATION CLASS
    4 532.00 BBAP30 B
    5 672.00 BBAP30 B
    6 792.00 BBAP30 B
    7 912.00 BBAP30 B
    8 1032.00 BBAP30 B
    9 1152.00 BBAP30 B

    • All airport/government/local fees/taxes and charges must be collected during the ticket issuance. For the tax amounts please consult the GDS system.
    • Fares are subject to modifications without prior notice.

  4. 04.CHILD FARES

    • Children: 100% of the adult fare.
    • Infants:10% of the adult fare.

  5. 05.PERIOD

    All year.

  6. 06.MINIMUM/MAXIMUM STAY

    Minimum stay: not applicable
    Maximum stay: 30 days counting as from the day after departure of the first Brazil Airpass segment.

  7. 07.STOPOVERS

    • Each destination included in the ticket must be considered as stopover.
    • Stopovers are limited to the total number of coupons purchased.
    • Each stopover will use one coupon.

  8. 08.ROUTES

    • A maximum of two connections can be made in the same airport. The two coupons that comprise such connections will be considered as one. The maximum time on the ground is four hours.
    • The same segment cannot be traveled more than once in the same direction.

  9. 09.TRANSFERS

    • Interline is not allowed.

  10. 10.COMBINATIONS

    • Not allowed.

  11. 11.ADVERTISING AND SALES

    • Only one Brazil Airpass may be purchased per passenger.
    • The Brazil Airpass must be sold in connection with an international ticket.
    • Standbys permitted.
    • Waitlists not permitted.
    • The Brazil Airpass can be sold worldwide:
    • Sales within South America
    - The Brazil Airpass may be sold to residents of Bolivia and Venezuela holding an international "G3/127" round trip ticket originating in those countries.
    - The Brazil Airpass may be sold to residents of Colombia holding an international round trip ticket issued by other airline. The international travel must commence in Colombia.
    • Sales outside South America.
    - The Brazil Airpass may be sold by HR/169 (Hahn Air) , YO/747 (Heli Air Monaco), airlines that have an interlining agreement with G3 and by travel agencies.

  12. 12.RESERVATIONS

    • The booking must be made in advance for the whole itinerary.
    • Book through the GDS.
    • Reservations must be made in B class as indicated.
    • Fares are subject to availability, reservations must be confirmed prior to, or at time of ticketing.
    • All sectors must be confirmed before issue the ticket.

  13. 13.TICKETING

    • Only one airpass may be purchased per passenger in connection with an international ticket.
    • The airpass ticket must be issued separately and must include a cross reference to the ticket number used for the international flight arriving in Brazil.
    • The Brazil Airpass may be issued on other airline's plate which has interline agreement with G3 or on Hahn Air's plate (HR/169) or Heli Air Monaco's plate (YO/747) in case the carrier does not have an interline agreement with G3 and/or if G3 does not participate in your country BSP/ARC.
    • The validating carrier of the international ticket must have an interline agreement with G3. Otherwise, the airpass ticket must be issued by Hahn Air (HR/169) or Heli Air Monaco (YO/747).

    Ticket entries:
    • All the fields of the electronic ticket mask must be completed manually by the agent:
    • Fare basis : BBAP30
    • Endorsement/restrictions box: Not endorsable BBAP30.
    • The fares of the Brazil Airpass are not published in GDS.
    • Applicable taxes must be charged when issuing the Brazil Airpass. For the tax amounts please consult the GDS system.

    PTA is not allowed.

  14. 14.REFUNDS FOR CANCELLATION/NO SHOW

    • Before departure: Refundable. No penalty.
    • After departure or partially used: Non-refundable.

  15. 15.RESERVATION AND ROUTE CHANGES

    • Route changes: not permitted.
    • Reservation changes: permitted:
    - Up to 24 hours before departure of the original flight: no penalty.
    - Within 24 hours/after of the original flight's: USD 30.00 penalty.

  16. 16.DISCOUNTS FOR AGENTS

    Not permitted.

  17. 17.DISCOUNTS FOR TOURIST GUIDES

    Not permitted.

  18. 18.OTHER CONDITIONS

    Baggage allowance:
    • The free baggage allowance for The Brazil Airpass tickets will be that permitted for the international routing, provided the passenger is in possession of an international electronic ticket for the entire routing.

