What can you take with you?
You can purchase your checked baggage during or after buying your ticket. It's important to pay attention to the size specifications for checked baggage.
1 baggage up to 23 kg
​​​​​​​Maximum height 80 cm, width 50 cm, and depth 28 cm.
If your baggage has removable wheels, they must be removed before checking it in.
Items allowed in Checked baggage
To avoid issues when traveling, it's essential to know in advance what you are and are not allowed to check in your baggage. Portable electronic devices such as laptops, power banks, and watches, among others, are not permitted. ​​​​​​​

​​​​​​​Items that do not fit within the standard dimensions of a suitcase, such as sports equipment, musical instruments, TVs, monitors, boxes, and packaging, must be checked as special baggage.

Aerosols for sporting or domestic use (excluding personal hygiene items) are permitted exclusively in checked baggage.

The total quantity of these products carried by each passenger must not exceed 2 kg or 2 L, and the individual quantity of each product must not exceed 500 g or 500 mL.

The dispensing valves of aerosols must be protected by a cover or other means that prevent the accidental release of their contents.

You may carry non-radioactive personal hygiene or medicinal items, including aerosols, provided that:

  • The total net weight of all referenced items carried (carry-on baggage plus checked baggage) does not exceed 2 kg or 2 L;
  • The net weight of any individual item does not exceed 500 g or 500 mL;
  • The decompression valves of the aerosols are protected by a capsule or other suitable means to prevent the unintentional release of their contents.
  • This category includes products such as atomizers, perfumes, colognes, and medications containing alcohol.

See more information on the transport of personal hygiene or medicinal items in the "Carry-on baggage" tab.

The transport of beverages in checked baggage will depend on the alcohol content. Remember that permitted beverages can only be checked by individuals over 18 years of age and must be in leak-proof, labeled, and sealed containers. Otherwise, transport may be denied.

Up to 23% alcohol content by volume

  • Domestic and international flights: no quantity restriction.

From 24% to 70% alcohol content by volume

  • Domestic and international flights: each passenger may carry up to 5L in containers that do not exceed 1L;

Above 70% alcohol by volume

Completely prohibited in any situation and type of flight.

See more information about transporting alcoholic beverages in the "Carry-on Baggage" tab.

Small bottles of gaseous carbon dioxide used by passengers to power mechanical limbs are permitted. Replacement bottles of similar size may also be carried to ensure an adequate supply for the duration of the journey.

Note: This item may also be carried in hand luggage.

Insulated packaging containing fully absorbed refrigerated liquid nitrogen in porous material and intended for the low-temperature transport of non-hazardous products is permitted.

The packaging design must not allow pressure to build up inside the container nor release any quantity of liquid nitrogen, regardless of the position of the insulated packaging.

Note: These items may also be carried in hand luggage.

LED light bulbs for personal or domestic use are permitted provided they are transported in their original packaging.

Note: This item may also be carried in hand luggage.

Your checked baggage may contain:

  • Plastic bottles with a capacity of less than 500 mL;
  • Disposable plastic products, such as straws, cups, plates, cutlery and bags;
  • Styrofoam containers intended for food and beverage packaging;
  • Other disposable products made of polyethylene, polypropylene and/or similar materials.

Note: these items may also be carried in hand luggage.

The limit is one unit per passenger, provided the safety cap is properly placed over the heating element.

Refilling the gas for these hair styling tools is prohibited, both as carry-on and checked baggage.

Note: If you prefer, you may carry the hair styling tool in your hand luggage. However, in this case, the hair styling tool may not be used during the flight under any circumstances.

It is permitted to carry a small medical thermometer containing mercury for personal use, provided it is stored in protective packaging.

Stun guns and electroshock weapons (such as tasers, for example) and items containing explosives, compressed gases, and lithium batteries with a watt-hour rating exceeding 160 Wh are strictly prohibited as carry-on baggage, on the person, or in checked baggage.

To find out which conditions apply to each country, we recommend checking the rules established by the authorities of each country you will visit during your trip, as well as the information provided by the airports, since the rules vary depending on the origin, connection point, and destination.

Due to operational policy, GOL does not transport: battery-operated products capable of producing extreme heat and having the potential to cause fire if activated. Examples include: laptops, calculators, cell phones, power banks, and others. Check the complete list on the ANAC website.

Products without a power source (batteries) may be transported.

Electronic cigarettes with batteries and personal vaporizers cannot be carried in checked baggage on any type of flight, whether domestic or international.

Items such as pepper spray, among others, containing irritants or incapacitating substances are prohibited on the body, in checked or carry-on baggage.

Prohibition throughout Venezuelan territory of the operation, circulation, distribution, import and export of remotely piloted aircraft (RPA or drones), including their parts or components (Gaceta Oficial Venezuela nro. 6.927 Extraordinario de 18 de agosto de 2025).

Such as briefcases, money boxes, money bags, among others, and which incorporate dangerous items as part of this equipment (lithium batteries, pyrotechnic material, etc.).

Such as briefcases, money boxes, money bags, among others, and which incorporate dangerous items as part of this equipment (lithium batteries, pyrotechnic material, etc.).

Biological materials are considered to be all elements that contain genetic information or that are classified as self-reproducing, such as patient samples, biological products, infectious substances, and pathogens.
To transport this type of material, contact GOLLOG for a quote.
​​​​
 

With the airline's authorization, each passenger may carry up to two small carbon dioxide cylinders. The cylinders must be placed in a self-inflating life vest and must have a maximum of two replacement cartridges.

For other devices, up to four cartridges with a capacity of up to 28 g are permitted. The cartridges must be packaged in a way that prevents accidental activation.

Note: This item may also be carried in hand luggage.

It is permitted exclusively as checked baggage. The wheelchair – or other motor aid equipped with a spillable battery – must:

  • Be able to be charged, stored, secured, and discharged in an upright position;
  • Have the battery disconnected, securely attached to the equipment, and with its terminals insulated to prevent accidental short circuits.

Important: If the wheelchair or motor aid cannot be charged, stored, secured, or discharged in an upright position, the battery must be removed. Disconnected batteries must be transported in sturdy, rigid packaging.

It is permitted exclusively as checked baggage. The wheelchair – or other motor aid equipped with a spill-proof battery – must:

  • Be checked in with the battery disconnected and its terminals insulated to prevent accidental short circuits;
  • Be securely attached to the wheelchair or motor aid.

It is permitted exclusively as checked baggage. Main recommendations:

  • The battery must not exceed 300 Wh;
  • Additional batteries must respect the limit of one battery up to 300 Wh or two batteries up to 160 Wh each;
  • The battery must be securely attached to the mobility aid, with its terminals protected and circuits isolated.

Important: when possible, the battery should be removed from the mobility aid and stored in the overhead baggage compartment above the seats (bin).

Only one backpack per person is allowed, containing a cartridge of non-toxic and non-flammable compressed gas. The backpack must be packed in such a way that it cannot be accidentally activated. The airbags inside the backpack must be equipped with pressure relief valves.

Contact our Customer Service (0800 704 0465) for more information.

Note: If you prefer, you may carry this item in your hand luggage.

  • Ammunition is permitted in checked baggage provided that quantities do not exceed 5 kg per passenger for personal use (only division 1.4S, UN 0012 or UN 0014);
  • Ammunition with explosive or incendiary projectiles is not permitted;
  • Quantities of ammunition permitted for more than one person should not be packed in the same package.

For more information, please contact our Customer Service: 0800 704 0465.

Fragile items are accepted, provided they are properly identified and packaged, respecting the permitted weight and dimensions. However, if the product is damaged for any reason, GOL will not be responsible for compensation.

For more information, access the Anac website​​​​​​​.

