Please be advised that restrictions apply when taking smart bags – baggage with features such as GPS, Wi-Fi, remote locking, power banks, among others – onboard the aircraft as carry-on and checked baggage. Since they are powered by lithium batteries, there is a risk that they may short-circuit and catch fire, which would be difficult to contain inside the aircraft's hold.
GOL allows smart bags with batteries rated up to 100 Wh to be brought onboard as carry-on baggage, or to be checked if they have a removable battery – in which case, the battery needs to be removed and brought on the cabin as a carry-on item. Smart bags with batteries rated above 100 Wh will not be allowed inside our aircraft under any circumstances. We're available to answer any questions or hear any suggestions. Just call our Customer Service Center. In Brazil, dial 0300 115 21 21.
Intelligent check-in is available for all regular flights operated by GOL, except flights to Paramaribo (PBM) and Punta Cana (PUJ). Additionally, passengers can use intelligent check-in up to two days in advance with the following cut-off times:
If you have baggage to check, please arrive at the airport with a valid photo ID at least:
If you have carry-on baggage only, you may proceed directly to the boarding gate:
After checking his or her baggage (if applicable), the passenger must be present at the boarding gate with a valid photo ID at least:
Expectant mothers may use intelligent check-in, provided they follow certain procedures. Click here to find out more:
Should you need to complete the responsibility declaration form, please click on the link above to speed up the boarding process.
This service is not available to: