Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.
Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.
A special class with extra comfort and exclusive benefits for your international flights.
See the fare rules to reschedule to an earlier flight with peace of mind.
An exclusive lounge where you can work or relax prior to boarding.
A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.
You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.
For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.
Control your trip from the palm of your hand, and give more life to your time.
With our on-board entertainment and Wi-Fi you’ll see how time flies by.
Hold a reservation for 48 hours and take your time deciding about your trip.
Take your pet with you to enjoy an amazing destination.
Would you like to track a flight in real time? Search by flight number of segment.
Stay up to date with all rules for checked baggage and hand luggage.
See the options available for checking in, with step by step instructions.
Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
A complete guide with all the benefits of flying with our partner airlines.
All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Would you like to visit a new city before arriving at your final destination?
See all the content GOL has prepared to give you more peace of mind on your travels.
All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Talk to GOL and ask questions about purchases, flight changes and much more.
Encontre a loja ou quiosque GOL mais próximo de você.
Check out the answers to questions about purchase, baggage, boarding and more.
Most of our passengers get tickets and get information on GOL flight through our site. Concerned about the risks that its customers are subject to access the Internet, GOL has developed this new area, with guidelines for their clients to defend themselves from fraud.
Please read the following guidelines and find out how simple it is to protect yourself when surfing the internet. The information and guidelines presented here are safety tips that aim to reduce the number of the most common scams. But still, we know that new types of fraud often are created and therefore are not provided.
If you suspect a fraud attempt, please contact the Call Center GOL by phone: 0300 115 2121 and 0800 704 04 65.
Information security is a constant concern for the month to ensure the reliability of ticket purchases made on your site. The company works to develop policies and safety standards, investing in technology and bringing best practices and usage tips for users of its services on the Internet. The system of purchasing tickets online are audited to ensure the safety of your data, since the communication between the browser and the page system, by storing the data securely.
The information transmitted between the client and the company of GOL are the modern process of SSL (Secure Socket Layer) and can not be read or deciphered by others. The data confidential customer registration, as personal information or credit card information, are stored safely. Only the client can view or change your registration details.
Policy of sending e-mails GOL
GOL operates a strict policy of sending emails to your customers, following international standards of security and privacy. No email is sent to customers not registered with the site and any email of this type should be disregarded because it is false.
In addition, the GOL:
Fake emails use as bait, sweepstakes, travel with all expenses paid, deals to purchase tickets and request confirmation of ticket purchase. The goal is to make the user clicks a link in the body of the e-mail to participate in promoting false or cancel your ticket. These fake emails are coming from different places, and unfortunately, it is impossible to avoid sending. The most important thing is that you do not open emails or click on such links and attachments.