To request special services, please contact the call center of each airline operating the flight segments. Note: Some services may not be available on flights operated by another airline; please check with the call center.

Requests for assistance for passengers with special needs must be made when booking the ticket or at least 72 hours before departure. For flights originating in Brazil, requests for special assistance, such as wheelchairs, can be made at least 48 hours before departure.

Unaccompanied Minors
Children under 16 years of age cannot travel unaccompanied.

Infants
Infants up to 1 year and 11 months old pay 10% of the adult fare, but must travel on the lap of a responsible adult over 18 years of age. Only one infant is allowed on the lap per passenger.

Pregnant Women
Please see below for guidelines for pregnant women traveling with TAAG:

• Less than 30 weeks pregnant: Consult your doctor and confirm that air travel is suitable for your general health condition.
• More than 30 weeks pregnant or at risk (at any time): Written authorization from your doctor is required. Present this certificate at check-in.

The certificate must authorize your travel in writing, considering your flight destination and duration. You will need to complete a TAAG form at check-in.