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Want to adjust your travel schedule?
Here you’ll find all the rules and fees for changing your domestic or international flight, based on the GOL fare you selected when booking. You can also check detailed fare charts to make your search easier.
Flight Change Conditions for Domestic Flights
Conditions are based on the fare rules applicable at the time of purchase.
| Light | Classic | Flex | |
|---|---|---|---|
|
Changes before departure
|
Fee of US$ 85 or 100% of the fare (whichever is lower) + price difference for the new flight (if applicable).
Legenda
|
Fee of US$ 85 or 100% of the fare (whichever is lower) + price difference for the new flight (if applicable).
Legenda
|
Allowed, no change fee. You must pay the fare difference for the new flight (if applicable).
Legenda
|
Change fees before the flight applies per segment and per passenger.
Children aged 2 to under 12 pay the same fare as adults.
Infants aged 0 to under 2 travel free of charge when seated on the lap of a responsible adult. Check more information about traveling with infants.
Flight Change Conditions for International Flights
Conditions are based on the fare rules applicable at the time of purchase.
| Basic | Light | Classic | Flex | Premium Economy | |
|---|---|---|---|---|---|
|
Changes before departure
|
Flights in South America: Other flights:
Legenda
|
Flights in South America: Other flights:
Legenda
|
Flights in South America: Other flights:
Legenda
|
Allowed, no change fee. You must pay the fare difference for the new flight (if applicable).
Legenda
|
Allowed, no change fee. You must pay the fare difference for the new flight (if applicable).
Legenda
|
Change fees before the flight applies per segment and per passenger.
Children aged 2 to under 12 pay the same fare as adults.
Infants aged 0 to under 2 pay 10% of the adult fare and must travel on the lap of the accompanying adult. Check more information about traveling with infants.
Flight Rules
The amounts listed above apply only to flights operated exclusively by GOL, and the values in US dollars will be converted to the purchase currency based on the exchange rate on the day of the transaction.
For more details and fees related to flight changes on our partner airlines, click here.
Here’s an example to help you understand the change fees:
The calculation is based on the change fee plus the new flight fare.
For instance, the chart shows US$ 185 or 100%, whichever is lower. If you paid US$ 200 for a flight segment, the full fare difference will be charged. However, if you paid US$ 500 for the segment, the US$ 185 fee will apply. For round-trip tickets, fees are charged per segment and per passenger.
Boarding Fee
Boarding fees are refundable and are not included in the calculation base for fines or penalties.
Cancellation
If the ticket is purchased at least 7 days before the scheduled departure date, the passenger may cancel the purchase free of charge, provided the cancellation is requested within 24 hours of receiving the confirmation.
For purchases made less than 7 days before departure or after the 24-hour cancellation window, passengers may choose cancellation, credit, or refund options, subject to penalties according to the applicable fare rules.
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