Checked baggage for each fare
Some fares already include baggage check-in. Check out all the details below:

Cliente não Smiles
1ª e 2ª bagagens gratuitas
Categoria Smiles
1ª e 2ª bagagens gratuitas
Categoria Prata
1ª e 2ª bagagens gratuitas
Categoria Ouro
1ª e 2ª bagagens gratuitas
Categoria Diamante
1ª e 2ª 3ª bagagens gratuitas

Cliente não Smiles
1ª e 2ª bagagens gratuitas
Categoria Smiles
1ª e 2ª bagagens gratuitas
Categoria Prata
1ª e 2ª bagagens gratuitas
Categoria Ouro
1ª e 2ª bagagens gratuitas
Categoria Diamante
1ª e 2ª 3ª bagagens gratuitas

Cliente não Smiles
1ª bagagens gratuitas
Categoria Smiles
1ª bagagens gratuitas
Categoria Prata
1ª bagagens gratuitas
Categoria Ouro
1ª e 2ª bagagens gratuitas
Categoria Diamante
1ª e 2ª 3ª bagagens gratuitas

Cliente não Smiles
Sem bagagem gratuita
Categoria Smiles
Sem bagagem gratuita
Categoria Prata
1ª bagagens gratuitas
Categoria Ouro
1ª e 2ª bagagens gratuitas
Categoria Diamante
1ª e 2ª 3ª bagagens gratuitas

Cliente não Smiles
Sem bagagem gratuita
Categoria Smiles
Sem bagagem gratuita
Categoria Prata
1ª bagagens gratuitas
Categoria Ouro
1ª e 2ª bagagens gratuitas
Categoria Diamante
1ª e 2ª 3ª bagagens gratuitas
Basic Light Classic Flex Premium Economy INSIGNIA Business Classic INSIGNIA Business Flex
Non-Smiles customer
No baggage included
No baggage included
1st baggage included
1st baggage included
1st baggage included
1st and 2nd baggage included
1st and 2nd baggage included
Smiles Category
No baggage included
No baggage included
1st baggage included
1st baggage included
1st baggage included
1st and 2nd baggage included
1st and 2nd baggage included
Prata Category
No baggage included
1st baggage included
1st baggage included
1st baggage included
1st baggage included
1st and 2nd baggage included
1st and 2nd baggage included
Ouro Category
No baggage included
1st and 2nd baggage included
1st and 2nd baggage included
1st and 2nd baggage included
1st and 2nd baggage included
1st and 2nd baggage included
1st and 2nd baggage included
Diamante Category
No baggage included
1st, 2nd and 3rd baggage included
1st, 2nd and 3rd baggage included
1st, 2nd and 3rd baggage included
1st, 2nd and 3rd baggage included
1st, 2nd and 3rd baggage included
1st, 2nd and 3rd baggage included
Magno Category
No baggage included
1st, 2nd and 3rd baggage included
1st, 2nd and 3rd baggage included
1st, 2nd and 3rd baggage included
1st, 2nd and 3rd baggage included
1st, 2nd and 3rd baggage included
1st, 2nd and 3rd baggage included

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Non-Smiles customer

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Diamante Category

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Nacionais

Bagagem despachada (até 23 kg cada) + 48h da decolagem

1ª bagagem

R$ 130,00

2ª bagagem

R$ 155,00

3ª e 5ª bagagem

R$ 210,00

Excesso (23 a 32 kg)

R$ 170,00

Excesso (32 a 45 kg)

R$ 350,00

- 48h da decolagem

1ª bagagem

R$ 165,00

2ª bagagem

R$ 165,00

3ª e 5ª bagagem

R$ 280,00

Excesso (23 a 32 kg)

R$ 170,00

Excesso (32 a 45 kg)

R$ 350,00

No aeroporto

1ª bagagem

R$ 165,00

2ª bagagem

R$ 165,00

3ª e 5ª bagagem

R$ 280,00

Excesso (23 a 32 kg)

R$ 170,00

Excesso (32 a 45 kg)

R$ 350,00

*Para as restrições no totem: não é aceito pagamento com cartão de débito.
Nota: valores referentes ao serviço adquirido no Brasil para destinos nacionais ou internacionais.
América do Sul

Bagagem despachada (até 23 kg cada) + 48h da decolagem

1ª bagagem

R$ 225,00

2ª bagagem

R$ 300,00

3ª e 5ª bagagem

R$ 450,00

Excesso (23 a 32 kg)

R$ 400,00

Excesso (32 a 45 kg)

R$ 400,00

- 48h da decolagem

1ª bagagem

R$ 300,00

2ª bagagem

R$ 450,00

3ª e 5ª bagagem

R$ 650,00

Excesso (23 a 32 kg)

R$ 400,00

Excesso (32 a 45 kg)

