Gollog FAQ

Select a subject and a theme below and see the FAQ about Gollog.


Services and payments

 
What are the freight payment methods?
Freight and fees may be paid at the origin or destination – in which case the service is called FRAP – freight payable at destination – depending o the service, payment may be  in cash, debit or credit card, or invoiced to a GOL account holder.
 
The payment modes available per service type are:
 
Standard: cash, debit or credit card, or invoiced to a GOL account holder. In case of freight payable at destination (FRAP), the merchandise’s declared value must be at least twice that of the freight cost. Additionally, there will be a R$ 10.00 for each airway bill (AWB),  which covers the FRAP maintenance fee.
 
  
Specific Flight:  cash, debit or credit card, or invoiced to a GOL account holder. In case of freight payable at destination (FRAP), the merchandise’s declared value must be at least twice that of the freight cost. Additionally, there will be a R$ 10.00 for each airway bill (AWB),  which covers the FRAP maintenance fee.
 
Express: cash, debit or credit card, or invoiced to a GOL account holder. In case of freight payable at destination (FRAP), the merchandise’s declared value must be at least twice that of the freight cost. Additionally, there will be a R$ 10.00 for each airway bill (AWB),  which covers the FRAP maintenance fee.
 
By 10AM: cash, debit or credit card, or invoiced to a GOL account holder. In case of freight payable at destination (FRAP), the merchandise’s declared value must be at least twice that of the freight cost. Additionally, there will be a R$ 10.00 for each airway bill (AWB),  which covers the FRAP maintenance fee.
 
DOC: payment only at the origin, in cash, debit or credit card, or invoiced to a GOL account holder.
 
International: payment at the origin or destination (via FRAP), with a customs freight agent as intermediary. Gollog outsources the client services for international freight, and agents each determine their own payment method.

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