The baggage allowance is honored by GOL only for flights issued on the same ticket. For flights issued segment by segment (purchased separately), even with a Partner airline, the baggage allowance will not be honored. In this case, the allowance and rules of each purchased segment apply.
It is not possible to purchase checked baggage in advance through digital channels. The purchase must be made directly at the counter of the airline performing the check-in, and this will be honored until the final destination.

Fragile items
Fragile items are accepted provided they are adequately packaged. However, if the product is damaged for any reason, the company will not be liable for compensation. Consult the air transport contract for more information.

Perishables
No type of perishable food will be accepted. For more information, please contact the consular or customs services of the destination and transit countries.

Transportation of items for infants (0 to under 2 years old)
If the infant travels in their own seat (reserved), they are entitled to the same amount of baggage as an adult. If traveling on the lap, it is possible to check in one piece of baggage weighing up to 10 kg.

A courtesy allowance of 1 stroller (for use) and/or 1 infant car seat will be provided free of charge.

Baggage claim
Your baggage tags must show your final destination.
When the passenger is arriving from an international origin with a destination in Brazil, in the case of connecting passengers, baggage must be collected at the first stop in the country (Brazil). After the mandatory customs procedures, the customer must go to the GOL counter to check in the baggage again.

When the customer's destination is Colombia, in the case of connecting passengers in Colombia, there is no need to collect the baggage at the connection; it will be sent to the final destination. When the customer's destination is the United States, in the case of passengers connecting in the United States, baggage must be collected at the first stop in that country. After the mandatory customs procedures, the customer must go to the counter of the operating airline of the next flight to check in the baggage again.

Lost Baggage
In case of lost baggage, the responsibility for registering and monitoring the status of the baggage claim rests with the last airline to transport the passenger. If baggage loss is identified during a connection from international flights to GOL domestic flights, the customer must open a baggage claim with the airline that transported them on the previous leg.
Damaged Baggage

In case of damaged baggage, the customer must contact the last carrier to open a baggage claim. If damage is found on a flight from an international flight to a GOL domestic flight, the claim must be opened with the carrier of the first leg.

Carry-on Baggage
One handbag or backpack up to 10kg and one small suitcase up to 10kg whose size does not exceed 55cm in height, 35cm in width and 25cm in length, including pockets, wheels and handles, are allowed as carry-on baggage.

All electronics must be carried as carry-on baggage. Laptops, cameras, cell phones, camcorders, tablets and portable chargers/spare batteries need to go through the airport's X-ray machine at the entrance to the boarding area.

Valuables, such as jewelry and money, are also only accepted in carry-on baggage.

The following are prohibited in carry-on baggage: bladed weapons; firearms; cartridges and ammunition for firearms; printer cartridges; containers containing more than 100 ml of liquid; fuels; batteries with electrolyte, lithium batteries with power exceeding 100 Wh; fireworks; bombs; paints; chemicals and mercury thermometers. Excess and Extra Baggage
For tickets purchased through GOL, with flights purely operated by a Partner airline or in connection with GOL, advance purchase of baggage is not available through our channels. This process can only be done at check-in directly at the GOL counter at the airport on the day of departure.

The following values ​​cover the entire current journey without the need for additional payment on the connection with the Partner airline.

Extra baggage: items up to 23 kg

• 1st bag: USD 70.00
• 2nd bag: USD 100.00
• 3rd to 5th bag: USD 200.00

Excess weight

Maximum permitted weight: up to 32 kg

• Domestic flights: R$ 170.00 or USD 35.00
• South America flights: R$ 485.00 or USD 90.00
• Central America/Caribbean/Mexico flights: R$ 550.00 or USD 115.00
• USA/other destinations flights: R$ 600.00 or USD 120.00

Maximum permitted dimensions:
Maximum of 1.58 m in the sum of the dimensions (width + height + depth).

​​​​​​​Note: If the ticket was purchased through one of our Partners, please check the rules/prices with the Partner.