Your pet can also travel with GOL

Pets can travel safely in the cabin or in the baggage compartment of GOL airplanes.

See below some general rules and recommendations to ensure your pet has a safe and uneventful flight.

What should I know about Pets in the Cabin?

When you fly GOL, your pet can travel right next to you, in the passenger cabin.

  • Pets in the Cabin allows travelers to fly with their pets and enjoy their company during the entire flight. This service is available on both domestic and international flights operated by GOL; it is only for cats and dogs, as long as the combined weight of the animal and its carrier is no more than 10 kg (22 pounds)
  • If your pet is larger than the size limit or weighs more than the weight limit for traveling in the cabin, don't worry; it can travel in the baggage compartment, well accommodated and treated with the greatest care by our employees until rejoining you at your destination. There are restrictions for specific breeds and species; please review them in advance.
  • Service dogs are allowed on all flights, as long as they are accompanying a person with a disability.
  • Emotional support dogs are only allowed on flights to and from the United States and Cancún. Learn more

Click here and see the terms and conditions for transporting your pet in the passenger cabin

Please note: the Pets in the Cabin service is not available on codeshare and interline flights (flights with GOL’s partner airlines).

Animals in the baggage compartment

  • To take your pet in the baggage compartment, you must first contact GOL by calling 0300 101 2001 or via email at crc.cargas@voegol.com.br. This is when you ensure your reservation for the date and time desired, so don’t overlook this step
  • The service must be requested ahead of time and there is a limit to the number of pets that can travel on a flight, depending on the type of service for which your pet qualifies.
  • When the animal and its carrier weigh between 10 and 30 kg (22 and 66 pounds), it must be transported in the baggage compartment of the aircraft, where it will be accommodated in a compartment designed specifically for the transport of animals. The pet will travel on the same GOL flight as the passenger, and should be checked, with the travel carrier, at the check-in counter in the airport at least 2 hours before departure for domestic flights and 3 hours for international flights.1
  • In cases when the owner will not travel on the same flight, the pet will be transported via GOLLOG. In such cases, the pet must travel in the baggage compartment of the airplane. Click here for more information.

¹ GOL does not transport animals in the baggage compartment on any flight to or from Miami, Orlando, Punta Cana, Cancún or Quito.

Restrictions for traveling with pets

  • Animals which, together with their carrier, weigh more than 30 kg (66 pounds) cannot be transported on GOL flights. Additionally, only cats and dogs may be transported on GOL flights. In such cases, please contact GOLLOG, GOL’s cargo service, about transporting your pet. For more information, click here.
  • GOL does not transport short-snout cats or dogs in the cargo hold due to characteristics of these animals’ respiratory systems. Please check with your veterinarian whether your pet fits into this category to ensure its comfort and safety during transport.
  • Dog breeds that are not permitted: Boston Terrier, Boxer, American Bulldog, French Bulldog, English Bulldog, American Bully, Cavalier King Charles Spaniel, Chow Chow, Dogue de Bordeaux, Brussels Griffon, Lhasa Apso, Pug, Chinese Pug, Dutch Pug, Pekingese, Shih Tzu, etc.
  • Cat breeds that are not permitted: Burmese, Exotic, Himalayan, Persian, etc.

If you have any questions about breeds that are permitted on the aircraft, please contact GOL.

The dimensions of the pet carrier must not exceed:

Height
82 cm (32 in)
Width
114 cm (45 in)
Length
142 cm (56 in)

Price for transactions made in Brazil, per segment and animal:

Domestic flights
US$ 180.00
Per segment and per animal.
International flights²
U$S 220.00
Per segment and per animal.

Charges will be made in the local currency, according to the exchange rate of the day on which the customer requests the reservation.

Required documentation

Before boarding your flight, please read the rules and complete the Animal Transportation Request Form, which is also available at check-in counters at the airport. This document is required for both domestic and international flights.
Please check to see all the documents required for transporting your pet with care and safety on both domestic and international flights. All documents must be originals and be in good condition.

Domestic flights

  • Proof of rabies vaccine, including the name of the production laboratory, the type of vaccine and the number of the ampoule used. The vaccine must have been applied over 30 days and less than one year before the boarding date.¹
  • The animal’s health certificate must be valid for at least 10 days from the date of issuance.
Documentation Description Expiration
Health Certificate The certificate must state that the animal
is in good health.
Valid for 10 (ten) days after
it’s issued.
Vaccination Card Must include a rabies vaccine with information
on the name of the production laboratory,
the type of vaccine, and the number
of the ampoule.
The vaccine must have been
given more than 30 days and
less than 1 year prior to the
flight.
Transit Passport for Cats and
Dogs²
Within 10 days prior to the flight date, the
owner must ask the veterinarian to record the
animal's health information in the passport.
Then the document must be validated at
a Vigiagro (International Agriculture
Surveillance) office.
Valid for 30 (thirty) days after it
has been validated by Vigiagro
(International Agriculture
Surveillance) office.