Indisponível

No aeroporto

1ª bagagem

R$ 375,00

2ª bagagem

R$ 450,00

3ª e 5ª bagagem

R$ 650,00

Excesso (23 a 32 kg)

R$ 400,00

Excesso (32 a 45 kg)

Indisponível

*Para as restrições no totem: não é aceito pagamento com cartão de débito.
Nota: valores referentes ao serviço adquirido no Brasil para destinos nacionais ou internacionais.
América Central / Caribe / México

Bagagem despachada (até 23 kg cada) + 48h da decolagem

1ª bagagem

R$ 250,00

2ª bagagem

R$ 450,00

3ª e 5ª bagagem

R$ 650,00

Excesso (23 a 32 kg)

R$ 500,00

Excesso (32 a 45 kg)

Indisponível

- 48h da decolagem

1ª bagagem

R$ 420,00

2ª bagagem

R$ 550,00

3ª e 5ª bagagem

R$ 750,00

Excesso (23 a 32 kg)

R$ 500,00

Excesso (32 a 45 kg)

Indisponível

No aeroporto

1ª bagagem

R$ 500,00

2ª bagagem

R$ 550,00

3ª e 5ª bagagem

R$ 750,00

Excesso (23 a 32 kg)

R$ 500,00

Excesso (32 a 45 kg)

Indisponível

*Para as restrições no totem: não é aceito pagamento com cartão de débito.
Nota: valores referentes ao serviço adquirido no Brasil para destinos nacionais ou internacionais.
Estados Unidos e outros destinos

Bagagem despachada (até 23 kg cada) + 48h da decolagem

1ª bagagem

R$ 325,00

2ª bagagem

R$ 500,00

3ª e 5ª bagagem

R$ 800,00

Excesso (23 a 32 kg)

R$ 500,00

Excesso (32 a 45 kg)

Indisponível

- 48h da decolagem

1ª bagagem

R$ 450,00

2ª bagagem

R$ 700,00

3ª e 5ª bagagem

R$ 900,00

Excesso (23 a 32 kg)

R$ 500,00

Excesso (32 a 45 kg)

Indisponível

No aeroporto

1ª bagagem

R$ 600,00

2ª bagagem

R$ 700,00

3ª e 5ª bagagem

R$ 900,00

Excesso (23 a 32 kg)

R$ 500,00

Excesso (32 a 45 kg)

Indisponível

*Para as restrições no totem: não é aceito pagamento com cartão de débito.
Nota: valores referentes ao serviço adquirido no Brasil para destinos nacionais ou internacionais.
Max
Cliente não Smiles
 1ª e 2ª bagagens gratuitas
Categoria Smiles
 1ª e 2ª bagagens gratuitas
Categoria Prata
 1ª e 2ª bagagens gratuitas
Categoria Ouro
 1ª e 2ª bagagens gratuitas
Categoria Diamante
 1ª e 2ª bagagens gratuitas
Plus
Cliente não Smiles
 1ª bagagens gratuitas
Categoria Smiles
 1ª bagagens gratuitas
Categoria Prata
 1ª bagagens gratuitas
Categoria Ouro
 1ª e 2ª bagagens gratuitas
Categoria Diamante
 1ª , 2ª e 3ª bagagens
gratuitas

Light

Cliente não Smiles
sem bagagem gratuita
Categoria Smiles
sem bagagem gratuita
Categoria Prata
 1ª bagagens gratuitas
Categoria Ouro
 1ª e 2ª bagagens gratuitas
Categoria Diamante
 1ª , 2ª e 3ª bagagens
gratuitas

Promo

Cliente não Smiles
sem bagagem gratuita
Categoria Smiles
sem bagagem gratuita
Categoria Prata
 1ª bagagens gratuitas
Categoria Ouro
 1ª e 2ª bagagens gratuitas
Categoria Diamante
 1ª , 2ª e 3ª bagagens
gratuitas
Important: if you already purchased your ticket and need to bring more baggage, you can purchase it in advance through "My Trips" or during check-in. Customers who purchased tickets through other websites or travel agencies not affiliated with GOL must access My Trips using the booking reference and last name. Click here if you purchased your ticket up to 09/29/2025.

