For trips where the first leg is operated by a GOL flight, check-in can be done through the digital channels (app or website www.voegol.com.br) 24 hours before the international flight, or at the GOL counter at the airport and kiosk/totem on the day of departure.

If Aeroméxico is operating the first leg of the trip, check-in can be done at the Aeroméxico counter and/or through the website: www.aeromexico.com.

Attention! To check-in through digital channels, you must:

• Be within the check-in time;
• The first leg must be operated by GOL, regardless of where the ticket was issued;
• For adult passengers only;
• The reservation cannot include special services;
• If you have baggage to check in, go to the GOL counter, even if you checked in in advance;
• If the first leg of your trip is not operated by GOL, check-in must be done directly with the flight's operating partner.

Remember that you must have valid documentation* for your trip, such as a valid passport, visas, and vaccinations, if applicable.

You can earn miles through the Smiles Program. Simply provide your Smiles number at check-in.

*Documentation (including visas and vaccinations) is the passenger's responsibility. We recommend checking with the embassies of your destination countries in advance to avoid any issues.

Note: Your boarding pass must include all flight segments. You also only need to check your baggage once, and we will transfer it between flights. However, it is important to check the customs procedures of each destination country and remember that baggage policies may differ between airlines.

If you prefer to choose your seat
Seat selection on GOL flights must be made via the website, app, and/or call center, and/or at the airport on the day of departure.
GOL: www.voegol.com.br/atendimento/telefones.
Seat reservations for Aeroméxico flights must be made via the Aeroméxico website https://www.aeromexico.com and/or the Call Center, and/or at the airport on the day of departure.

Note: On flights operated by GOL, your seat will be automatically assigned 60 hours before the flight, and you can view it by accessing your reservation. However, if you prefer to choose your seat, you can purchase or change it for an additional cost.