Watch the tutorials below and find out how to register:

Videos in Portuguese

Videos in Spanish

English videos

Consult the FAQ if you have any questions.

What is Ariba?
Ariba is the world's electronic commerce network. The Ariba system combines cloud applications with the largest community commerce network to help companies discover and collaborate with global partners. Using the Ariba Network, companies of all sizes can connect with business partners anywhere, anytime, from any internet-enabled device to buy, sell, and manage their businesses more efficiently and effectively. Countless companies use Ariba to simplify transactions and maximize their results.
Why is GOL Linhas Aéreas asking its suppliers to negotiate electronically?
A GOL Linhas Aéreas deseja conduzir negociações de forma mais rápida, assegurando a conformidade e as melhores práticas. O sistema Ariba facilita as negociações, acelera a emissão de pedidos e registra todas as informações necessárias para a rastreabilidade de documentos e segurança da companhia.
What type of infrastructure and equipment do I need to access Ariba?

Internet access and a browser compatible with the minimum requirements of the Ariba platform:

Microsoft Internet Explorer 9, 10, and 11 (32-bit). Compatibility mode is not supported.

  • Apple Safari 4 – 9 (Apple Mac OS).
  • Microsoft Edge 25.
  • Google Chrome 51 – 53.
  • Mozilla Firefox 46 – 48.
What information do I need to provide when asked to complete the Supplier Profile Questionnaire?
Suppliers will have access to update all key information about their companies, such as company name, address, tax ID, contact details, and phone numbers. This information is essential for the security of the transaction.
What do I need to know to negotiate with GOL Linhas Aéreas through the Ariba platform?
It is important to review the information and supporting and reference materials provided by GOL Linhas Aéreas on the Suppliers Portal, in order to negotiate through Ariba.
Can I choose not to use Ariba and continue negotiating with GOL Linhas Aéreas?
GOL Linhas Aéreas is making every effort to ensure the success of this initiative, to help transform the retail network, focusing on efficiency, agility, and intelligence. Therefore, GOL Linhas Aéreas expects the support of its suppliers in this change management process.
What should I do if I have further questions?
You should contact the Ariba technical support team by email or phone, using the Help Center located in the upper right corner of the screen on the Ariba Portal homepage.

Information security policy for third parties

You can also access our Information Security Policy for Third Parties, which outlines the essential guidelines and practices to ensure the protection of GOL's information in its relationships with partners, suppliers, and service providers. Our commitment is to ensure the confidentiality, integrity, and availability of data, promoting secure and responsible joint operations.

 

Environmental policy

You can also access our Environmental Policy, which guides the establishment of GOL's environmental management strategies and programs, so that we can fly even higher and offer the best without harming the planet.

 

Processing and International Transfer of Personal Data

For the purposes of complying with data protection legislation, the company adopts the ANPD's Standard Contractual Clauses as the basis for the international transfer of personal data.