GOL ­ Check-in options

Check-in options

Before boarding you should confirm your presence on the reserved flight. That confirmation is called check-in and for domestic flights it may be done online, on your mobile phone, at the self-service stations, or at the airline counter.  Whichever is more convenient for you.

If you made your reservations through a travel agent or issued a Smiles ticket, you may also check-in online.
Pay attention to the time restrictions. Your online confirmation on the flight must be done between 24 and 1.5 hours prior to boarding time, or at the airport  of origin.  Make your trip faster, avoid delays, and enjoy the comfort of checking in online from anywhere!
 
See how easy it is:
 

Online Check-in  

  1. As soon as you access the GOL website you will see the “Check-in here” option, in the orange section next to "purchase your ticket." Click to start
  2. Identify your ticket. You may use your reservation (locator) code, or your first and last name and flight information.
  3. Choose your seat - and enter your Smiles number in order to accrue miles.
  4. Print your boarding pass on your home printer or at the GOL self-service stations at the airport.
  5. Arrive at the airport 40 minutes prior to the flight; if you have bags to check, take them to GOL’s exclusive baggage check counter.   

Check-in on your mobile phone

  1. If your mobile phone has internet access, go on www.voegol.com.br.
  2. Identify your ticket. You may use your reservation (locator) code, or your first and last name and flight information.
  3. Choose your seat - and enter your Smiles number in order to accrue miles.
  4. Arrive at the airport 40 minutes prior to the flight, print our boarding card at the self service station and if you have bags to check, take them to GOL’s exclusive baggage check counter.   

Check-in on the iPhone 

  1. Install the GOL application on your iPhone, free at the Apple Store.
  2. Indentify your ticket through the reservation (locator) code.
  3. Choose your seat - and enter your Smiles number in order to accrue miles on the flight.
  4. Arrive at the airport 40 minutes prior to the flight, print our boarding card at the self service station and if you have bags to check, take them to GOL’s exclusive baggage check counter.   

Check-in at self-service station 

  1. Arrive at the airport one hour prior to boarding and go to one of GOL’s self-service stations.
  2. Identify your ticket through the reservation (locator) code, or your first and last name,  and flight information.
  3. Choose your seat - and enter your Smiles number in order to accrue miles on the flight.
  4. Print your boarding pass at the GOL self-service stations at the airport.
  5. If you have bags to check, proceed to GOL’s exclusive baggage check counter.  

NOTE!

GOL clients flying to international destinations must arrive at the airport at least two hours prior to flight time and may only check-in at the GOL customer
service counter. Children under 12 years of age travelling alone must also check-in at the airport.