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  • GOL Services

  • GOL+ Conforto Seat

    Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.


  • Onboard Service

    Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.


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    A special class with extra comfort and exclusive benefits for your international flights.


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    See the fare rules to reschedule to an earlier flight with peace of mind.


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    An exclusive lounge where you can work or relax prior to boarding.


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    A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.


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    You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.


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    For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.


  • GOL App

    Control your trip from the palm of your hand, and give more life to your time.


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    With our on-board entertainment and Wi-Fi you’ll see how time flies by.


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    Hold a reservation for 48 hours and take your time deciding about your trip.


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    See the options available for checking in, with step by step instructions.


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    Check the documents you need and enjoy your trip with peace of mind.


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    Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.


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    Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.


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    A complete guide with all the benefits of flying with our partner airlines.


  • Smiles loyalty program

    All you need to know about accruing and redeeming miles, as well as getting category upgrades.


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    See all the content GOL has prepared to give you more peace of mind on your travels.


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Buy Ticket
Check-in
GOL Services
GOL+ Conforto Seat Fly with more space, exclusive baggage compartment, priority boarding and much more
In-Flight Service A selection of snacks, meals, and drinks based on the route and flight duration.
Premium Economy A special class with extra comfort and exclusive benefits for your international flights.
Anticipate Flight Learn about the rules and fares to reschedule to an earlier flight with peace of mind.
GOL Premium Lounge An exclusive lounge where you can work or relax prior to boarding.
GOL Express Baggage You can weigh, label, and check your baggage yourself by using the GOL kiosk at the airport.
Voe Junto For your peace of mind, follow the trip of your loved ones by your phone while they travel.
GOL App Control your trip from the palm of your hand, and give more life to your time.
GOL Online Onboard entertainment and connectivity to make your time fly.
Guaranteed Fare Hold a reservation for 48 hours and take your time deciding about your trip.
Travelling with Pets Your pet can enjoy an incredible destination with you.
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Information
Flight status Would you like to track a flight in real time? Search by flight number of segment.
Baggage Stay up to date with all rules for checked baggage and hand luggage.
How to check in See the options available for checking in, with step by step instructions.
Documents for air travel Check the required documents and have an even more comfortable trip.
Fares GOL has many fares. Learn about the benefits and choose the best one for you.
Change flight Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Payment methods Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
Partner airlines A complete guide with all the benefits of flying with our partner airlines.
Smiles loyalty program All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Stopover Would you like to visit a new city before arriving at your final destination?
International travel Check all the rules and documents you need for international travel.
Travel health tips See all the content GOL has prepared to give you more peace of mind on your travels.
Special assistance All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Customer Service
Contacts and Online Support
GOL Stores and Kiosks
FAQ
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Payment methods

Credit cards

GOL’s cards

Lottery Houses and Caixa Agencies

Paypal

Bank transfer

UATP

Instant payment

Credit cards

Logotipo de cartões de credito

GOL accepts all major credit card brands and your tickets can be paid in installments. 

Customers may purchase tickets in up to five installments without interest (minimum installment of R$30) or between six and 12 installments with interest of 1.99% per month (minimum installment of R$30), on Visa, MasterCard, American Express, Diners, Elo, Hipercard, JCB and Discover cards.


Pay with two cards

If you prefer, you can split the total value of your purchase on two credit cards. The benefit is costless and offer intallments options for each card. This payment method is valid only for purchases above R$ 100,00. 

 

Payment with two credit cards is another option on GOL’s website for you to purchase tickets.  
Enjoy the novelty and pay for your travels with more convenience! Advantages of paying with two cards: 

  • Icone cartão favorito

    Installment and division of the value

    Example: if your purchase was R$500,00, you can pay R$300,00 on one card and R$200,00 on the other, You can even pay the value of each card in installments.* 

  • Icone check

    Flexibility

    You don't need to wait for the invoice to be closed or the limit to be released to take advantage of the offers and guarantee the trip. 

  • Icone calendário

    Payment dates

    Plan payment for your trip according to the due date of your invoice, using different cards. 

*Check the conditions below. 

Learn how to purchase with two cards 

  • 1

    In the purchase flow on GOL's website, choose the "pay with two cards" option.

  • 2

    Enter the details of the first credit card and determine the amount to be paid.

  • 3

    Enter the details of the second card to pay the remaining amount.

  • 4

    Confirmation of payment for tickets is made immediately.

Check the brands accepted when purchasing with two cards

bandeiras dois cartões


Register your Digital Wallet

To guarantee even more practicality when purchasing your tickets, it is just to register the Digital Wallet. With this functionality of our website, you save the information of your credit card and do not need to insert it again every time you purchase a ticket.  


The Digital Wallet is a simple option, practical and a safe way to purchase GOL’s tickets. 
Learn how it works: 

 

  • Icone cartão de terceiros

    More practicality for you.

    Register up to five cards at once, which can be cards in your or third parties’ name.  

  • Icone cartão favorito

    Inform a favourite card

    You can register a card as favourite in order for it to appear as first option when purchasing a ticket. 

