Discounts and promotions are non-cumulative.
- Each car rental day is considered to be 24 hours, with a 1-hour grace period for returns. After the 25th hour, late fees will apply at 1/5 of the daily rate for each additional hour, including the hour of the grace period.
- We guarantee reservations for up to 1 hour after the scheduled pick-up time, provided the store is not scheduled to close first.
- For reservations that are not cancelled at least 12 hours before the vehicle's scheduled pick-up time, we will charge a no-show fee equivalent to one day of the daily rate for the reserved vehicle.
- In the event that the model reserved is unavailable, rental reservations may be honored with another model in the same category or a superior category.
- Em caso de furto, roubo, incêndio e colisão, são obrigatórios a apresentação do Boletim de Ocorrência e o preenchimento do Aviso de Sinistro na Localiza.
- In the event of theft, burglary, fire or collision, you must present an Incident Report (Boletim de Ocorrência) and fill out a Claim Notification at Localiza.
- For rentals lasting 7 days or longer, you will be required to pay in advance.
- Rented vehicles may be returned at any Localiza store.
The cost of the return fee is:
- R$15.00 between branches in the same city.
- Vehicles are cleaned before they are released to the customer. If a car is returned excessively dirty, beyond normal, reasonable limits, Localiza will charge the following fees:
- Basic wash – R$20.00.
- Deep cleaning – R$120.00 plus at least 1 day's rental fee for the vehicle.
- Fees: 12% of the total contract cost for vehicles picked up and returned at Downtown locations, 12% for vehicles picked up and/or returned at bus terminal locations, and 12% for vehicles picked up and/or returned at airport locations.
- Prices are listed in Reals, are valid only in Brazil, and may change without notice.
- The general conditions of the vehicle rental and insurance contract are available to clients at Localiza branches.
- Discounts and promotions are non-cumulative and are valid only for the Unlimited Mileage rate.
- This benefit is not yet available for Smiles reservations.
- Be at least 21 years old.
- Have had your driver's license for at least two years.
- Sujeito à aprovação de crédito.
- Subject to credit approval.
- When using a credit card, drivers may be approved immediately.
- The partnership benefits are not transferable and are valid only for the GOL passenger who makes the reservation.
- Car rentals are subject to compliance with the general vehicle rental conditions, which you can find at a Localiza store or website.