Attention
  •  For safety reasons, pets must be placed under the seat in front of the owner, exclusively in the window seat
  • Pets must stay inside the kennel in the boarding area, throughout the flight, when disembarking, and in the GOL Premium Lounge (if the pet enters this area with the owner)
  • The Dog & Cat na Cabine service is not available on flights to or from the United States and Europe
Terms and Conditions
To travel with your dog or cat in the cabin, it's important to know all the rules of the service:
Important information for bringing your pet in the passenger cabin.
Dogs and cats weighing up to 10 kg (with a carrier) are accepted, provided they are at least 6 months old and have a veterinary certificate with complete information about the animal: breed, name, age, origin, and pedigree (if applicable).
Permitted dimensions for the flexible pet carrier for onboard transport.
Permitted dimensions for the rigid pet carrier for onboard transport.
General recommendations regarding the transport crate
  • Fit under the seat in front, without needing to press. For safety reasons, seats in the first row or emergency exit are not allowed. The GOL pet carrier already comes in ideal dimensions and offers the comfort your pet needs to travel. Learn more;
  • Have internal dimensions consistent with the size of the animal, allowing it to fit comfortably and not causing harm to the animal;
  • Have small openings for air intake and circulation;
  • Have latches that prevent accidental opening, internally or externally;
  • Have an internal floor lined or provided with material that absorbs any need of your pet, preventing leaks during transport.
How to check in with your pet

Check-in for travel with your pet must be done exclusively at the GOL service counter. To ensure greater peace of mind, it is important that you arrive:

  • Two hours in advance for domestic flight check-in;
  • Three hours in advance for international flight check-in.

This timeframe is necessary so that you can pick up your Pet Pass at our service counters and present all the required documents according to your travel destination!