Due to the expansion work currently underway at Guarulhos airport (GRU), starting on Sep. 16, the check-in for GOL will take place at Terminal 2, Check-in C.
In order to make your trip more enjoyable, we suggest that you arrive at the GOL customer service counter as early as possible. We also recommend that you check in ahead of time at voegol.com.br or through the GOL app, in order to avoid lines at the airport and save time.
We thank you for your cooperation.
Intelligent check-in is available for all regular flights operated by GOL, except flights to Paramaribo (PBM) and Punta Cana (PUJ). Additionally, passengers can use intelligent check-in up to two days in advance with the following cut-off times:
If you have baggage to check, please arrive at the airport with a valid photo ID at least:
If you have carry-on baggage only, you may proceed directly to the boarding gate:
After checking his or her baggage (if applicable), the passenger must be present at the boarding gate with a valid photo ID at least:
Expectant mothers may use intelligent check-in, provided they follow certain procedures. Click here to find out more:
Should you need to complete the responsibility declaration form, please click on the link above to speed up the boarding process.
This service is not available to: