Smiles members may also pay a fee to bring additional bags.
If you issued your ticket using Smiles miles and need to take more baggage with you, be advised that there are two ways to pay your baggage fees in advance. The first is online, at the Smiles website, where you can pay using miles or cash. The second is through GOL's self-service channels (website, app and kiosks) while you are checking in. The kiosks only accept payment by credit card; other forms of payment are not accepted.
If you pay your extra baggage fees using one of the channels and payment methods described above, you will receive a 50% discount.
Please note: customers who pay their baggage fees at the airport's check-in counter will pay full price.
Go to the Smiles website
The checked baggage benefits pertaining to your fare type, your Smiles category and your Smiles credit card are not cumulative. But don't worry. You will always receive the benefit that gives you the most.
Example 1: If you purchased a Plus fare and are a Smiles Silver member, you can check your 1st bag free of charge. If you would like to check an additional bag, you will be charged a R$50 fee for the 2nd bag, if the fee is paid in advance.
Example 2: If you purchased a Premium fare and have a Smiles Infinite credit card, you can check your 1st and 2nd bags free of charge, as per the terms of the Premium fare. If you would like to check an additional bag, you will be charged a R$150 fee for the 3rd bag, if paid in advance.