Accessibility | GOL Linhas Aéreas

Accessibility | GOL Linhas Aéreas

People with visual impairment, low vision, color blindness, and reduced mobility can access the site in an accessible way. Understand how it works!

GOAL for everyone

GOL, always concerned with the need to bring its services to a greater number of people, changed its website. Aware of technological innovations and major global trends, it is bringing a site with accessibility features, following the recommendations of the WCAG (Web Content Accessibility Guidelines), of the W3C (World Wide Web Consortium), the main organization for standardization of the World Wide Web, which develops technical specifications and guidelines for the market.

As a result, people with visual impairment, low vision, color blindness and reduced mobility can navigate our site through features that have been implemented to guarantee this access, such as high contrast, shortcut keys and keyboard navigation.

If necessary, you can use your browser's native zoom, pressing the Ctrl and + keys to enlarge the entire site and Ctrl and - to decrease. To return to the default, press Ctrl and 0.

This site is better accessible when accessed in the most up-to-date versions of your web browser. Always use the most recent version of your software.

General shortcuts

Browser shortcut keys

Internet Explorer and Google Chrome:

  • Alt + 1 — go to the content
  • Alt + 2 — go to the menu
  • Alt + 3 — go to the footer

Firefox:

  • Alt + Shift + number

Opera:

  • Shift + Escape + number

Safari and OmniWeb:

  • Ctrl + number

Tab navigation

Use the Tab key to navigate through elements that receive user action on the site, such as links, buttons, form fields, and others in the order in which they appear on the page, and Shift + Tab to return. Use the directional arrows to access the textual information

.

Suggested programs available for people with disabilities

  • Nitrous Voice Flux: control the computer by voice — free
  • DOSVOX: system for the visually impaired (Windows or Linux)
  • NVDA: free software screen reader - multiple languages (Windows)
  • YeoSoft Text: screen reader — English and Portuguese
  • Jaws for Windows: screen reader - multiple languages
  • Virtual Vision: screen reader — Brazilian Portuguese

Note: Read the screen reader manual about the best way to navigate web pages.

Telephone numbers for the hearing impaired

SAC from GOL and Smiles

Toll-free call. 24-hour service.

0800 709 0466