Smiles Tickets

​Where would you like to travel? With a Smiles Ticket you can travel using your miles to any of GOL's destination cities in South America and Central America.  Simply choose and issue your ticket, one way or round trip.

The Smiles ticket can be issued for Economy or Comfort classes, in your name or in the name of a person you choose.  This way it's easier to redeem your miles to enjoy all the benefits of the Smiles Program.

Check below how much you need to issue a Smiles Ticket:

​Within South America
Economy Class
​10,000 Smiles Miles
Comfort Class 15,000 Smiles Miles
Between South and Central America
Economy Class 15,000 Smiles Miles
Comfort Class 22,500 Smiles Miles

With the Smiles program, travelling became easier.  But plan ahead, because you can issue your ticket using your miles, but you will still have to pay for the boarding fees associa. Moreover, before you acquire your ticket award using your Smiles miles, note some of the regulations involved.

Redemption Rules

  • The number of miles needed to issue a ticket is the same for children and adults from 2 years;
  • You can redeem your miles to fly any GOL route, as long as seats are available;
  • Your Smiles Tickets are available for Economy and Comfort classes;
  • The Smiles Tickets must be issued for a specific date and are valid for a year from the issue date;
  • Stopovers are not allowed on any segment of the trip;
  • The amounts needed to redeem do not include boarding fees, government fees and other fees;
  • Smile Tickets issued by redeeming miles do not accrue miles in the Smiles Program.

Change rules

  • The itinerary may be changed, as may the date or time, as long as the request is made while the ticket is valid and before the flight;
  • Changes (itinerary, date or time) may only be authorized after payment of an administrative fee;
  • If the change entails a difference in miles, a refund will be made and a new ticket issued;
  • The refund is only permitted while the ticket is valid, before the start of the flight and after payment of the administrative fee, only for the valid miles.