Smiles

Milhas Smiles

Bagagem despachada

Marcação de assento¹ (cliente Smiles e acompanhantes no mesmo localizador)

GOL Premium Lounge

Assento GOL + Conforto (cliente Smiles e acompanhantes no mesmo localizador)

Antecipação de voo²

Snack gratuito4

Alteração/ Cancelamento

Reembolso

Prioridade de check-in, embarque e retirada de bagagem

No-show

MAX

R$ 1 = 1 milha

1ª e 2ª bagagens gratuitas

Gratuita

Balcão do Lounge: R$ 184,00 Canais Digitais: R$ 154,00

Gratuito²

Gratuita para qualquer horário no mesmo dia do voo original

Isento

95% do valor residual em reais

Isento

PLUS

R$ 1 = 1 milha

1ª bagagem gratuita

Gratuita

Balcão do Lounge: R$ 184,00 Canais Digitais: R$ 154,00

Custo adicional

Gratuita. Permitida até 6 horas do voo original

R$ 370 ou 100% da tarifa (o que for menor)

40% do valor residual em reais

—

R$ 470 ou 100% da tarifa (o que for menor)

LIGHT

R$ 1 = 1 milha

Sem bagagem gratuita

Custo adicional¹

Balcão do Lounge: R$ 184,00 Canais Digitais: R$ 154,00

Custo adicional

Custo de R$ 100,00. Permitida até 6 horas do voo original

R$ 400 ou 100% da tarifa (o que for menor)

Valor em reais não reembolsável

—

R$ 500 ou 100% da tarifa (o que for menor)

	Basic	Light	Classic	Flex	Premium Economy
1 Small Personal item up to 10 kg Fits under the seat in front of you. Maximum dimensions: 32 cm height, 43 cm width, and 22 cm depth.	Included Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa
1 Small Bag up to 12 kg Fits in overhead compartments. Maximum dimensions: 35 cm height, 55 cm width, and 25 cm depth.	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Subject to gate check Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Subject to gate check Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Subject to gate check Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa
Checked baggage up to 23 kg Maximum dimensions: 80 cm height, 50 cm width, and 28 cm depth.	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included 1st Baggage Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included 1st Baggage Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included 1st Baggage Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa
Checked baggage up to 23 kg (extras) Up to 5 additional per passenger. Maximum dimensions: 80 cm height, 50 cm width, and 28 cm depth.	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa
Standart seat selection ¹ Rich Text de exemplo	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Premium seat Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa
Access to the GOL Smiles Lounge in São Paulo (Guarulhos) and Rio de Janeiro (Galeão) ² Rich Text de exemplo	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa
Free snack Rich Text de exemplo	Included Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Included Drink de boas-vindas, serviço de bordo diferenciado com opções quentes e variedade de bebidas, incluindo cerveja e vinho. Legenda Disponível com taxa Inclusa Não Inclusa
Priority check-in, boarding, and baggage claim Rich Text de exemplo	Not allowed Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Not allowed Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Not allowed Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Not allowed Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Allowed Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa
Earlier flight changes ³ Rich Text de exemplo	Not allowed Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Available for a fee Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Allowed Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Allowed Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa
Changes before departure ⁴ Rich Text de exemplo	Available for a fee International flights within South America: US$ 185 or 100% of the fare (whichever is lower). Other international flights: US$ 210 or 100% of the fare (whichever is lower). You must pay the fare difference for the new flight (if applicable). Legenda Disponível com taxa Inclusa Não Inclusa	Available for a fee International flights within South America: US$ 185 or 100% of the fare (whichever is lower). Other international flights: US$ 210 or 100% of the fare (whichever is lower). You must pay the fare difference for the new flight (if applicable). Legenda Disponível com taxa Inclusa Não Inclusa	Available for a fee International flights within South America: US$ 185 or 100% of the fare (whichever is lower). Other international flights: US$ 210 or 100% of the fare (whichever is lower). You must pay the fare difference for the new flight (if applicable). Legenda Disponível com taxa Inclusa Não Inclusa	Allowed International flights within South America: US$ 185 or 100% of the fare (whichever is lower). Other international flights: US$ 210 or 100% of the fare (whichever is lower). You must pay the fare difference for the new flight (if applicable). Legenda Disponível com taxa Inclusa Não Inclusa	Allowed No change fee International flights within South America: US$ 185 or 100% of the fare (whichever is lower). Other international flights: US$ 210 or 100% of the fare (whichever is lower). You must pay the fare difference for the new flight (if applicable). Legenda Disponível com taxa Inclusa Não Inclusa
Refunds before departure Boarding fees can be refunded on all fares, even after a missed flight.	Not allowed Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Not allowed Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Not allowed Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Allowed Full refund, no fees Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	Allowed Full refund, no fees Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa
Smiles miles ⁵ Rich Text de exemplo	R$ 1 = 1 mile Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	R$ 1 = 1 mile Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	R$ 1 = 1 mile Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	R$ 1 = 1 mile Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa	R$ 1 = 1 mile Rich Text de exemplo Legenda Disponível com taxa Inclusa Não Inclusa

