GOL Premium Class
Seeking to improve its services and offer the best travel experience to customers, GOL launched the Premium Class, which offers a series of exclusive advantages to passengers, from check-in to disembarkation. The novelty is available on all international routes.
Best Publication
GOL Magazine was elected the best customized magazine in Brazil in the 29th Communication Vehicles Award, organized by the magazine 'Propaganda', with support from the Escola Superior de Propaganda e Marketing (ESPM).
GOLLOG launches app
The GOL cargo unit launched an exclusive and pioneering application, which provides more agility and convenience to customers and partners who wish to transport orders or documents by air.
Launch of the new GOL app
The new GOL APP, available for iOS and Android, was launched in July. In addition to the new, more modern and intuitive layout, the new application includes the My Reservations feature, allowing the customer to fully manage their flights, such as changes, anticipation and much more.
Fly Together
To serve customers who contract the Unaccompanied Minor service, the Fly Together service is launched. Using the bracelet with the tracking code that is placed on the child, it is possible to receive updates from each stage of the flight, from check-in to the final destination, via the GOL app or e-mail.
VoeBiz
VoeBiz, a loyalty program created exclusively for small and medium-sized businesses, is launched. A pioneer among Brazilian airlines, the initiative allows companies to accumulate points and exchange for tickets, among other exclusive advantages.
The new VoeGol
In October, GOL launched its new website, restructured to offer the best browsing experience and easy access to all company information. The contents were also revised, seeking to make navigation more illustrative and pleasant, through images and icons.
#WifiPrimeiroNaGOL - 1st commercial flight with Wi-Fi
Seeking to innovate once again, GOL carried out the first commercial flight in South America with Wi-Fi. To announce the news and mark the occasion, the company's president, Paulo Kakinoff, made the first live Facebook broadcast to the country, directly from a commercial flight with internet on board. This historic flight took off from Congonhas on 04/10/16 at 10:45 to Brasilia.
Full entertainment on board
Thinking of creating the most complete connectivity and entertainment platform among Brazilian airlines, GOL launched GOL Online. With it, customers can access movies, series and more for free via streaming, directly from their mobile devices - such as smartphones, tablets or notebooks. Exclusive and complete, the platform also allows access to Wi-Fi internet.
GOL Premium Lounge
To offer an ever better experience for customers, GOL inaugurates the domestic and international GOL Premium Lounge. GOL is the only Brazilian airline to offer modern and comfortable environments, with a wide range of products and services. Among the various conveniences offered are the work stations, the bar with several drink options and the buffet with a diversified menu. The lounges are available to passengers waiting for boarding at Galeão Airport in Rio de Janeiro and Guarulhos Airport in São Paulo.
Eco-leather seat
GOL offers the first aircraft with eco-leather seats in its operation. With a new look and more comfort for passengers, the new coatings were implemented throughout the fleet. In addition to being more resistant, the eco-leather seat reduces production, maintenance and fuel costs, as the aircraft becomes lighter, resulting in a reduction in CO2 emissions.