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Voe Junto (unaccompanied minor)
"Voe Junto" Escort Service: peace of mind for you and your loved ones!
How much it costs?
|
More than 48 hours before departure | Less than 48 hours before departure |
|---|---|---|
| Domestic |
R$ 250 or USD 50
Per segment and per passenger
|
R$ 300 or USD 60
Per segment and per passenger
|
| South America |
R$ 650 or USD 130
Per segment and per passenger
|
R$ 700 or USD 140
Per segment and per passenger
|
| Other international destinations |
R$ 750 or USD 150
Per segment and per passenger
|
R$ 800 or USD 160
Per segment and per passenger
|
- Dollar prices will be converted to the purchase currency based on the exchange rate on that day.
- Important: Dollar prices will apply at points of sale outside Brazil.
- Service value subject to local taxes application.
Check out the step-by-step guide
Get to know some rules and features:
Age
Hiring the accompaniment service is mandatory for children and teenagers aged 8 years to uncompleted 16 years old. GOL does not transport unaccompanied minors who are under 8 years of age.
Follow-up
The assistance guarantees that Customers with the service will be accompanied at all stages of the trip, including in cases of flight delay. It is under constant supervision by the airport and crew team, but monitoring is not exclusive. When boarding, he is welcomed and taken to the aircraft. On the plane, it is accommodated and is the responsibility of the cabin chief. Arriving at the destination, a member of GOL's Airports team accompanies our Client to a person in charge at the arrival airport.
What you must know:
- The service is available only on flights operated exclusively by GOL.
- GOL does not offer the Voe Junto Companion Service on flights operated by partner airlines.
- The service is not available for purchase on flights with connections or stopovers.
- For flights with origin or destination in Aruba, it is necessary to previously check the documentation required for unaccompanied minors, in accordance with the requirements established by the Consulate of Aruba.
- For flights with origin or destination in Costa Rica, it is necessary to verify the documentation required for unaccompanied minors. More details are available on the website of the General Directorate of Migration and Foreign Affairs.
How can I request this service?
You haven’t purchased the ticket yet?
Include the Travel Companion service as you’re purchasing your ticket, and offer your loved one an even more peaceful trip.
You’ve already purchased your ticket?
If the ticket for the person who is traveling alone has already been purchased, you can still get the Travel Companion service under “My Reservations” and monitor every stage of the trip.
Terms and conditions
Want to learn more or have any questions?
Read the rules carefully and understand everything you need to know about Voe Junto
- The "Voe Junto" (Fly Together) escort service is available to customers who have purchased it. Purchase is mandatory for customers aged 8 to 15 (inclusive).
- This service does not replace the need for an escort for passengers who require one due to legal or medical requirements.
- Purchasing "Voe Junto" does not exempt the passenger from presenting the documents required by the airline for boarding authorization. For more details, please consult the "Information for traveling with infants and minors" page.
- GOL staff members are responsible for escorting the passenger to the aircraft; during the flight, the passenger remains under the care of the cabin manager. Upon arrival, a member of the GOL airport team meets and escorts the passenger to the authorized guardian; please note that the escort is not a dedicated or exclusive staff member. Additionally, the child or adolescent's guardian must remain at the airport until the flight's departure is confirmed.
- In the event of operational issues—such as flight cancellations or delays—that may impact the customer's journey, GOL will contact the guardian designated at the time of purchase to determine the best travel arrangements. If a flight change is required, our team will provide full support and assist the passenger until the journey is completed.
- The service is not available for flights involving connections or stopovers.
- Refunds for this product are permitted exclusively for customers with Flex, Premium Economy, and INSIGNIA Business Flex fares, provided the request is made via the call center prior to boarding. Refunds are not available for Basic, Light, Classic, or INSIGNIA Business Classic fares.
- Refunds requested after the flight (in the event of a no-show) are not permitted, regardless of the fare type.