Learn about our customer service and find out which documents are required for travel.

Domestic Flights

In order to board with a child under the age of 12, you must provide the originals or certified copies of the child’s identification documents, which may include:

  • Valid passport that includes the parents’ names. If the passport does contain this information, you will need another document that proves kinship or confirmation from the Federal Police.
  • ID card (RG).
  • Birth certificate.

The child’s identification document must prove that the responsible adult is a parent, guardian or relative, and the adult must also provide a valid ID. According to the Child and Adolescent Statute, minors may travel with relatives of up to a third degree of kinship if demonstrated by appropriate documentation.

See the documents that may be presented by the adult to prove kinship:

  • Parents or siblings older than 18 years of age must present one of the following:
    • ID (RG)
    • Birth certificate.
    • Passport (only if it contains the parents’ names).
  • Grandparents or aunts/uncles:
    • Birth certificate.
  • Other adults:
    • If the child is travelling with any other adult who is not at least a third degree relative, explicit authorization from a parent or guardian in the form of a notarized document is required.

International flights.

In order to board with a child or teenager under the age of 18, you must provide an original identification document for the child, which may include:

  • Valid passport.
  • Identification card (RG), only when traveling to MERCOSUL member countries.

In some cases, an authorization from the parents is required:

  • Child or teenager travelling with only one parent:
    • You will have to provide a judicial authorization or notarized authorization from the other parent, the latter being required in the form of two originals.
  • Child or adolescent travelling with non-related adults:
    • Judicial authorization or notarized authorization from both parents will be required, the latter being required in the form of two originals.

Check the rules regarding the boarding of unaccompanied minors.

Note

  • GOL does not transport children between 0 and 5 years of age unless accompanied by guardian over the age of 18.
  • Children up to the age of two may fly free of charge, however, they must travel on the lap of an adult or another child over the age of 12 and be accompanied by a responsible adult over the age of 18.
  • Only one lap child is allowed per passenger.
  • For more information, visit the website of the National Civil Aviation Agency (ANAC).

Child safety restraint system (booster seat)

GOL offers child safety seats that can be used aboard aircraft for an additional fee. A child safety seat can accommodate a child of up to 2 years of age and must be requested at least 48 hours in advance. For security reasons, child safety seats must be secured in such a way that they do not impede the movement of passengers or obstruct emergency exits.

If you like, you may bring your own child safety seat, provided it has a seal indicating it suitable for use on an aircraft.

In both cases, a ticket for the seat will be charged. To reserve a child safety seat or to bring your own, please contact the GOL Customer Service Center.

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