Check, change or cancel your flights

Here you can check,
change, or cancel your reservation,
as well as check on the status
of a flight.

Choose how you would like to begin the process and see how easy it is.

Registered users

If you have registered at the GOL web site.

New users

If you have not registered at the GOL web site.



  • Online changes or cancellations can only be made up to one and a half hours prior the departure time, and the changes apply to the flights of all passengers on the reservation. If the change/cancellation is not within the stipulated period or only applies to individual passengers, please contact our Sales Center (0300-115-2121).
  • All fares, fees and norms for cancellations and changes must be checked on the fee regulation for each flight’s itinerary.