    Excess baggage:
    • Excess baggage charges on the Brazil Airpass tickets will be assessed on 0.5% basis of the one way economy class fare.

GOL MERCOSUL AIRPASS

Formats to access this pass:

Amadeus Galileo Sabre Worldspan
FQNG3 / 0002 GC*G3 , then GP*1, then G/P6 www.eservices.sabre.com G/AIR/G30/P6

  1. 01.APPLICATION

    Valid for travels on G3 flights to and between the following countries:

    • Argentina
    • Brazil
    • Paraguay
    • Bolivia
    • Chile
    • Uruguay

  2. 02.ELIGIBILITY

    • Available to foreigners and non-residents of South America holding a round trip/circle trip/open jaw ticket originating outside South America to destinations in Argentina, Bolivia, Brazil, Chile, Paraguay and/or Uruguay.
    • IG / IF tickets do not qualify for this airpass.
    • All international tickets from frequent flyer programs qualify for this airpass

  3. 03. FARES

    • The Mercosul Airpass fares are based on the number of destinations and should not exceed the maximum of 9 (nine) destinations/stopovers.
    • The fares of the Mercosul Airpass are not published in GDS.
    • Each stopover needs a coupon and the total of coupons will determine the fare of Mercosul Airpass.

    NUMBER OF COUPONS FARE (USD) FARE BASIS RESERVATION CLASS
    4 632.00 BMAP30 B
    5 772.00 BMAP30 B
    6 892.00 BMAP30 B
    7 1012.00 BMAP30 B
    8 1132.00 BMAP30 B
    9 1252.00 BMAP30 B

    • All airport/government/local fees/taxes and charges must be collected during the ticket issuance. For the tax amounts please consult the GDS system.
    • Fares are subject to modifications without prior notice.

  4. 04.CHILDREN/INFANTS FARES

    • Children: 100% of the adult fare.
    • Infants: 10% of the adult fare.

  5. 05.PERIODS OF APPLICATION

    • All year.

  6. 06.MINIMUM/MAXIMUM STAY

    • Minimum stay: 5 Days as from the day after departure of the first flown segment.
    • Maximum stay: 30 days as from the day after departure of the first flown segment.

  7. 07. STOPOVERS

    • A maximum of 3 stopovers per country will be permitted.
    • Each destination included in the ticket must be considered as stopover.
    • Stopovers are limited to the total number of coupons purchased.
    • Each stopover will use one coupon.

  8. 08. ROUTING

    • The origin of transportation may be at any point in the area of application. covered by the Mercosul Airpass.
    • Routings will have to include at least 2 (two) countries in the area covered by the Mercosul Airpass.
    • Routings will also be limited to:
    - A maximum of 5 (five) flight coupons per country.
    - A maximum of two connections may be made in the same airport. The two coupons forming such connections will be counted as one provided the maximum ground time does not exceed 04 hours.

  9. 09.TRANSFERS

    • Interline not permitted.

  10. 10.CONSTRUCTIONS/COMBINATIONS

    • Not permitted.

  11. 11.ADVERTISING AND SALES

    • The Mercosul Airpass may be sold only outside South America.
    • Only one Mercosul Airpass may be purchased per passenger.
    • The Mercosul Airpass must be sold in connection with an international ticket originating outside South America.
    • Standbys permitted.
    • Waitlists not permitted.
    • The Mercosul Airpass may be sold by travel agencies, airlines that have an interlining agreement with G3, by YO/747 (Heli Air Monaco) and HR/169 (Hahn Air).

  12. 12.RESERVATIONS

    • The booking must be made in advance for the whole itinerary.
    • Book through the GDS.
    • Reservations must be made in B class as indicated.
    • Fares are subject to availability, reservations must be confirmed prior to, or at time of ticketing.
    • All sectors must be confirmed before issue the ticket.

  13. 13.TICKETING

    • Only one airpass may be purchased per passenger in connection with an international ticket.
    • The airpass ticket must be issued separately and must include a cross-reference of the international ticket sold in connection with the Mercosul Airpass.
    • The Mercosul Airpass may be issued on other airline's plate which has interline agreement with G3 or on Hahn Air's plate (HR/169) or Heli Air Monaco's plate (YO/747) in case the carrier does not have an interline agreement with G3 and/or if G3 does not participate in your country BSP/ARC.
    • The validating carrier of the international ticket must have an interline agreement with G3. Otherwise, the airpass ticket must be issued by Hahn Air (HR/169) or Heli Air Monaco (YO/747).
    • Tickets are not endorsable/non transferable.

