If you are traveling with children under 16 years of age, it is recommended that they be on the same reservation as the responsible adult, as this will allow us to identify this condition in advance and allocate passengers to adjacent seats, regardless of whether pre-selected seats have been purchased.
Additionally, you can select your seats at any time, according to the applicable fare, or you can find free seats and proceed with your selection within the check-in window (48 hours before the flight).
We recommend that you check in through the available service channels and select your seats in advance. If this is not possible, please contact us through our Customer Service Center (0300 115 2121) or visit our staff at the airport before the check-in deadline (1 hour before flight departure).
If the child is accompanied by a person over 18 years of age with no family relationship, authorization from the parent or guardian is required, along with one of the following items:
- Original photo identification valid throughout the national territory (Example: RG or passport);
- Valid passport that expressly authorizes the minor to travel unaccompanied.
- The guardian may also present the Electronic Travel Authorization for children and adolescents. Check more details at www.e-notariado.org.br.
Written Authorization
In addition to a valid identification document, in cases where a child or adolescent under 16 years of age travels with an adult with no family relationship, it is necessary to bring:
- Written authorization from the father, mother, or guardian, with signature notarized. It is worth noting that the judicial authority may, at the request of the parents or guardian, grant authorization valid for two years;
Documents required from the responsible adult (over 18 years of age):
- Original photo ID valid throughout the national territory (Example: National Identity Card or passport).
- The National Civil Aviation Agency (ANAC) provides a standard form for parents or guardians to authorize the boarding of minors under 16 years of age accompanied by people who are not related up to the 3rd degree of kinship.
- GOL does not transport children from 0 to 8 years of age unaccompanied by a responsible adult over 18 years of age.
- Infants up to 2 years of age can board domestic flights without paying for the airfare. On international flights, they pay 10% of the adult fare. On both domestic and international flights, the baby must travel on the lap of a responsible adult over 18 years of age.
- Only one lap baby is allowed per customer. In the case of twins, two paying adults are required.
- For more information, visit the website of the National Civil Aviation Agency (ANAC).
Written Authorization
Minors under 16 years of age may only travel unaccompanied by their parents (or legal guardians) with:
- Court authorization or authorization from the other parent with notarized signature (in the latter case, in two original copies).
What documents are permitted to identify the minor?
- Original and valid passport;
- Identity card (RG), only for travel to Mercosur countries.
- Documents of the responsible adult over 18 years of age with no family relationship.
- Valid passport or, exclusively for travel to Mercosur countries, original Identity Card (RG).
GOL destinations requiring a visa:
- United States;
- Panama (except for stays of less than 180 days for tourism);
- Dominican Republic (except for Brazilians, who can obtain a Tourist Card upon arrival for stays of less than 30 days);
- Suriname (except for stays of less than 3 months. In this case, a fee of $100 is charged).
Before purchasing your ticket, it is important to consult the consulate of your destination country to inquire about visa requirements, as the rules vary from country to country. All destinations require a passport valid for at least 6 months from the date of return.
- Attention! For trips to or from the Mexican city of Cancún, travelers of all ages must present the country's Immigration Form. The document must be printed in duplicate: the first copy will remain at the immigration entrance and the second must be handed in upon return. If the traveler does not present it, they will have to request a second copy, paying for it. Access the Cancún immigration form and fill it out.
- You can find more information about entry into international destinations by clicking here.
- GOL does not transport children from 0 to 8 years old unaccompanied by a responsible adult over 18 years of age.
- Infants up to 2 years old can board domestic flights without paying for the airfare. On international flights, they pay 10% of the adult fare. On both domestic and international flights, the baby must travel on the lap of a responsible adult over 18 years of age.
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- Only one lap infant is allowed per customer. In the case of twins, two paying adults are required.
- For more information, visit the website of the National Civil Aviation Agency (ANAC).
GOL offers a special child seat that can be used on board its aircraft for an additional fee. It accommodates a child up to 2 years old and must be requested 7 days prior to a domestic or international flight.
For safety reasons, the installation of the child seat must follow certain rules, such as not obstructing passenger circulation or emergency exits. In this case, the price of a new seat will be charged.
If you wish, you can bring your own child seat. Simply contact GOL and request authorization for its transport, sending the child seat manual to medif@voegol.com.br (PDF file), along with the brand and model of the restraint equipment and your flight locator code, as we need to assess whether it can be installed on our aircraft.
To purchase this service and resolve other questions, call 0300 115 2121 (from Brazil) or +55 (11) 5504-4410 (from abroad).