¹ We do not accept proofs of vaccination from mass vaccination campaigns because this type of certificate does not include the contents of the vaccine nor a veterinarian’s stamp and signature.

² In lieu of the health certificate and vaccination card.

Please note:

Flights to Fernando de Noronha: passengers must request prior authorization from the Fernando de Noronha Archipelago Administration, according to DISTRICT DECREE No. 019/2004. Authorization can be requested via the Fernando de Noronha Department of Environment and Tourism by calling (81) 3619-0810.

Trips originating in Carajás: Authorization is required from the Chico Mendes Biodiversity Conservation Institute (ICMBio), which can be requested by contacting the institute’s Parauapebas office at Rua J 202, União, Parauapebas, PA, 68515-000. After that, you will be required to send several original documents, such as an official photo ID of the passenger under whose name the flight is reserved, a health certificate for the animal, issued by a veterinarian, and the animal's vaccination card.

International flights

  • Up-to-date vaccination card signed by a veterinarian, listing a rabies vaccine and including the label of the vaccine with information about the production laboratory, the type of vaccine used and the number of the ampoule used. ¹
  • The rabies vaccine is required for animals over 90 days old. The vaccine must have been given more than 20 days and less than one year before the boarding date.
  • Health certificate issued by a veterinarian and that includes the animal’s breed, name, origin, pedigree (if any), general health condition and the owner’s full legal name.
Documentation Description Expiration
Health Certificate The certificate must state that the animal
is in good health.
Must be issued 10 days* before
the boarding date.

Vaccination Card Must include a rabies vaccine with information
on the name of the production laboratory,
the type of vaccine, and the number
of the ampoule.
The vaccine must have been
given more than 30 days and
less than 1 year prior to the
flight.
International Veterinary
Certificate (CVI)
Certificate issued for international flights. Valid for 60 days, counting from the
date of issue.
Transit Passport for Cats and
Dogs²
Within 10 day prior to the flight date, the
owner must ask the veterinarian to record
the animal's health information in the
passport. Then the document must be
validated at a Vigiagro (International
Agriculture Surveillance) office.
Valid for 60 (thirty) days after it
has been validated by Vigiagro
(International Agriculture
Surveillance) office.

¹ We do not accept proofs of vaccination from mass vaccination campaigns because this type of certificate does not include the contents of the vaccine nor a veterinarian’s stamp and signature.

² In lieu of the health certificate and vaccination card. This document is accepted in countries with which Brazil has an equivalence agreement. It is the responsibility of the passenger to obtain all required information from a Vigiagro office.

Please note:

* In the case of flights going to Suriname and/or the U.S., the health certificate must be issued 5 days before the boarding date. Furthermore, the certificate must specifically state that the animal is not infected with myiasis (parasitic infection).

Rules for other countries

Some countries impose different specific requirements before allowing pets to enter their territory. These rules may change without prior notice. Therefore, passengers must check with the government authorities of the country to which they are traveling. Below you will find more information for each country.

In Argentina, you may only bring a pet into the country without obtaining prior authorization from the government when the pet meets the requirements described in the table above and does not come from Africa or Asia (animals coming from these regions will require prior authorization, with the exception of Japan).

If the Argentinean authorities find that any animal is carrying a disease, it may send the animal back to its country of origin, spay or neuter it, euthanize it and/or submit the animal to any other public health measure Argentina considers necessary.

The CVI must be issued in compliance with the regulations of Mercosul and the destination countries.

The passenger is responsible for complying with Argentinean law and should contact SENASA in Argentina (www.senasa.gob.ar)and the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

SAC 0810 266 3131

In Chile, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

SAC 800 39 5231

In the Dominican Republic, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

The passenger is responsible for complying with Dominican law and should contact the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

SAC 1 888 751 9004

In Ecuador, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

SAC 800 12 2201

General recommendations

See below some recommendations for the transportation of every type of live animal and mode of transportation. Do not forget to check the specific rules for the chosen service and the required documentation.

To ensure your pet’s wellbeing, its carrier must:

  • Have adequate space for the size of the animal and allow the animal to position itself comfortably without injuring itself;
  • Be made of fiberglass or stiff plastic to prevent the animal from escaping (carriers made of wood, straw or any other materials will not be accepted for transporting animals);
  • Have small lateral openings for air to circulate;
  • Have locking mechanisms that prevent it from being accidentally opened from the inside or outside;
  • Have an interior floor lined with a material that contains or absorbs animal urine and feces to avoid leakage during transportation;
  • Be labeled with the pet owner’s name, address, phone number and locator code;
  • Be completely clean, disinfected and sterilized when GOL receives it, in order to prevent the animal or third parties from contracting any illness.
Other information:
  • We do not recommend that the animal be sedated.
  • The animal must be clean, healthy and free from bad odors.
  • If any of these conditions are not met, GOL may decline to transport the animal.
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