Smiles customers may also pay baggage fees to bring additional bags.
If you bought your ticket using Smiles miles and need to take more baggage on your flight, you'll need to pay the baggage fee in advance on the Smiles website. Payment can be made using miles or money.
If you prefer, you can also pay the baggage fee when you check in using GOL's self-service channels (website, app, or kiosk).
Please note: To ensure your 50% discount, use one of the channels listed above to pay your baggage fee. Customers who pay their baggage fee at the airport's check-in counter will pay full price.
Go to the Smiles website
Also: Smiles Platinum cardholders are entitled to an additional benefit of 20 kg (44 lbs) of excess baggage. Please note: This benefit cannot be used to pay baggage fees, in other words, the customer must have at least one checked bag (free or paid) that weighs more than the limit in order to be eligible for the free benefit of 20 kg (44 lbs) of excess baggage.
The checked baggage benefits pertaining to your fare type and your Smiles category are not cumulative. But don't worry. You will always receive the benefit that gives you the most.
Example: as an example, if you purchased a Plan Ahead fare and are a Smiles Silver customer, your first checked bag is free of charge. If you would like to check more bags, you will be charged a R$50 fee for the second bag, if the fee is paid in advance.