Fares
| Classic | Flex | Executiva | |
|---|---|---|---|
|
1 Small Personal item up to 10 kg
|
|
|
|
|
1 Small Bag up to 10 kg
|
|
|
|
|
Checked baggage
|
1 Baggage up to 23 kg |
1 Baggage up to 23 kg |
2 Baggage up to 23 kg |
|
Pre-departure changes
|
US$ 140 or 100% of the fare (whichever is lower) + price difference for the new flight (if applicable). |
No change fee. The fare difference for the new flight (if applicable). |
US$ 500 or 100% of the fare (whichever is lower) + price difference for the new flight (if applicable). |
|
Cancellation
|
US$ 350 or 100% of the fare (whichever is lower). |
No charge |
US$ 350 or 100% of the fare (whichever is lower). |
|
No-show
|
![]() No charge |
No charge |
US$ 350 or 100% of the fare (whichever is lower). |
|
Refund
|
Not allowed |
Full refund available |
US$ 350 or 100% of the fare (whichever is lower). |
1 Small Personal item up to 10 kg
Included
1 Small Bag up to 10 kg
Included
Checked baggage
Included
1 Baggage up to 23 kg
Pre-departure changes
Available for a fee
US$ 140 or 100% of the fare (whichever is lower) + price difference for the new flight (if applicable).
Cancellation
Available for a fee
US$ 350 or 100% of the fare (whichever is lower).
No-show
Allowed
No charge
Refund
Not allowed
1 Small Personal item up to 10 kg
Included
1 Small Bag up to 10 kg
Included
Checked baggage
Included
1 Baggage up to 23 kg
Pre-departure changes
Allowed
No change fee. The fare difference for the new flight (if applicable).
Cancellation
Allowed
No charge
No-show
Allowed
No charge
Refund
Allowed
Full refund available
1 Small Personal item up to 10 kg
Included
1 Small Bag up to 10 kg
Included
Checked baggage
Included
2 Baggage up to 23 kg
Pre-departure changes
Available for a fee
US$ 500 or 100% of the fare (whichever is lower) + price difference for the new flight (if applicable).
Cancellation
Available for a fee
US$ 350 or 100% of the fare (whichever is lower).
No-show
Available for a fee
US$ 350 or 100% of the fare (whichever is lower).
Refund
Available for a fee
US$ 350 or 100% of the fare (whichever is lower).
Prices in US dollars will be converted to the purchase currency based on the current exchange rate.
Airline tickets may be canceled and refunded free of charge if requested within 24 hours of receiving proof of purchase and provided the purchase was made at least 7 days before the departure date.
Please note: On international flights with connections, cabins may differ on each segment.