    Ticket entries:
    • All the fields of the electronic ticket mask must be completed manually by the agent:
    • Fare basis : BMAP30
    • Endorsement/restrictions box: Not endorsable BMAP30.
    • The fares of the Mercosul Airpass are not published in GDS.
    • Applicable taxes must be charged when issuing the Mercosul Airpass. For the tax amounts please consult the GDS system.

    PTA is not allowed.

  14. 14. REFUND FOR CANCELLATION/NO SHOW

    • Before departure: Refundable. No penalty.
    • After departure or partially used: Non-refundable.

  15. 15. CHANGES

    • Route changes: not permitted.
    • Reservation changes: permitted:
    - Up to 24 hours before departure of the original flight: no penalty.
    - Within 24 hours/after of the original flight's: USD 30.00 penalty.

  16. 16. DISCOUNTS FOR AGENTS

    • Not permitted.

  17. 17. DISCOUNTS FOR TOURIST GUIDES

    • Not permitted.

  18. 18. OTHER CONDITIONS

    Baggage allowance:
    • The free baggage allowance for the Mercosul Airpass tickets will be that permitted for the international routing, provided the passenger is in possession of a ticket for the entire routing.

    Excess baggage:
    • International: excess baggage charges on Mercosul Airpass tickets will be assessed on a 1.0 % basis of the one way economy class fare.
    • Within Brazil: excess baggage charges on Mercosul Airpass tickets will be assessed on a 0.5. % basis of the one way economy class fare.

GOL's NORTHEAST AIRPASS

Formats to access this pass:

Amadeus Galileo Sabre Worldspan
FQNG3 / 0005 GC*G3 , then GP*1, then G/P5 www.eservices.sabre.com G/AIR/G30/P5

  1. 01. APPLICATION

    Valid for travels on G3 flights between the following cities within Brazil:

    • Aracaju (AJU)
    • Campina Grande(CPV)
    • Fortaleza (FOR)
    • Ilhéus (IOS)
    • Imperatriz (IMP)
    • João Pessoa (JPA)
    • Juazeiro (JDO)
    • Maceio (MCZ)
    • Natal (NAT)
    • Petrolina (PNZ)
    • Porto Seguro (BPS)
    • Recife (REC)
    • Salvador (SSA)
    • São Luiz (SLZ)
    • Teresina (THE)

  2. 02. ELIGIBILITY

    • Available to foreigners and non-residents of South America holding a round trip/circle trip/open jaw ticket originating outside South America.
    • Available to residents of Bolivia, and Venezuela. Passengers must hold an international "G3/127" round trip ticket originating in those countries.
    • Available to residents of Colombia. Passengers must hold an international round trip ticket originating in Colombia.
    • IG / IF tickets do not qualify for this airpass.
    • All international tickets from frequent flyer programs qualify for this airpass.

  3. 03. FARES

    • The Northeast Brazil Airpass fares are based on the number of destinations and should not exceed the maximum of 6 (six) destinations/stopovers.
    • The fares of the Northeast Brazil Airpass are not published in GDS.
    • Each stopover needs a coupon and the total of coupons will determine the fare of Northeast Brazil Airpass.

    NUMBER OF COUPONS FARE (USD) FARE BASIS RESERVATION CLASS
    3 390.00 BNAP30 B
    4 490.00 BNAP30 B
    5 590.00 BNAP30 B
    6 690.00 BNAP30 B

    • All airport/government/local fees/taxes and charges must be collected during the ticket issuance.For the tax amounts please consult the GDS system.
    • Fares are subject to modifications without prior notice.

  4. 04.CHILD/INFANT FARES

    • Children: 100% of the adult fare.
    • Infants:10% of the adult fare.

  5. 05.PERIOD OF APPLICATION

    • All year.

  6. 06.MINIMUM/MAXIMUM STAY

    • Minimum stay: not applicable
    • Maximum stay: 30 days counting as from the day after departure of the first Brazil Airpass segment.

