Flights operated by GOL

The purchase or reservation of seats on flights operated by GOL can be made via GOL service channels (Website, APP, and/or Call Center) or at the airport on the day of departure, regardless of where the ticket was issued.

GOL Channels:
www.voegol.com.br/atendimento/telefones/

On GOL-operated flights, your seat will be assigned automatically and can be viewed by accessing your booking. If you prefer to choose or change to a specific seat, you may purchase this service for an additional fee.

Smiles Customers:
Be sure to access the link for benefit information:
https://www.smiles.com.br/avianca
 

Flights operated by Avianca

Seat selection for flights operated by Avianca must be done through Avianca’s service channels, such as the Call Center and/or at the airport on the day of departure.

For information regarding Avianca aircraft seats, access the link according to your language:

English:
https://www.avianca.com/en/information-and-help/avianca-experience/seats/

Attention: Seats are subject to charges by the operating airline.