Our partnership takes you to various destinations in Brazil, including Ribeirão Preto, Cascavel, Três Lagoas and Vitória da Conquista, with special advantages:

You can purchase a single ticket and go through a single check-in and baggage check process when flying with GOL and Passaredo.

Complimentary access to domestic GOL Premium Lounges (Guarulhos International Airport in São Paulo and RIOgaleão Tom Jobim International Airport in Rio de Janeiro)*

*Complimentary access to the GOL Premium Lounge is offered to Smiles members in the Diamond and Gold categories.

 

Flying with Passaredo?

Below you will find the main rules for this GOL partner airline:

 
 
 

Checking-in

When you arrive at the airport, please go to the check-in counter of the airline operating the first segment of your trip. To check in for itineraries operated by both GOL and Passaredo when GOL is the airline operating the first segment of your trip, please stop by the GOL counter. Don't forget that you need to present the documentation* required for your trip, such as a valid passport, visas, and proof of vaccination. To check baggage, go to the customer service counters of the airline operating the first segment of your trip.

Smiles Customer

The benefits granted to Smiles members will be available only on flights operated by GOL.

Special services

To request special services, please contact the customer service center of the airline operating the first segment of your trip.

Seat assignment

You can choose your seat during the check-in process with the partner airline on the date of your flight. If you are connecting to a partner airline flight, you will receive a boarding pass with a randomly assigned seat.

 
 
 

Packing your bags

For GOL flights connecting with a Passaredo flight, passengers are entitled to 1 bag weighing up to 23 kg (51 lbs) and measuring up to 158 cm (62") (adding L + W + H).

This domestic baggage policy is observed by GOL only for flights issued on the same locator/reservation code and e-ticket.

Paying for excess baggage

Passengers who have excess baggage may pay the excess baggage fees when checking their baggage at a check-in counter.

Fragile items

Fragile items will be accepted, provided they are packaged properly. However, should the item be damaged for any reason during transport, the airline will not be liable for any compensation.

Perishables

All perishable products and food in general must be transported in leak-proof packages that will not open accidently or emit odors. Ice must be in the form of gel packs or packed in individual, completely sealed plastic bags to be transported. If you have any questions, please contact GOL Customer Service.

Baggage claim

Checked baggage on flights with partner airlines must be claimed at the final destination. Passengers traveling on an international flight must claim their bags at the first stop inside the destination country. After going through the mandatory customs procedures, passengers must go to a service counter of the airline responsible for their next flight to check their baggage again.

Lost or damaged baggage

In the event of lost baggage, the company responsible for registering the incident and following up on the status of the baggage is the last airline to have transported the passenger. If baggage is found to have been lost during a connection between international flights and domestic flights, the passenger must file a lost baggage claim with the company that transported the baggage during the previous segment.

Carry-on baggage

Passengers are entitled to one carry-on bag, whose dimensions (height, width, and length) may not exceed 55 cm (22") in height, 40 cm (16") in width and 25 cm (10") in length, including pockets, wheels and handles, and whose weight must not exceed 10 kg (22 lbs).

All electronics must be transported as carry-on baggage. Laptops, cameras, cell phones, camcorders and tablets must go through the x-ray machine at the security checkpoint.

Valuable objects like jewelry and cash must also be transported in carry-on baggage. Bladed or blunt weapons, firearms, firearm cartridges and ammunition, printer cartridges, liquids in bottles over 100 ml, combustible materials, batteries with electrolytes, lithium batteries with output greater than 160 Wh, fireworks, explosives, paint, chemical products and mercury thermometers are prohibited in carry-on baggage.

Needles and syringes may be transported in carry-on baggage, provided the medication is properly marked with a professionally printed label identifying the medication and the manufacturer's name or the name of the pharmaceutical company, and the passenger is carrying a prescription. Otherwise, these items must be checked.

 
 
 

No-show

If you are a no-show for a GOL partner airline flight, call GOL’s customer service center (0800-704-0465 from inside Brazil) to request a refund or credit. Flight rescheduling and refund options for no-show tickets are available to registered customers on our website.

 
 
 

Special passengers

Passengers requiring special assistance

Assistance requests for special needs passengers must be made when reserving the ticket or at least 48 hours prior to departure.

Unaccompanied minors above the age of 5 and younger than 12 will not be allowed to travel on flights jointly operated by GOL and Passaredo.

Infants

Infants younger than 2 years of age fly for free aboard domestic flights, but they need to travel on the lap of a responsible adult over the age of 18. Only one lap child is allowed per passenger.

Important: Child Restraint Devices (CRDs) or infant seats may not be used on flights operated by GOL and Passaredo.

Expectant mothers

The boarding rules for GOL and Passaredo flights are the same. click here to learn about the boarding rules for expectant mothers.

Important: If your itinerary contains only Passaredo flights, please contact the partner airline to learn about the boarding rules.

Live animals

No live animals will be transported on flights jointly operated by GOL and Passaredo, with the exception of assistance dogs.

For more information about required documents, contact the responsible agencies at the departure and destination locations.

The procedures described above apply to flights operated by both GOL and Passaredo. If your itinerary includes only flights operated by Passaredo, consult the Passaredo website for more information.

 
 
 

Fares

Understand the fees for refunds, no-shows, cancellations and flight changes for each fare.

Fares
FlexiblePlan AheadPromotional
Refundable amount90% of the fare50% of the fareNon-refundable
Cancellation feeNo feeR$150,00R$150,00
Rescheduling feeNo feeR$150,00R$150,00
No-show feeNo feeR$220,00R$220,00

*Refund, no-show, cancellation and flight change fees may be waived, depending on the fare rules.

 
 
 

Destinations

  • Araguaína - AUX
  • Barreiras - BRA
  • Cascavel - CAC
  • Governador Valadares - GVR
  • Ipatinga - IPN
  • Ribeirão Preto - RAO
  • Rondonópolis - ROO
  • São José do Rio Preto - SJP
  • Sorriso – SMT
  • Três Lagoas – TJL
  • Uberaba - UBA
  • Vitória da Conquista – VDC

Learn about our other partnerships

Click on each airline for more information:

 
 
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