  7. 07.STOPOVERS

    • Each destination included in the ticket must be considered as stopover.
    • Stopovers are limited to the total number of coupons purchased.
    • Each stopover will use one coupon.

  8. 08.ROUTES

    • A maximum of two connections can be made in the same airport. The two coupons that comprise such connections will be considered as one. The maximum time on the ground is four hours.
    • The same segment cannot be traveled more than once in the same direction.

  9. 09.TRANSFERS

    • Interline is not allowed.

  10. 10.CONSTRUCTIONS/COMBINATIONS

    • Not allowed.

  11. 11.ADVERTISING AND SALES

    • Only one Northeast Brazil Airpass may be purchased per passenger.
    • Northeast Brazil Airpass must be sold in connection with an international ticket.
    • Standbys permitted.
    • Waitlists not permitted.
    • The Northeast Brazil Airpass can be sold worldwide:
    • Sales within South America
    - The Northeast Brazil Airpass may be sold to residents of Bolivia and Venezuela holding an international "G3/127" round trip ticket originating in those countries.
    - The Northeast Brazil Airpass may be sold to residents of Colombia holding an international round trip ticket issued by other airline. The international travel must commence in Colombia.
    • Sales outside South America.
    - The Northeast Brazil Airpass may be sold by HR/169 (Hahn Air) , YO/747 (Heli Air Monaco), airlines that have an interlining agreement with G3 and by travel agencies.

  12. 12.RESERVATIONS

    • The booking must be made in advance for the whole itinerary.
    • Book through the GDS.
    • Reservations must be made in B class as indicated.
    • Fares are subject to availability, reservations must be confirmed prior to, or at time of ticketing.
    • All sectors must be confirmed before issue the ticket.

  13. 13.TICKETING

    • Only one airpass may be purchased per passenger in connection with an international ticket.
    • The airpass ticket must be issued separately and must include a cross reference to the ticket number used for the international flight arriving in Brazil.
    • The Northeast Brazil Airpass may be issued on other airline's plate which has interline agreement with G3 or on Hahn Air's plate (HR/169) or Heli Air Monaco's plate (YO/747) in case the carrier does not have an interline agreement with G3 and/or if G3 does not participate in your country BSP/ARC.
    • The validating carrier of the international ticket must have an interline agreement with G3. Otherwise, the airpass ticket must be issued by Hahn Air (HR/169) or Heli Air Monaco (YO/747).

    Ticket entries:
    • All the fields of the electronic ticket mask must be completed manually by the agent:
    • Fare basis : BNAP30
    • Endorsement/restrictions box: Not endorsable BNAP30.
    • The fares of the Northeast Brazil Airpass are not published in GDS.
    • Applicable taxes must be charged when issuing the Northeast Brazil Airpass. For the tax amounts please consult the GDS system.

    PTA is not allowed.

  14. 14.REFUNDS FOR CANCELLATION/NO SHOW

    • Before departure: Refundable. No penalty.
    • After departure or partially used: Non-refundable.

  15. 15.RESERVATION AND ROUTE CHANGES

    • Route changes: not permitted.
    • Reservation changes: permitted:
    - Up to 24 hours before departure of the original flight: no penalty.
    - Within 24 hours/after of the original flight's: USD 30.00 penalty.

  16. 16.DISCOUNTS FOR AGENTS

    • Not permitted.

  17. 17.DISCOUNTS FOR TOUR GUIDES

    • Not permitted.

  18. 18.OTHER CONDITIONS

    Baggage allowance:
    • The free baggage allowance for The Northeast Brazil Airpass tickets will be that permitted for the international routing, provided the passenger is in possession of an international ticket for the entire routing.

    Excess baggage:
    • Excess baggage charges on Northeast Brazil Airpass tickets will be assessed on 0.5% basis of the one way economy class fare.

RESERVATION/TICKETING PROCEDURES FOR GOL AIRPASSES
  1. RESERVATION PROCEDURES:

    1 - The number of flights must correspond to the number of coupons purchased by the passenger.
    2 - The flights must be booked using "B" class.
    3 - The Fare Basis must correspond to type of GOL Airpass purchased by the passenger:

    Brazil Airpass: BBAP30
    Mercosul Airpass: BMAP30
    Northeast Airpass: BNAP30

    4 - Create all PNR elements according to the current procedures.

