Flights operated by GOL

The purchase or reservation of seats on flights operated by GOL can be made via GOL service channels (Website, APP, and/or Call Center) or at the airport on the day of departure, regardless of where the ticket was issued.

GOL Channels:
www.voegol.com.br/atendimento/telefones/

Note: On flights operated by GOL, your seat will be automatically assigned starting 60 hours before the flight, and you can view it by accessing your reservation. However, if you prefer to choose your seat, you may purchase or change it for an additional fee.

Smiles Customers:
Be sure to access the link for benefit information:
https://www.smiles.com.br/avianca
 

Flights operated by Avianca
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Seat selection for flights operated by Avianca must be done through Avianca’s service channels, such as the Call Center and/or at the airport on the day of departure.

For information regarding Avianca aircraft seats, access the link according to your language:

English:
https://www.avianca.com/en/information-and-help/avianca-experience/seats/

Attention: Seats are subject to charges by the operating airline.