  • Icone cartão

    Edit, add and delete cards

    Whenever is necessary, you can update the information of your Digital Wallet easily and practically. 

Learn how to register your Digital Wallet

  • 1

    When purchasing a ticket, just check the "Save this card for future purchases" field in the payment flow. 

  • 2

    If you have already purchased your GOL ticket or want to edit your Digital Wallet, simply access the "My reservations" area. 

  • 3

    In this area, you can add, delete or edit the registered cards. 

Check the brands accepted in the Digital Wallet 

Visa, mastercard, american express, diner club, elo, hipercad, smiles e cartões GOL, JBC


GOL’s cards

With GOL’s cards, you have up to three options of payment methods, each one of them according to the type of customer. 

 

Smiles Credit Card 

Logotipo Smiles

For every US$1 spent (or the equivalent in reais), you accumulate up to two Smiles miles to exchange for tickets on GOL and airline partners in the program, such as Delta Air Lines, Air France, KLM and Qatar. 

Learn more
 

GOL Business Card 

Icone cartões GOL

Exclusive of micro, small and medium size companies, the card transforms you expenses on credits for tickets purchasing. You can still pay up to six installments. Request you GOL Business card on any Banco do Brasil agency or call 0800 979 0909. 

 

GOL Voe fácil

Icone VoeFácil

Pay for your tickets in up to 24 installments, without the need to use the credit card limit. Voe Fácil is accepted on the website and also by travel agencies. 

 

Icone atenção

 Notice: Payment with Voe Fácil is not available for undetermined time.

 


Lottery Houses and Caixa Agencies

Logotipo Caixa

A new way of purchasing your tickets, easier and more practical! Now, you can make the payment at a Lottery House or a Caixa agency. 


See how easy it is

Payment must be made within 24 hours after the code is generated, and if the purchase amount exceeds R$ 2.000,00; payment can only be made at a Caixa bank agency. 

  • 1

    In the purchase flow, within GOL's website, choose the method of payment via Lottery House. 

     

  • 2

    Enter your data (CPF, e-mail or telephone number) on the SafetyPay website. 

  • 3

    In order to make the payment, take the generated code to a Lottery house or Caixa agency within 24 hours. 

  • 4

    After the payment, a purchase confirmation will be sent to you. 

     

Enjoy this facility and make your reservation. 

Purchase your Ticket


Paypal

Logotipo paypal

The world leader in online payments, PayPal has more than 110 million customers. With it, you can buy your airline tickets in just a few clicks, without the need to type or share your credit card numbers. 

Learn more


Bank transfer

Logotipo Safety-pay

Pay for your tickets via bank transfer. You Only need to have a bank account at one of the following banks for private individuals: 

itau, bradesco, banrisul, santander e banco do brasil

For legal entities, the same banks are valid 

The service is only available for purchases where flights are scheduled to depart at least 4 days after the ticket reservation date. In addition, the transfer must be completed within 6 hours and, if not made within this period, the purchase will be canceled and the amount refunded within 72 hours. 


Check the step-by-step to use it:

  • 1

    During the purchase process on GOL’s website, choose the “bank transfer” payment method. 

     

  • 2

    Select the bank, enter the solicitated data and receives the instructions of payment on the screen. 

  • 3

    Access your bank’s Internet Banking and make bank transfer according to the instructions received.   

  • 4

    Ready! Payment confirmation will be made immediately by SafetyPay to GOL, who will confirm the purchase.* 

After completing the transfer, a confirmation email will be sent informing that the customer will be able to follow the status of the purchase on voegol.com.br, in the area: "My Reservations". 

Logotipo alerta

 Notice: it is not possible to purchase GOL services via bank transfer after purchasing the ticket. 


UATP

Logotipo UATP

The Universal Air Travel Plan (UATP) is a form of payment for corporate travel used by airlines around the world. With free registration, it represents a low-cost alternative for corporate customers and for the airlines themselves. 


Instant payment

Pay directly from your account with Spin Pay partners in a simple, fast and secure way. For payment authentication, you will need to have the App at hand. The deadline for payment is within 10 minutes. 

Partner accounts: PicPay, ATAR Pay and Mercado Pago.

Download the partner’s app available on your Smartphone store (Android and IOS). 


Check the step-by-step:

  • 1 Choose the available partner and keep your phone at hand, make sure that the App is installed in the device to carry on. 

  • 2 The user’s authentication will be made through the partner’s App installed in your phone, according to the chosen option (QRcode, CPF or telephone). 

  • 3 Ready! After confirmation from the financial institution, a confirmation will be sent to the holder's App. 

*After finalizing the payment, a confirmation email will be sent and you will be able to follow the status of the purchase on our website, in the "My reservations" area. 

Notice: it is not possible to purchase GOL services through “Instant Payment” after purchasing the ticket.

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GOL Linhas Aéreas S.A - Praça Senador Salgado Filho, s/nº, Aeroporto Santos Dumont, térreo, área pública, entre os eixos 46-48/OP, Sala de Gerência Back Office, Rio de Janeiro/RJ | CEP: 20021-340 | CNPJ/MF: 07.575.651/0001-59
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