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GOL E-mail customer service

This space was created especially to help you contact GOL.

Here you can ask a question, make a complaint, send in a suggestion or ask for information. But before you send your message, please check whether the information you seek isn't already on the website. Simply check the 10 questions most frequently asked by our clients on the side bar, or read the FAQ.

We would like to inform you that this channel is not available for flight reservations, changes or cancellations. For assistance with any of these requests, please contact our “Online Customer Service” by clicking here.


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