Importante:
se você já comprou sua passagem e precisa levar mais bagagens, você pode adquiri-las antecipadamente por meio do Minhas Reservas ou durante o check-in. Clientes que compraram passagens por meio de outros sites ou agências de viagem que não pertencem à GOL, devem acessar o Minhas Reservas utilizando o localizador e sobrenome.

Purchasing your Checked baggage
Checked baggage up to 23 kg
​​​​​​​
(+) 48h from takeoff
​​​​​​​
(-) 48h from takeoff
​​​​​​​
At the airport
​​​​​​​
1st baggage US$ 25,00 US$ 30,00 US$ 35,00
2nd baggage US$ 30,00 US$ 40,00 US$ 40,00
3rd to 5th baggage (each) US$ 40,00 US$ 55,00 US$ 55,00
Excess (23 kg to 32 kg) Unavailable Unavailable US$ 35,00
Excess (32 kg to 45 kg) Unavailable Unavailable US$ 70,00
Checked baggage up to 23 kg
​​​​​​​
(+) 48h from takeoff
​​​​​​​
(-) 48h from takeoff
​​​​​​​
At the airport
​​​​​​​
1st baggage US$ 45,00 US$ 60,00 US$ 75,00
2nd baggage US$ 60,00 US$ 95,00 US$ 95,00
3rd to 5th baggage (each) US$ 90,00 US$ 130,00 US$ 130,00
Excess (23 kg to 32 kg) Unavailable Unavailable US$ 90,00
Excess (32 kg to 45 kg) Unavailable Unavailable Unavailable
Checked baggage up to 23 kg
​​​​​​​
(+) 48h from takeoff
​​​​​​​
(-) 48h from takeoff
​​​​​​​
At the airport
​​​​​​​
1st baggage US$ 55,00 US$ 85,00 US$ 100,00
2nd baggage US$ 95,00 US$ 105,00 US$ 120,00
3rd to 5th baggage (each) US$ 135,00 US$ 150,00 US$ 165,00
Excess (23 kg to 32 kg) Unavailable Unavailable US$ 115,00
Excess (32 kg to 45 kg) Unavailable Unavailable Unavailable
Checked baggage up to 23 kg
​​​​​​​
(+) 48h from takeoff
​​​​​​​
(-) 48h from takeoff
​​​​​​​
At the airport
​​​​​​​
1st baggage US$ 70,00 US$ 100,00 US$ 120,00
2nd baggage US$ 105,00 US$ 140,00 US$ 160,00
3rd to 5th baggage (each) US$ 165,00 US$ 180,00 US$ 190,00
Excess (23 kg to 32 kg) Unavailable Unavailable US$ 120,00
Excess (32 kg to 45 kg) Unavailable Unavailable Unavailable
Checked baggage up to 23 kg
​​​​​​​
(+) 48h from takeoff
​​​​​​​
(-) 48h from takeoff
​​​​​​​
At the airport
​​​​​​​
1st baggage US$ 90,00 US$ 130,00 US$ 130,00
2nd baggage US$ 120,00 US$ 170,00 US$ 170,00
3rd to 5th baggage (each) US$ 170,00 US$ 220,00 US$ 220,00
Excess (23 kg to 32 kg) Unavailable Unavailable US$ 145,00
Excess (32 kg to 45 kg) Unavailable Unavailable Unavailable
  • Dollar prices will be converted to the purchase currency based on the exchange rate on that day.
  • Important: Dollar prices will apply at points of sale outside Brazil.
  • ​​​​​​​Service value subject to local taxes application.

Bagagem despachada (até 23 kg cada)

+ 48h da decolagem

1ª bagagem
R$ 130,00
2ª bagagem
R$ 155,00
3ª e 5ª bagagem
R$ 210,00
Excesso (23 a 32 kg)
R$ 170,00
Excesso (32 a 45 kg)
R$ 350,00

Bagagem despachada (até 23 kg cada)


- 48h da decolagem

 
1ª bagagem
        R$ 165,00
2ª bagagem
        R$ 200,00
3ª e 5ª bagagem
        R$ 280,00
Excesso (23 a 32 kg)
        R$ 170,00
Excesso (32 a 45 kg)
        R$ 350,00

Bagagem despachada (até 23 kg cada)


  No aeroporto

1ª bagagem
        R$ 180,00
2ª bagagem
        R$ 200,00
3ª e 5ª bagagem
        R$ 280,00
Excesso (23 a 32 kg)
        R$ 170,00
Excesso (32 a 45 kg)
        R$ 350,00

Bagagem despachada (até 23 kg cada)

+ 48h da decolagem

1ª bagagem
R$ 225,00
2ª bagagem
R$ 300,00
3ª e 5ª bagagem
R$ 450,00
Excesso (23 a 32 kg)
R$ 400,00
Excesso (32 a 45 kg)
Indisponível

Bagagem despachada (até 23 kg cada)


- 48h da decolagem

1ª bagagem
R$ 300,00
2ª bagagem
R$ 450,00
3ª e 5ª bagagem
R$ 650,00
Excesso (23 a 32 kg)
R$ 400,00
Excesso (32 a 45 kg)
Indisponível

Bagagem despachada (até 23 kg cada)


No aeroporto

1ª bagagem
R$ 375,00
2ª bagagem
R$ 450,00
3ª e 5ª bagagem
R$ 650,00
Excesso (23 a 32 kg)
R$ 400,00
Excesso (32 a 45 kg)
Indisponível

Bagagem despachada (até 23 kg cada)

+ 48h da decolagem

1ª bagagem
R$ 250,00
2ª bagagem
R$ 450,00
3ª e 5ª bagagem
R$ 650,00
Excesso (23 a 32 kg)
R$ 500,00
Excesso (32 a 45 kg)
Indisponível

Bagagem despachada (até 23 kg cada)


- 48h da decolagem

1ª bagagem
R$ 420,00
2ª bagagem
R$ 550,00
3ª e 5ª bagagem
R$ 750,00
Excesso (23 a 32 kg)
R$ 500,00
Excesso (32 a 45 kg)
Indisponível

Bagagem despachada (até 23 kg cada)


No aeroporto

1ª bagagem
R$ 500,00
2ª bagagem
R$ 550,00
3ª e 5ª bagagem
R$ 750,00
Excesso (23 a 32 kg)
R$ 500,00
Excesso (32 a 45 kg)
Indisponível

Bagagem despachada (até 23 kg cada)

+ 48h da decolagem

1ª bagagem
R$ 325,00
2ª bagagem
R$ 500,00
3ª e 5ª bagagem
R$ 800,00
Excesso (23 a 32 kg)
R$ 500,00
Excesso (32 a 45 kg)
Indisponível

Bagagem despachada (até 23 kg cada)


- 48h da decolagem

1ª bagagem
R$ 450,00
2ª bagagem
R$ 700,00
3ª e 5ª bagagem
R$ 900,00
Excesso (23 a 32 kg)
R$ 500,00
Excesso (32 a 45 kg)
Indisponível

Bagagem despachada (até 23 kg cada)


No aeroporto

1ª bagagem
R$ 600,00
2ª bagagem
R$ 700,00
3ª e 5ª bagagem
R$ 900,00
Excesso (23 a 32 kg)
R$ 500,00
Excesso (32 a 45 kg)
Indisponível
Checked baggage rules
Please review all rules regarding checked baggage in the terms and conditions

