Norms, rules and important information

Here you can find all legal information about GOL that you’ll need before your next trip.

Privacy Policy

Learn about our personal information protection policy, so you can make an informed decision before providing GOL with personal data required for purchasing or cancelling certain services.

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Safety

With your safety in mind, GOL developed a communications channel exclusively for reporting suspicious or illegal activity conducted in GOL’s name.

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Air Transportation Contract

Learn about requirements, reservations, tickets, no-shows, reimbursements and other important issues that are part of the air transportation contract.

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