Your pet can also travel with GOL.

 
 
 

Pets may be transported in the passenger cabin or in the aircraft's baggage compartment. Check the general rules and recommendations for having a safe and worry-free flight.

To travel with your pet, you must first contact GOL at 0300 101 2001 (available Monday through Saturday, from 6:00 AM to 8:00 PM). You must not skip this step because this is how a reservation is made for your pet to travel with you. The service must be requested in advance and the number of pets per flight is limited, depending on the type of service used to transport the animals.

Should your pet exceed the weight and size limits for pets allowed in the passenger cabin, don’t worry, it can still travel on the same flight, but in the aircraft's forward hold, which is climate controlled with the same pressurization and temperature as the passenger cabin. It’s important to check the restrictions for specific breeds.*

 
 
 

Animals that may travel in the passenger cabin

  • Dogs and cats are allowed on all GOL domestic and international flights as long as the combined weight of the pet and its carrier does not exceed 10 kg (22 lbs).
  • Guide dogs, hearing dogs and service dogs accompanying passengers with disabilities.
  • Prior to boarding, you will need to carefully read and fill out a form available at the airport’s customer service counter.

Click here to read all the rules.

 
 
 
10 a 30kg

Must travel in the cargo hold

  • Cats and dogs weighing more than 10 kg (22 lbs) must travel in the cargo hold.

The dimensions of the pet carrier must not exceed:

height: 86 cm (34 in)
width: 114 cm (45 in)
length: 142 cm (56 in)
  • Should the combined weight of the animal and the carrier exceed 30 kg (66 lbs) or if the animal is a species other than a dog or cat, the animal must travel with Gollog, GOL’s cargo shipping service.
    For more information, click here.
 
 
 

Required documentation

Domestic flights

  • Proof of rabies vaccine, including the name of the production laboratory, the type of vaccine and the number of the ampoule used. The vaccine must have been applied over 30 days and less than one year before the boarding date.**
  • A health certificate for the animal, which must be valid for 10 days and have been issued 72 hours in advance.
Documents required for domestic flights Description Valid until
Health certificate Must state that the animal is in good health. Valid for 10 (ten) days after its date of issue.
Vaccination records Vaccination record including rabies vaccine. This vaccine is mandatory for animals 3 (three) months old and older. Vaccines must have been given more than 30 (thirty) days and less than 1 (one) year before the boarding date.

International flights

  • Up-to-date vaccination card signed by a veterinarian, listing a rabies vaccine and including the label of the vaccine with information about the production laboratory, the type of vaccine used and the number of the ampoule used**.
  • The rabies vaccine is required for animals over 120 days old. The vaccine must have been given more than 20 days and less than one year before the boarding date.
  • International Zoosanitary Certificate (CZI), issued free of charge by offices of the International Agricultural Surveillance System of the Ministry of Agriculture, Livestock and Supply at international airports.
  • Health certificate issued by a veterinarian, including the animal’s breed, name, origin, pedigree (if any), general health condition and the owner’s full name.
Documents required for international flights Description Valid until
Health certificate The veterinary health certificate must state that the animal is in good health. Valid for 10 (ten) days after it’s issued.
Vaccination records Vaccination records, including a record of the rabies vaccine. The rabies vaccine is mandatory for animals that are 3 (three) months old or older. Vaccines must have been given more than 30 (thirty) days and less than 1 (one) year before the boarding date.
International Veterinary Certificate (CVI) Certificate issued for international flights. Valid for 60 (sixty) days, counting from the date it’s issued.
International Zoosanitary Certificate (CZI) Certificate issued for international flights. Valid for 60 (sixty) days, counting from the date it’s issued.
 
 
 

General recommendations

See below some recommendations for traveling with animals and pet carriers. Do not forget to check the specific rules for the type of service that will be used to transport your animal and the required documentation.


Pet carriers for live animals:

  • For your animal’s well-being, the carrier’s internal dimensions must be adequate for the size of the animal and allow the animal to position itself comfortably without harming itself;
  • The carrier must be provided by the customer;
  • If the carrier is a rigid carrier, it must be made of fiberglass or stiff plastic and must prevent the animal from escaping. Kennels made of wood, straw or any other materials will not be accepted for transporting animals;
  • The carrier must have small lateral openings for air to circulate;
  • The carrier must have locking mechanisms that prevent the carrier from accidentally being opened from the inside or the outside;
  • The floor of the carrier must be lined with a material that contains or absorbs the animal’s urine and feces, in order to avoid leakage during transportation;
  • The carrier must be labeled with the pet owner’s name, address, phone number and locator code.
  • The carrier must be completely clean, disinfected and sterilized when GOL receives it, in order to prevent the animal or third parties from contracting any illness.
  • We recommend that the animal not be sedated. Additionally, the animal should be clean, healthy and free of any unpleasant odor.

If any of these conditions are not met, GOL may decline to transport the animal.

* GOL does not transport short-nosed cat or dog breeds in the cargo hold due to characteristics of these animals’ respiratory systems. See the breeds that are not accepted:

  • Dogs: American Bulldog, Boston Terrier, Boxer, Brussels Griffin, Chinese Pug, Chow Chow, Dutch Pug, Pug, Pekinese, English Bulldog, Cavalier King Charles Spaniel, French Bulldog, Bordeaux Mastiff, Lhasa Apso and Shih Tzu.
  • Cats: Persian, Burmese, Exotic Shorthair and Himalayan.

** We do not accept proofs of vaccination from mass vaccination campaigns because this type of certificate does not include the contents of the vaccine nor a veterinarian’s stamp and signature.

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