  • Advance purchase of checked baggage is available to customers booked on GOL flights (G3).
  • The purchase of checked baggage allowance is an optional service and ancillary to the carriage of passengers.
  • Baggage purchased in advance is individual and cannot be transferred to another customer.
  • Each passenger may purchase in advance a checked baggage allowance of 23 kg per piece, with a limit of 5 pieces per passenger.
  • If your baggage exceeds 23 kg, a fixed overweight fee will be charged for domestic flights and a different fee for international flights. The total weight must not exceed 45 kg for domestic flights and 32 kg for international flights.
  • The checked baggage allowance must be used for transporting regular baggage (travel suitcases). Non-standard items with special dimensions and characteristics—such as sports equipment, musical instruments, TVs, monitors, boxes, and packages—must be transported as differentiated baggage.
  • As checked baggage, 1 baby stroller and 1 baby carrier or 1 car seat are allowed per lap child (up to 2 years old), as an extra allowance, free of charge. Any additional items will be deducted from the regular baggage allowance or treated as differentiated baggage.
  • The purchase of checked baggage at special rates is available through GOL's digital channels and it varies according to the time of purchase - outside the check-in window (more than 48 hours before the flight) and inside the check-in window (less than 48 hours before the flight). There is no special offer at the airport counter, regardless of how far in advance you have made the purchase.
  • If the flight is rescheduled at the customer's discretion, the same checked baggage allowance purchased may be used. If the customer changes their route, they must check whether there is a variation in the checked baggage allowance fees.
  • If a flight (accommodation) is rescheduled by the Company, the Company is responsible for offering the same allowances on the new flight as those purchased on the original flight.
  • Product refunds are allowed exclusively for customers with Flex, Premium Economy and INSIGNIA Business Flex fares when requested before boarding through the customer service center. For Basic, Light, Classic and INSIGNIA Business Classic fares, refunds are not available.
  • Refunds requested after the flight (no-show) are not allowed, regardless of the fare type.
  • There is no mileage earning for the purchase of this product.
Questions and Answers
Free checked baggage

If you are traveling with a lap infant under 2 years old, you can check a car seat OR a stroller (which can be made up of multiple items, as long as they are part of the same unit) OR an infant carrier per child as an extra allowance, free of charge. If you need to carry other items, they will be deducted from the parent or guardian's baggage allowance.

Customers with special assistance needs who use assistive devices (such as wheelchairs, for example) can carry one of them at no additional cost. If you are carrying more than one item, GOL offers an 80% discount on the excess baggage charge for transporting technical aids or essential medical equipment. Learn more about boarding for passengers with permanent physical or motor disabilities and temporarily reduced mobility.

Maximum number of pieces

Regardless of the baggage allowance applied to the flight (weight or piece), GOL accepts a maximum of 5 pieces per customer.

For security reasons, baggage exceeding the excess baggage allowance will only be accepted on the customer's original flight if there are no weight or space restrictions on the aircraft. If the customer wishes, GOL can send the excess baggage on the next available flight, with the customer being responsible for collecting the baggage at the destination airport.

Declared baggage

You may declare the value assigned to a specific item in your checked baggage as long as it is worth 1,131 Special Drawing Rights (XDR*) or more, and provided the value of the declared items does not exceed BRL 15,000.00 (according to ANAC Resolution 400, Section I, Article 17).

In addition, you must pay a 35% surcharge on the value of the declared items.

Items such as:

  • Cash and jewelry;
  • Valuable documents;
  • Personal or business documents;
  • Medical records and records;
  • Medications;
  • Glasses and contact lenses;
  • Photographic equipment;
  • Business equipment;
  • Computer equipment and software;
  • General electronic equipment (e.g., cell phones, tablets, televisions, monitors, video games, etc.);
  • Works of art and antiques;
  • Drones

Important: This is not a complete list.

Please note: Fragile items, items of sentimental or priceless value, or other items of similar value are excluded from the declaration and will not be accepted as declared baggage.

GOL reserves the right to verify the contents of baggage whenever a value is declared and will not accept declared baggage if the Customer's travel itinerary includes flights operated by other airlines, even flights operated by other partner airlines sold by GOL.

To declare, you must download and complete the Special Baggage Value Declaration form, describing the quantity, item, and value.

If you are departing from Brazil and any item in your baggage exceeds the 1,131 SDR limit, please contact the GOLLOG call center at 0300 1 46556 - hours are Monday to Friday, 8:00 AM to 8:00 PM - to check the possibility of shipping the item via cargo.

*To convert the value, click here

Round trip

If you want to check your baggage for both the outbound and return journeys, you must purchase one piece of baggage for each leg:

One piece of baggage for the outbound journey and one piece of baggage for the return journey.

You can also purchase more than one piece of baggage for each leg, depending on your needs.

Connecting flights
Baggage purchases are valid from the point of origin to the final destination, regardless of the flight stopover or connection.
Flights with Stopover
If you have baggage, you must collect it during the layover and, if necessary, purchase the service to check it in when reboarding.
In other words, the checked baggage service is optional for each leg.