Fly from Brazil to anywhere in the United States and Canada.

Single check-in¹.

Priority check-in².

Complimentary access to the GOL Premium Lounges (Guarulhos International Airport in São Paulo and RIOgaleão - Tom Jobim International Airport in Rio de Janeiro)³.

The same baggage policy applies to both domestic connections and international flights.

Accrue miles to use in the Smiles or SkyMiles programs.

¹Passengers must report to the boarding gate to have their documents checked.

²Available to passengers flying business class (Delta One®), Smiles Diamond customers, Sky Miles Diamond, Platinum and Gold Medallion customers.

³The GOL Premium Lounges are available at Guarulhos International Airport in São Paulo (GRU) and Antônio Carlos Jobim International Airport in Rio de Janeiro (GIG). Delta One® passengers and Sky Miles Diamond, Platinum and Gold Medallion customers traveling in the main cabin (economy class). Smiles Diamond customers may access the Delta Sky Club lounges at ATL, JFK, DTW, MCO and MIA, provided the international flight is operated by DL or G3 and the passenger accesses the lounge on the same day as the flight. With the exception of immediate family members (spouses and children under the age of 21), traveling companions may not enter the lounge with the passenger.

 

Are you going to fly Delta Air Lines?

Then below you will find the main rules for this GOL partner airline:

 
 
 

Check-in

Upon arriving at the airport, go to the counter of the airline operating the first segment of your trip.

Passengers may not check into flights operated by GOL and Delta through GOL's digital channels when GOL is operating the first segment of the trip. Don't forget that you need to present the documentation* required for your trip, such as a valid passport, visas, and proof of vaccination.

To check baggage, go to the customer service counters of the airline operating the first segment of your trip.

Remember that you can accrue miles through the Smiles Program. Simply provide your Smiles number at check-in.

*Passengers are responsible for all documentation, including documents pertaining to visas and vaccinations. We suggest passengers consult the embassies of their destination countries to avoid any inconveniences related to documentation.

Special Services

Contact the customer service center of the airline operating the first segment of your trip to request special services.

Seat assignment

You can choose your seat during the check-in process with the partner airline on the date of your flight. If you are connecting to a partner airline flight, you will receive a boarding pass with a randomly assigned seat.

Security Information (Secure Flight)

Passengers flying to the United States will have their documents checked by the Transportation Security Administration (TSA). Should you have a redress number, please provide it when you purchase your ticket or during check-in.

 
 
 

Packing your bags

Round-trip tickets originating in South America allow Business class passengers to check 2 bags weighing up to 32 kg (71 lbs) each and Economy class passengers to check 2 bags weighing up to 23 kg (51 lbs) each for free.

The international baggage policy is observed by GOL only on flights issued with the same locator/reservation code (e-ticket) as the international flight. The international baggage allowance will not be honored for tickets purchased separately, even if they are issued by a partner airline. In such cases, the baggage rules for the segment purchased apply.

Excess Baggage Payment

Passengers who have excess baggage may pay the excess baggage fees when checking their baggage at a counter.

Fragile items

Fragile items will be accepted, provided they are packaged properly. However, should the item be damaged for any reason during transport, the airline will not be liable for any compensation. Please check the air transportation contract for more information.

Perishables

No type of perishable food is accepted. For more information, please contact the consulates or customs offices of your countries of destination or transit.

Transporting items for infants (children up to 2 years of age)

If the infant is traveling in a separate (reserved) seat, the infant is entitled to the same amount of baggage as an adult. If the infant is traveling on an adult’s lap, the infant is entitled to the following:

  • One checked bag weighing up to 10 kg (22 lbs).

Passengers are allowed to check 1 baby stroller (for personal use) and/or 1 child seat free of charge.

Baggage Claim

Checked baggage on codeshare flights must be claimed at the final destination.

When a passenger traveling to Brazil from North America is making a connection, the checked baggage must be claimed at the first Brazilian destination. After going through the mandatory customs procedures, the passenger must go to a GOL counter to check their baggage again.

Lost baggage service

In the event of lost baggage, the company responsible for registering the incident and following up on the status of the baggage is the last airline to have transported the passenger. If it is determined that the baggage was lost during a connection between an international flight and a domestic GOL flight, the passenger must file a lost baggage claim with the company that transported the baggage during the previous segment.

Damaged baggage

In the event baggage is damaged, the passenger must file a complaint with the last airline to transport the baggage. If it is determined that the baggage was damaged during a connection between an international flight and a domestic GOL flight, the passenger must file a complaint with the airline that transported the baggage in the first segment.

Carry-on baggage

Passengers are entitled to one carry-on bag whose dimensions may not exceed 55 cm (22 in) in height, 40 cm (16 in) in width and 25 cm (10 in) in length, including pockets, wheels and handles, and whose weight does not exceed 10 kg (22 lbs).

All electronics must be transported as carry-on baggage. Laptops, cameras, cell phones, camcorders and tablets must go through the x-ray machine at the security checkpoint at the boarding area.

Valuable objects like jewelry and cash must also be transported in carry-on baggage.

Bladed or blunt weapons, firearms, firearm cartridges and ammunition, printer cartridges, liquids in bottles over 100 ml, combustible materials, batteries with electrolytes, lithium batteries with output greater than 160 Wh, fireworks, explosives, paint, chemical products and mercury thermometers are prohibited in carry-on baggage.

 
 
 

No-show

If you are a no-show for a GOL partner airline flight, you should call GOL’s customer service center to request a refund or credit. Flight rescheduling and refund options for no-show tickets are available to registered customers on our website.

 
 
 

Special passengers

Passengers requiring special assistance

Assistance requests for special needs passengers must be made when reserving the ticket or at least 72 hours prior to departure. For flights departing from Brazil, requests for special assistance, such as wheelchairs, can be made no later than 48 hours prior to departure.

Unaccompanied minors older than 5 and younger than 15 years of age will not be allowed to travel on flights operated jointly by GOL and Delta.

Infants

Unaccompanied minors older than 5 and younger than 15 years of age will not be allowed to travel on flights operated by the GOL and Delta partnership.

Infants younger than 2 years of age travel for just 10% of the adult fare, but they must travel on the lap of an adult over the age of 18. Only one lap child is allowed per passenger.

Expectant mothers

For Delta flights departing from Brazil or arriving in Brazil, expectant mothers past their 36th week of pregnancy must fill out a medical authorization form in Portuguese in order to travel.

Click here to learn about the rules for expectant mothers that are common to both Delta and GOL.

Live animals

No live animals will be transported on flights operated by the GOL and Delta partnership, with the exception of guide dogs.

For more information about required documents, please contact a consulate or customs office of your destination country and any transit countries.

The procedures described above apply to flights operated by both GOL and Delta. If your itinerary includes only flights operated by Delta, please consult the Delta website for more information.

 
 
 

Fares

Understand the fees related to refunds, no-shows, cancellations and flight changes for each fare.

Fares
Business*Plan AheadPromotion
Refundable amountNon-refundableNon-refundableNon-refundable
Cancellation feeU$ 300.00U$ 300.00U$ 300.00
Rescheduling feeU$ 300.00U$ 300.00U$ 300.00
No-show feeU$ 300.00U$ 300.00U$ 300.00

*Refund, no-show, cancellation and flight change fees may be waived depending on the fare rules.

 
 
 

Destinations

  • United States
  • Atlanta – ATL
  • Austin – AUS
  • Boston – BOS
  • Charlotte – CLT
  • Chicago – ORD
  • Cincinnati – CVG
  • Dallas – DFW
  • Denver – DEN
  • Detroit – DTW
  • Philadelphia – PHL
  • Honolulu – HNL
  • Houston – IAH
  • Las Vegas – LAS
  • Los Angeles – LAX
  • Miami – MIA
  • Minneapolis – MSP
  • New York City – JFK
  • New York City – LGA
  • Newark – EWR
  • Orlando – MCO
  • Phoenix – PHX
  • Portland – PDX
  • Raleigh-Durham – RDU
  • Saint Louis – STL
  • Salt Lake City – SLC
  • San Jose – SJC
  • San Diego – SAN
  • San Francisco – SFO
  • Seattle – SEA
  • Tampa – TPA
  • Eagle Vail – EGE
  • Washington, D.C. – DCA
  • Washington, D.C. – IAD


  • Canada
  • Toronto – YYZ
  • Montreal – YUL
  • Ottawa – YOW

Learn about our other partnerships

Click on each airline for more information:

 
 
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