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GOL and Wamos Air
GOL and Wamos Air Partnership
In order to maintain flights on strategic routes, GOL operates in partnership with Wamos Air, an airline that is also part of the Abra Group. Even on flights operated by our partner's aircraft, you will have a GOL experience: ticket purchases, check-in, boarding, and customer service follow the standards and rules you already know.
Our partnership within the Abra Group guarantees quality and excellence throughout your journey.
Your experience remains the same
Check-in and boarding
In-flight service
Comfort
Service
Explore Wamos Air aircraft
Discover the seats and interior space of Wamos Air aircraft operating in partnership
with GOL. Comfort guaranteed in all classes.
How do I know if the flight will be operated by a Wamos Air aircraft?
Questions and Answers about Wamos Air flights
Wamos Air is a Spanish airline offering charter flights that, like GOL, is part of the Abra Group. We operate in partnership to maintain flights on strategic routes, ensuring the same standards of quality and excellence you already know.
No, the entire process of assisting travelers until boarding will be carried out by the GOL team. In other words, you will continue to check in, check your baggage, and board as usual at the GOL counters and gates.
You should check your baggage at the GOL counters as usual. Even on flights operated by Wamos Air aircraft, the entire check-in and baggage check process is carried out through GOL channels.
Yes. Flights taken on Wamos Air aircraft follow the same standards of service, comfort, and customer care as GOL. You will have the same onboard experience you are familiar with on our flights.
Please contact GOL through our usual service channels: website, app, Customer Service, or social media. Our team is ready to assist you before, during, and after your flight.
Yes. You can request special services such as gluten-free meals, assistance for reduced mobility, and other assistance through the same channels as GOL, respecting the usual advance notice deadlines.
Yes. Smiles miles accrual works normally, following the same rules as GOL flights, since you are flying with a GOL ticket.
Yes. The number and weight limit for carry-on and checked baggage follow exactly the same rules as your GOL fare, with no changes.
Yes. Changes, cancellations, and rebookings must be made through GOL channels, following the rules of your contracted fare.
GOL is the company responsible for handling delays, cancellations, or any necessary assistance. Please contact our customer service channels.
No. GOL's pet transport rules apply, and pets are currently not allowed on flights to or from the US or Europe.
Yes. All flights operated by GOL on Wamos Air aircraft have two GOL flight attendants on board to ensure our service experience, from boarding to landing.
Yes. Access to the GOL Smiles Lounge, both international and domestic, follows the same rules as GOL. If you are entitled to the benefit, you can use it normally before boarding.
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