Partnership with Air France-KLM
GOL and Air France-KLM announced a strategic partnership for the expansion of codeshare flights, with benefits for customers of both companies.
New uniforms
At a fashion show held at the hangar at Congonhas Airport in São Paulo, the new GOL uniforms, designed by collaborators, were presented. An in-depth study of functionality and trend gave rise to the collection.
Graphite
The company now offers another facility for passengers: the virtual boarding pass, received via cell phone, without the use of paper.
Count on me
Conte Comigo has been launched, an exclusive service in the boarding areas so that customers can ask questions or access other services, with face-to-face service and also through totems and telephones
Express Baggage
GOL inaugurated another exclusive service in Brazil. With Express Baggage, self-service began to include, in addition to check-in, the weighing and labeling of the bags that the customer is going to check
People with disabilities
In partnership with the Metropolitan Friends of the Exceptional (AME) entity, GOL launched an unprecedented accessibility service: the assistance of people with hearing impairment with simultaneous translation into Brazilian Sign Language (Libras).
GOAL For ALL
GOL for ALL is GOL's inclusion program that aims to encourage diversity in the company and promote the social inclusion of people with disabilities.
Air Bridge Onboard Service
On the routes between Congonhas (SP), Santos Dumont (RJ) and Congonhas (SP), GOL offers a special onboard service, at no extra cost to passengers. All options are served with coffee, water, juice or soft drink and include a variety of snacks (sweet and savory).