    TICKETING PROCEDURES:

    Since the fares of GOL Airpasses are not published, the Airline/Travel Agency will have to create and complete manually the ticket mask. Please see below the procedures:

    1 - Create the ticket mask.
    2 - Complete the fields/screens of the ticket mask with all relevant data of the respective GOL Airpass.

    ORIGIN/DESTINATION

    Enter the origin and destination of the travel.

    ENDORSEMENTS/RESTRICTIONS

    Enter: NON ENDO/NOT REROUTABLE/NUMBER OF THE INTERNATIONAL ETKT/BBAP OR BMAP OR BNAP

    FARE BASIS

    Enter the fare basis applicable to the Airpass: BBAP30 or BMAP30 or BNAP30

    FARE

    Enter the fare applicable to the number of Airpass coupons.

    TAXES

    Enter all applicable taxes collected.

    FARE CALCULATION

    Enter the cities and amounts of the Airpass coupons.

    FORM OF PAYMENT

    Enter the applicable form of payment.

    NOT VALID AFTER/NOT VALID BEFORE

    Enter the date of each flight.

    BAGGAGE ALLOWANCE

    Enter the same baggage allowance of the international sector etc.
    3 - Double check the completed fields/screens.
    4 - Issue the electronic ticket for the Airpass.

AVAILABILITY OF GOL E-TICKET

GOL (G3/127) e-tickets are available in the BSP/ARC markets. In case GOL is not a BSP/ARC member at the point of sale, select Hahn Air (HR/169) as the ticketing airline.

Hahn Air (HR/169) shall also be selected as the ticketing airline if the e-ticket can't be otherwise issued due to missing interline e-ticketing between GOL and the other airline – regardless of their BSP/ARC membership status at the point of sale.

Please note that standard BSP/ARC priority rules regarding ticketing must be followed in all circumstances.

INTERLINE ETKT AGREEMENTS

GOL has interline electronic ticketing agreements with most of the major Asian, European, U.S. and Central America carriers.
GOL currently has 65 interline agreements and 33 interline (IET) agreements with the airlines below:

* Eletronic Tickets Only.
* Airlines with interline electronic ticketing agreements.
GOL is adding more interline electronic ticketing agreements constantly.

HOW TO SELL GOL FLIGHTS

If you are at one of the countries bellow, there is specific information for you at the following links:

Argentina http://www.voegol.com.br/ARG/
Bolivia http://www.voegol.com.br/BOL/
Brasil http://www.voegol.com.br
Chile http://www.voegol.com.br/CHL/
Colômbia http://www.voegol.com.br/COL/
Paraguay http://www.voegol.com.br/PRY/
Peru http://www.voegol.com.br/PER/
Urugauy http://www.voegol.com.br/URY/
Venezuela http://www.voegol.com.br/VEN/

For all Other Countries, you can purchase at this site with the following forms of payments:
AX, VI, TP and MC.
No commission will be paid, and a PIN code is needed for VI and MC payments.

HOW TO SELL GOL ON THE GDS

If the point of sale is not one of the countries that GOL operates regularly, bookings and ticketing can also be made through the GDSs.
GOL recognizes the GDS as a valuable distribution channel, and as such, GOL currently participates in all major GDS, which connectivity substantially simplifies the sale and ticketing process for the travel agents. Today, GOL participates in the following GDS's :
•Amadeus 1A
•Worldspan 1P
•Sabre 1S
•Axess 1J
•Galileo 1G
•Apollo 1V

01.RESERVATION PROCEDURES


Availability for the required origin and destination on G3 flights has to be retrieved. All fare classes are going to be shown on the availability display (more classes may show if the display indicates so). All fares that are published in USD are possible to be sold.
If there is no availability for the requested flight, status NO (no action taken) or UC (unable to confirm) will be returned. For some GDSs where the Type A connectivity is active, response is sent by GOL just after the request. In other GDSs, PNRs has to be completed to be answered by GOL.
Gol accepts flight connections. The connecting segments must be sold in the same transaction, before finishing the reservation. Connections cannot be partially cancelled. The only valid connections will be those allowed by the fare rule routing. All others will be charged as separate tickets. If flights are sold separately, GOL will not be responsible for the reserved flights connecting time and passenger will have to do separate check-ins. This procedure may cause no-shows and issues to the passenger.
Reservations will only be confirmed after the record locator return, usually next to the G3 flights. After payment/ticketing are accepted, record locator is also sent on SSR format.
GOL does not accept waiting lists. In case of waiting lists request, UC status will be returned.

