
The prices mentioned below are valid only for flights operated exclusively by GOL, and prices in US dollars will be converted to the purchase currency according to the exchange rate of the day.
- Connecting flights can only be changed in advance at the origin, before the boarding time of the first leg of the flight, provided they are operated by GOL.
- The itinerary cannot be changed. For example, changing the Salvador (SSA) – Congonhas (CGH) flight to Salvador (SSA) – Guarulhos (GRU). That is, to use the flight change service, it is necessary to maintain the origin and destination of your trip. However, we have a flight rescheduling service that allows you to change the itinerary and can be requested through our website in the "Reschedule flight" section. The change request must comply with the fare rules and will be subject to availability.
- Limited to 1 (one) change per booking code according to the purchased fare (see more in the table above). If the customer requests a second or more changes for the same reservation, fees and fare differences will be charged, if applicable.
- In cases where the customer has to pay for the change, the amount must be paid during the check-in process.
- The change will only be confirmed after payment of the fee.
Reservations with flights operated by our partner airlines are not eligible for advance changes.
For these cases, if you need to reschedule your flight, please check the rules and conditions.
| Light | Classic | Flex | |
|---|---|---|---|
|
GOL Customers
|
R$ 120,00 Allowed at any time on the day of the flight. |
R$ 120,00 Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
|
Smiles Customers
|
R$ 120,00 Allowed at any time on the day of the flight. |
R$ 120,00 Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
|
Silver Category
|
R$ 120,00 Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
Free |
|
Gold Category
|
Free Allowed at any time on the day of the flight. |
Free |
Free |
|
Diamond Category
|
Free Allowed at any time on the day of the flight. |
Free |
Free |
| Basic | Light | Classic | Flex | Premium Economy | |
|---|---|---|---|---|---|
|
GOL Customers
|
Not allowed
|
US$ 25,00 Allowed at any time on the day of the flight. |
US$ 25,00 Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
|
Smiles Customers
|
Not allowed
|
US$ 25,00 Allowed at any time on the day of the flight. |
US$ 25,00 Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
|
Silver Category
|
Not allowed
|
Free Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
|
Gold Category
|
Not allowed
|
Free Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
|
Diamond Category
|
Not allowed
|
Free Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
Free Allowed at any time on the day of the flight. |
Entre na sua reserva ou escolha “Encontrar Viagem” na página inicial.
Read carefully and, if necessary, make the payment of the fee.
Don't forget to check in for your new flight.
- This process can preferably be done via the GOL website or app. It is also possible to request the flight change through the Customer Relationship Center. In this case, a convenience fee will be charged.
- Smiles Diamond category customers and companions on the same reservation/booking code have the special advantage of changing their flight to any time on the day of travel, provided that the change occurs at least 1 hour before the original flight time. Simply provide your Smiles number when making the change.
- It is not permitted to change reservations for codeshare/interline flights, which are flights operated by partner airlines.
- Customers flying on the Basic fare cannot change their flight. Therefore, pay attention when choosing your fare.
- Flight changes are subject to seat and flight availability.