1 Small Personal item up to 10 kg

Included

1 Small Bag up to 12 kg

Available for a fee

Checked baggage up to 23 kg

Available for a fee

Checked baggage up to 23 kg (extras)

Available for a fee

Standart seat selection ¹

Available for a fee

Access to the GOL Smiles Lounge in São Paulo (Guarulhos) and Rio de Janeiro (Galeão) ²

Available for a fee

Free snack

Included

Priority check-in, boarding, and baggage claim

Not allowed

Earlier flight changes ³

Not allowed

Changes before departure ⁴

Available for a fee

Refunds before departure

Not allowed

Smiles miles ⁵

R$ 1 = 1 mile

1 Small Personal item up to 10 kg

Included

1 Small Bag up to 12 kg

Included

Subject to gate check

Checked baggage up to 23 kg

Available for a fee

Checked baggage up to 23 kg (extras)

Available for a fee

Standart seat selection ¹

Available for a fee

Access to the GOL Smiles Lounge in São Paulo (Guarulhos) and Rio de Janeiro (Galeão) ²

Available for a fee

Free snack

Included

Priority check-in, boarding, and baggage claim

Not allowed

Earlier flight changes ³

Available for a fee

Changes before departure ⁴

Available for a fee

Refunds before departure

Not allowed

Smiles miles ⁵

R$ 1 = 1 mile

1 Small Personal item up to 10 kg

Included

1 Small Bag up to 12 kg

Included

Subject to gate check

Checked baggage up to 23 kg

Included
1st Baggage

Checked baggage up to 23 kg (extras)

Available for a fee

Standart seat selection ¹

Included

Access to the GOL Smiles Lounge in São Paulo (Guarulhos) and Rio de Janeiro (Galeão) ²

Available for a fee

Free snack

Included

Priority check-in, boarding, and baggage claim

Not allowed

Earlier flight changes ³

Available for a fee

Changes before departure ⁴

Available for a fee

Refunds before departure

Not allowed

Smiles miles ⁵

R$ 1 = 1 mile

1 Small Personal item up to 10 kg

Included

1 Small Bag up to 12 kg

Included

Subject to gate check

Checked baggage up to 23 kg

Included
1st Baggage

Checked baggage up to 23 kg (extras)

Available for a fee

Standart seat selection ¹

Included

Access to the GOL Smiles Lounge in São Paulo (Guarulhos) and Rio de Janeiro (Galeão) ²

Available for a fee

Free snack

Included

Priority check-in, boarding, and baggage claim

Not allowed

Earlier flight changes ³

Allowed

Changes before departure ⁴

Allowed

Refunds before departure

Allowed
Full refund, no fees

Smiles miles ⁵

R$ 1 = 1 mile

1 Small Personal item up to 10 kg

Included

1 Small Bag up to 12 kg

Included

Checked baggage up to 23 kg

Included
1st Baggage

Checked baggage up to 23 kg (extras)

Available for a fee

Standart seat selection ¹

Included
Premium seat

Access to the GOL Smiles Lounge in São Paulo (Guarulhos) and Rio de Janeiro (Galeão) ²

