We are all responsible for the smooth running of interpersonal relationships, as well as for compliance with and monitoring of the Company's rules, norms, and procedures. It is our responsibility to contribute to building and monitoring an environment of integrity. GOL encourages all its employees and third parties to report their concerns, doubts, and suggestions to the Ethics Hotline and prohibits any form of retaliation for reports made in good faith. GOL encourages reports made in good faith, even if they are only suspicions or if the reporter lacks certainty. It is important that you feel safe, and therefore it is our duty to protect your anonymity by applying disciplinary measures in any case that may arise. The Ethics Hotline operates 24/7 through an independent and confidential third party.