Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.
Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.
A special class with extra comfort and exclusive benefits for your international flights.
See the fare rules to reschedule to an earlier flight with peace of mind.
An exclusive lounge where you can work or relax prior to boarding.
A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.
You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.
For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.
Control your trip from the palm of your hand, and give more life to your time.
With our on-board entertainment and Wi-Fi you’ll see how time flies by.
Hold a reservation for 48 hours and take your time deciding about your trip.
Take your pet with you to enjoy an amazing destination.
Would you like to track a flight in real time? Search by flight number of segment.
Stay up to date with all rules for checked baggage and hand luggage.
See the options available for checking in, with step by step instructions.
Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
A complete guide with all the benefits of flying with our partner airlines.
All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Would you like to visit a new city before arriving at your final destination?
See all the content GOL has prepared to give you more peace of mind on your travels.
All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Talk to GOL and ask questions about purchases, flight changes and much more.
Encontre a loja ou quiosque GOL mais próximo de você.
Check out the answers to questions about purchase, baggage, boarding and more.
With the GOL Online platform, your time flies by! Watch movies, series, live TV and many other contents during your trip. You can also count on the free messaging bundle and other data bundle options that increase browsing possibilities. All this, on your mobile device, on the palm of your hand!
Most of our aircraft are equipped to support and charge your device onboard.
Please note: We recommend that you take your headphones with you on the flight and use them with your device to ensure a better experience for all travelers on board.
On the GOL Online platform, your time flies by. Access to text, watch movies, series, live TV and other content for free, in addition to connecting to the internet with the data bundle that best suits your flight. Learn more about the service and enjoy.
You have free access to the text bundle.
Browse the following apps:
• Facebook Messenger
This package can only be used through smartphone and only allows the exchange of text messages, it is not possible to send or receive audios, photos and videos.
Indicate to basic browsing, such as:
• News sites;
• Shopping websites;
We offer two versions of the Light package:
1h Light Bundle: BRL 25.00
Light Flight Bundle: BRL 40.00
Stay fully connected throughout your flight! With the Max Bundle, you access:
• Streaming apps (like Netflix and Spotify)
• Social networks (such as Facebook, Instagram and Tiktok);
• Sites in general.
This is the best option for those who want to upload videos to social networks or work during the flight. For the comfort of all passengers, voice and video calls are not supported.
Bundle 1h Max: BRL 45.00
Max Flight Bundle: BRL 58.00
To ensure the best experience for all passengers, voice and video calls are not supported through apps such as FaceTime, Skype, WhatsApp and others.
Sweet Carol is the largest producer of ASMR (Autonomous Sensory Meridian Response) in Brazil. Their content promotes a pleasant and peaceful sensation for you to relax during your trip. Check out this exclusive selection on GOL Online!
Turma do Giby e Gaby
On your next trip, have fun with Turma do Giby e Gaby in episodes full of songs to learn by singing! It’s a free content available on GOL Online.
ZooMoo Kids is a leading national production channel for children's programming (from 0 to 8 years old), which stands out for promoting inclusion and combining entertainment and learning, providing a unique experience!
GOL and Destinos Imperdíveis have teamed up to bring you valuable travel tips. Go to GOL Online and check out this exclusive selection.
“O Show da Luna”
O Show da Luna is available for free on GOL Online. Embark on this adventure and have fun with Luna, Júpiter and Cláudio.
You can enjoy your favorite music during the flight for free. Go to GOL Online and discover the playlists we prepared for you in partnership with Deck. Use your headphones for the comfort of all passengers.
The programming you know and love!
Watch soap operas, movies, newspapers, reality shows, sports, and much, much more.
Catch up on real time news from Brazil and around the world.
Enjoy the channel's humor and fill your flight with music programs.
Commitment, gastronomy, fashion and much more in TV shows such as Saia Justa, Tempero de Família and que história é essa, Porchat?
Keep the little ones entertained while flying!
Extreme sports that will make you feel like you're on vacation even before you land!
Here at GOL, you stay tuned with all information about GOL Online connectivity service.
As of July 1, 2022, all customers are entitled to the message package, free of charge. All you have to do is access the GOL Online portal from inside the aircraft and follow the instructions for releasing the package, and then just take the opportunity to catch up during the flights.
Currently, 129 aircraft have a socket and/or USB in the seats.
In case of any eventuality when using the bundle (instability in the connection, double payment, among others):
If you are on one of our aircraft: Access the “Help” center via the GOL Online portal and send a message via Chat. The attendants will help you to solve the problem.
• Chat online with support: https://carept.inflightinternet.com
Customer service in Portuguese: firstname.lastname@example.org
Support in English and French: email@example.com
Support in Spanish: firstname.lastname@example.org
• Telephone number: 0800-099-9111 (BR) and +1-517-919-2892 (International)
Simultaneous use is not allowed, however, it is possible to migrate from one device to another. It is not possible to use it in different segments if the passenger is connecting, in these cases, it is necessary to purchase a package per flight.
Do not. The GOL Online portal will work in your usual internet browser, and it is not necessary to download an application to use it.
On board our aircraft. It is not possible to purchase pre-flight packages currently. Payment can be made using Mastercard, Visa, American Express and Elo credit cards. Cash payment is not accepted.
In these cases, you will be refunded 20% of the subscription fee. Contact Intelsat through the channels below, describing the situation, so that the refund can be processed.
Customers who have already contracted the GOL Online monthly package may request cancellation at any time through Intelsat's support channels:
*Notice: GOL Online monthly package is no longer available for new hires. Once cancelled, it will not be possible to subscribe to the service again.
Yes. To view the home page, you must disable private browsing mode.
To deliver this solution, GOL has partnered with Intelsat, the leader in this segment for the global airline market. Latest generation technology is used in the company's aircraft, with a 2Ku model antenna, which offers greater coverage throughout Latin America and better connection performance.