Included

Free snack

Included

Priority check-in, boarding, and baggage claim

Allowed

Earlier flight changes ³

Allowed

Changes before departure ⁴

Allowed
No change fee

Refunds before departure

Allowed
Full refund, no fees

Smiles miles ⁵

R$ 1 = 1 mile

Benefits	Basic	Light	Classic	Flex	Premium Economy This fare depends on the aircraft model of the flight. Available options will be displayed during flight selection at the time of purchase.	INSIGNIA Business Classic This fare depends on the aircraft model of the flight. Available options will be displayed during flight selection at the time of purchase.	INSIGNIA Business Flex This fare depends on the aircraft model of the flight. Available options will be displayed during flight selection at the time of purchase.
1 Small Personal item up to 10 kg Stored under the seat in front of you. Maximum dimensions: 32 cm high, 43 cm wide, and 22 cm deep.	Included	Included	Included	Included	Included	Included	Included
1 Small Bag up to 12 kg Stored in the overhead bins. Maximum dimensions: 35 cm high, 55 cm wide, and 25 cm deep.	Available for a feeSubject to gate check	IncludedSubject to gate check	IncludedSubject to gate check	IncludedSubject to gate check	Included	Included	Included
Checked baggage up to 23 kg Maximum dimensions: 80 cm high, 50 cm wide, and 28 cm deep.	Available for a fee	Available for a fee	Included1st Baggage	Included1st Baggage	Included1st Baggage	Included1st and 2nd baggage	Included1st and 2nd baggage
Checked baggage up to 23 kg (extras) Up to 5 additional items per traveler. Maximum dimensions: 80x50x28 cm.	Available for a fee	Available for a fee	Available for a fee	Available for a fee	Available for a fee	Available for a fee	Available for a fee
Standard or Economy seat selection ¹	Available for a fee	Available for a fee	Included	Included	Included	Included	Included
GOL+ Conforto or Comfort seat reservation Seat availability varies according to the aircraft model.	Available for a fee	Available for a fee	Available for a fee	Included	Included	Included	Included
Access to the GOL Smiles Lounge in São Paulo (Guarulhos) and Rio de Janeiro (Galeão) ²	Available for a fee	Available for a fee	Available for a fee	Available for a fee	Included	Included	Included
Onboard Service	Included	Included	Included	Included	Included Premium in-flight service featuring hot meal options and a variety of alcoholic and non-alcoholic beverages.	Included A complete gastronomic experience featuring exclusive 3-course menus, curated wine and cocktail list, and premium beverages.	Included A complete gastronomic experience featuring exclusive 3-course menus, curated wine and cocktail list, and premium beverages.
Priority check-in, boarding, and baggage claim	Not allowed	Not allowed	Not allowed	Not allowed	Allowed	Allowed	Allowed
Earlier flight changes ³	Not allowed	Available for a fee	Available for a fee	Included	Included	Included	Included
Changes before departure ⁴	Available for a fee International flights in South America: US$ 185 or 100% of the fare (whichever is lower). Other international flights: US$ 210 or 100% of the fare (whichever is lower). It is necessary to pay the price difference for the new flight (if any).	Available for a fee International flights in South America: US$ 185 or 100% of the fare (whichever is lower). Other international flights: US$ 210 or 100% of the fare (whichever is lower). It is necessary to pay the price difference for the new flight (if any).	Available for a fee International flights in South America: US$ 185 or 100% of the fare (whichever is lower). Other international flights: US$ 210 or 100% of the fare (whichever is lower). It is necessary to pay the price difference for the new flight (if any).	Allowed No change fee Only the price difference for the new flight must be paid (if any).	Allowed No change fee Only the price difference for the new flight must be paid (if any).	Available for a fee US$ 210.00 or 100% of the fare (whichever is lower) + price difference (if any).	Allowed No change fee Only the price difference for the new flight must be paid (if any).
Refunds before departure Airport taxes can be refunded on all fares, even after a missed flight.	Not allowed	Not allowed	Not allowed	Allowed Full refund, no fees	Allowed Full refund, no fees	Not allowed	Allowed Full refund, no fees
Smiles miles ⁵	R$ 1 = 1 milha	R$ 1 = 1 milha	R$ 1 = 1 milha	R$ 1 = 1 milha	R$ 1 = 1 milha	R$ 1 = 1 milha	R$ 1 = 1 milha

1. Seats are assigned automatically and randomly. To select your seat, a fee applies. For fares that include seat selection, you can choose a standart seat for free.

2. GOL Smiles Lounge is available for travelers departing from Guarulhos Airport in São Paulo and Galeão Airport in Rio de Janeiro. Check out all GOL Smiles Lounge access rules..

3.Subject to availability and limited to one change per ticket. Allowed for any time on the day of the flight.

4. For pre-departure changes, boarding fees can be reused on all fares. Post-departure changes are not allowed on any fare.

5.Rule for international flights (valid for tickets issued until 06/16/2026)
Prata: R$ 1,00 = 2 miles
Ouro: R$ 1,00 = 3 miles
Diamante: R$ 1,00 = 4 miles
Magno: R$ 1,00 = 4 miles

Tickets issued after 06/17/2026 (except South America):
Smiles: US$ 1,00 = 5 miles
Prata: US$ 1,00 = 8 miles
Ouro: US$ 1,00 = 10 miles
Diamante: US$ 1,00 = 11 miles
Magno: US$ 1,00 = 12 miles

Under the new rule, a maximum of 60,000 redeemable miles can be earned per segment.
Check the rules and conditions on the Smiles website: www.smiles.com.br/gol-linhas-aereas-inteligentes

Important information

Dollar amounts will be converted to the purchase currency based on the exchange rate on the transaction date (purchase or change). Check the change policies and refund policies for each fare, for national and international flights.

Children ages 2 to 11 pay the same fare as adults.

Lap infants, ages 0 to 23 months, pay 10% of the adult fare and travel on the lap of a responsible adult. Learn more about traveling with infants.

Your ticket can be canceled and refunded at no cost if requested within 24 hours of receiving your purchase confirmation and as long as the purchase was made at least 7 days before the departure date.

On international flights with connections, cabin types may vary on each segment.

Boarding fee
This is the fee charged by the airport authority or operator for use of their infrastructure and services (departure lounges, immigration services), which is included in the total cost of your airfare along with the base fare. Some countries may also apply local taxes or fees, which can represent up to 10% of your fare, such as the reciprocity fee charged by Chile to U.S. passengers, for example.

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Smiles

MAX

PLUS

LIGHT

PROMO

Basic

Light

Classic

Flex

Premium Economy