Commercial support

Support material for companies and travel agencies.

Here you will find important tools and information to establish best practices for corporate and leisure travel.

Trainings

We provide a collection of videos, files, and presentations that serve to explain, step by step, the functionality of our operating systems and processes.

Operational alerts

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    Ticket reissue through DCP and SWS

    Did the customer request a reschedule? Ensure the ticket and EMD-a were reassociated correctly.

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  • Required Documentation - International Boarding

    Attention!
    So that your Customers have a smooth journey without setbacks, we ask that you advise them in advance to check the list of documentation required for international boarding. 

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  • Webservice System SWS - Term Reservation

    Term Reservation? Understand which term should be considered

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