Medical Certificate (MEDIF)
Essential information for those who need special assistance

For passengers who require special assistance, whether temporary or permanent, we offer all the necessary support for your trip. In these cases, it is necessary to fill out the Medical Information Form (MEDIF), detailing all the information provided by the doctor.

Attention: the old version of the MEDIF form (5-page template) will be accepted until August 10, 2026.

MEDIF medical certificate
For passengers who require medical attention or special equipment during the flight, it is necessary to complete the MEDIF form, which must be completed by the passenger's doctor and sent to GOL between 15 days and 72 hours before boarding. After careful analysis of the form, our team issues an opinion that certifies the passenger's suitability or not to travel by air. If there are any doubts regarding the completion of the MEDIF, or the need for additional exams, they may be requested free of charge from GOL.
Check when it is necessary to complete the MEDIF form
  • Recent surgeries;
  • When the passenger develops any unusual behavior or physical condition, which may have an adverse effect on the well-being and comfort of other passengers or crew;
  • It may be considered a potential risk to the flight's safety or to your own (examples: rerouting and extra landing);
  • Need medical attention or special equipment to maintain your health during the flight (oxygen or stretcher);
  • You may have your medical condition worsened during or because of the flight;
  • You need medical monitoring or medical treatment on board.

Present a picture of neurodegenerative diseases and cognitive difficulties.

MEDIF filling

The MEDIF must be signed by the passenger's personal doctor (this medical form will only be accepted by medical professionals with valid CRM, it will not be accepted if signed by psychologists, physiotherapists and other professionals)
All forms must be fully filled out for further analysis.

  • Annex A: To be completed by the passenger or legal guardian;
  • Annex B: Part 1 and 2: Must be completed by the passenger's doctor;
  • Read and answer all questions correctly, in legible handwriting. Mark (X) in the “Yes” or “No” options. Then, all copies of the form must be signed and stamped by the doctor.
importantly
The forms must be completely completed and with the information updated.
No field should be blank.
Always send the attached documents in JPEG or PDF format, images sent in the body of the message will not be evaluated.
Documents digitally signed by the passenger's medical officer will be accepted, provided they are validated through the platform https://validar.iti.gov.br/ . Validation is free and essential for the acceptance of documentation.
Travel as a companion

If necessary, GOL offers the companion an 80% discount on the plane ticket.

In these situations, the companion must be 18 years of age or older and able to provide assistance to passengers with special needs throughout the flight. The discount will be applied only after the MEDIF forms have been completed and approved.

How to send to GOL

1

After filling out correctly and legibly, scan (scan) the three sheets (using a scanner or multifunctional printer).

2

After filling out correctly and legibly, scan (scan) the three sheets (using a scanner or multifunctional printer).

3

Open your email and forward the scanned forms as attachments to medif@voegol.com.br.

4

Enter as the subject of the e-mail: “MEDIF Completed” and the LOCATOR (reservation code) of passengers with special needs.

5

The medical document and/or MEDIF will be evaluated by the GOL medical department within 48 (forty-eight) hours

If you have any questions about completing the MEDIF, please contact the Online Service or the GOL Service Center.