Contacts and Online Support

Office hours: Monday to Saturday from 08:00 to 22:00 (Brasília time).

Argentina

Sales

0810 266 3131

Customer Service Center

0810 266 3232
To submit a complaint, inquiry, or suggestion to ANAC | click here.

Bolivia

Sales / Customer Service Center

0800 12 2201

Colombia

Sales / Customer Service Center

01 800 519 0202

Costa Rica

Sales / Customer Service Center

0800 012 2238

Paraguai

Sales / Customer Service Center

0098 001 10576

Dominican Republic

Sales / Customer Service Center

1 888 751 9004

Uruguai

Sales / Customer Service Center

1 888 751 9004

Venezuela

Sales / Customer Service Center

0800 339 6396

EUA/CANADA

Sales / Customer Service Center

1 855 862 9190

Other countries

24-hour Portuguese service.
Assistance in English and Spanish: Monday to Saturday from 08:00 a.m. to 10:00 p.m. (GMT -3).
International call charges.
+55 11 3913 2027

Other service channels

Chat Service

Monday to Saturday, 8:00 AM to 10:00 PM, and Sunday, 8:00 AM to 6:00 PM (Brasília time)
To start a chat, click the GAL icon located at the bottom of the page.