Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.
Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.
A special class with extra comfort and exclusive benefits for your international flights.
See the fare rules to reschedule to an earlier flight with peace of mind.
An exclusive lounge where you can work or relax prior to boarding.
A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.
You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.
For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.
Control your trip from the palm of your hand, and give more life to your time.
With our on-board entertainment and Wi-Fi you’ll see how time flies by.
Hold a reservation for 48 hours and take your time deciding about your trip.
Take your pet with you to enjoy an amazing destination.
Would you like to track a flight in real time? Search by flight number of segment.
Stay up to date with all rules for checked baggage and hand luggage.
See the options available for checking in, with step by step instructions.
Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
A complete guide with all the benefits of flying with our partner airlines.
All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Would you like to visit a new city before arriving at your final destination?
See all the content GOL has prepared to give you more peace of mind on your travels.
All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Talk to GOL and ask questions about purchases, flight changes and much more.
Find the nearest GOL store or kiosk.
Check out the answers to questions about purchase, baggage, boarding and more.
Do you wish to follow any flight in real-time? Search for number or segment.
VISIT FLIGHT STATUS
Learn all the rules for checked or hand baggage.
VISIT BAGGAGE
Check the check-in options available and their step by step.
VISIT HOW TO CHECK-IN
GOL has many fares. Learn the benefits and choose the ideal fare for you.
VISIT FARES
Do you wish to change your flight? Learn the rules for cancellation, refund and rescheduling.
VISIT CHANGE FLIGHT
Credit card, bill or bank transfer? Choose the option when purchasing.
VISIT PAYMENT METHODS
Check what awaits you in the best domestic and international destinations.
VISIT DESTINATIONS
A complete guide about the advantages of flying with one of our partners.
VISIT PARTNER AIRLINES
Everything you need to learn about earning and redeeming miles and class upgrade.
VISIT SMILES LOYALTY PROGRAM
Do you wish to visit a new destination before reaching the end of your trip?
VISIT STOPOVER
Check the content that GOL has prepared to make your trip more comfortable.
VISIT HEALTH TIPS DURING TRIPS
Everything about expectant mothers, obese people, people with disabilities, elderlies and ailing boarding.
VISIT SPECIAL ASSISTANCE
Learn the airline’s history which was born to give more life to your time.
VISIT ABOUT GOL
Seat GOL+ Comfort, travel with pets, hotel and much more! Learn about all of our services and make your trip more complete.
VISIT GOL SERVICES
Do wish to ask any questions about your flight or our services? Choose the best customer service channel that fits you and count on us.
VISIT CUSTOMER SERVICE