02.INFANT (INF) AND CHILD (CHD) RESERVATION


The reservation/issuance of a CHD/INF can be made in the same record locator of the adult for fares in USD.
Unaccompanied children under the age of 5 are prohibited from flying.
Infants fly free if accompanied by a paying adult. There must be only one Infant per Adult and the infant must fly all sectors of the PNR. Gol controls the number of infants on board, and can reject the INF request.

03.HOLD TIME LIMIT


If no ticket is issued before ending the PNR, GOL returns an automatic hold time limit of up to 72 hours, after the PNR ending, in the following format:
SSR OTHS YY G3 ITIN CONFIRMED-MUST PROVIDE PAYMENT
SSR OTHS YY G3 SUBJ CXL ON/BEFORE 16JUL 0259Z WITHOUT PYMT >BR/> If no valid ticket is entered within the hold time limit determined, the reservation will be cancelled.

04.FLIGHT / PNR CANCELLATION


Fees can be applied to segments or PNRs canceled or changed, according to the fare rules.
If there are any fare differences to be paid, it can be charged at the travel agency or will be directly charged at the time of check-in on G3 flights.

05.Passenger changes (or cancellations)


GOL does not accept passenger reduction or addition on PNRs that are already finished. It is necessary to split the PNR and cancel the one that is not going to be used, or book a new one for the additional passengers. Gol does not accept name changes as well.

06.FARE RULES


Gol does not allow end-on-end on G3 pure itineraries. This fare construction is not valid, since Gol publishes fares for all its itineraries.
Fare rules must be checked before any change after the reservation/sale was made.

07.SERVICES


GOL allows the following SSR requests: NSST/ NSSW/ NSSA/ SEAT/WCHC/ WCHS/ WCHR/ WCBD/ AVIH. All others will be denied.
Seat maps and Pet in Cabin are not available.

08.TICKETING AND INTERLINE TICKETING


For itineraries combining G3 and Other Airline flights, the Other Airline must be the validating carrier. Tkts have to be issued under the validating carrier's plate.
After booking G3 flights altogether with Other Airline flights, you may be asked for payment/ticketing and advised of a tkt time limit of up to 72 hours. After tkts from the partner carrier are issued, they will be considered by Gol as a form of payment. Attention: No G3 tkt (plate 127) can be issued in this case. To verify interline agreements with Gol:
•On Amadeus:TGAD-G3
•On Galileo: DT/IAT/DISXX where XX means the partner airline code
•On Sabre: W/*XX‡*G3 where XX means the partner airline code
•On Worldspan: 4G/TA*XX-G3-E where XX means the validating carrier airline code
Changes and cancellations may be done, according to the validating carrier fare rules restrictions.
For itineraries using only G3 flights with USD fares, G3 tkts (127) may be issued in the countries where G3 participates on the local BSP or ARC. In all other countries HR-169 tickets can also be issued. It is not necessary to insert any other forms of payment in this case.

09.G3 TKT Cancellations / Changes / Refunds


Before any sector is used, passenger can contact the travel agency to change or cancel a G3 ticket.
After any flights are already flown, passenger can contact our local Sales Centers to change or cancel a G3 ticket:
•Brasil 0300 1152121
•Argentina 0810 266 3131
•Bolivia 800 10 01 21
•Paraguay 454 772
•Uruguay 0004 055127
•Chile 12300209104 (ENTEL) 1 888 0042 0090 (TELEFONICA)
•Peru 0800 52 900
•Colombia 01 8000 111 788
•Venezuela 58 212 202 2811
•Any other Countries +55 11 55044410 (dial option 1 and then option 2) For G3 tkt issuance (127), refunds can be asked via ARC or BSP.

10.CHECK-IN PROCEDURES


Passenger check-in will be done only for G3 flight portions.
Baggage will be checked to the last point of the journey, either for G3 only or interline itineraries (customs restrictions may apply).

CONTACT US

For questions regarding credit policy, ticketing authorities, reservation and ticketing please contact GOL at +55 11 55044410 (dial option 1 and then option 2).