Manage your agency's bookings, sales, and services all in one place

Your exclusive space to book seats, add baggage, and arrange services for your clients more efficiently.
Quick Access
Quickly find the services and information you need to serve your customers.
Specialized GOL support to boost your sales
Operational alert
Stay updated on operational changes that may affect your customers.
Agency training sessions
Find tools and information for corporate and leisure travel.
Business rules
Review rules and policies to sell more securely.
Suporte operacional especializado para melhorar suas vendas
Alerta Operacional

Veja todos os alertas e atualizações operacionais em um só lugar.

Treinamentos
Passo-a-passo sobre como funcionam nossos sistemas operacionais e processos.
Regras de negócios
Consulte os documentos sobre regras de negócios, bem como as políticas praticadas pela GOL.
More GOL services for your business
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GWS Portal Access the GWS portal with your username or register.
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GOL Services Discover all the services available to our customers.
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VoeBiz Learn about our loyalty program for companies.
Other information
With the GOL and Avianca partnership, enjoy Colombia and other destinations with exclusive benefits for your agency.
Questions and Answers
Download the Questions and Answers guide and clear up your agency's daily doubts.

We have made the issuance tutorial available on the Sales Support page. Access the page and download the "Purchase Flow" document in the "Training" tab.

Check out the step-by-step instructions for changing tickets in the "Changes" section of our website: www.voegol.com.br/agencias/suporte-comercial. Access the website and download the material, under the "Training" tab, document "B2B Website - Changes".

We currently offer 4 Domestic Fare families: LIGHT, CLASSIC, FLEX, and PREMIUM ECONOMY. We also offer 5 International Fare families: BASIC, LIGHT, CLASSIC, FLEX, and PREMIUM ECONOMY. The BASIC fare will initially be launched for international travel purchases originating abroad and with a round-trip journey. For flights originating in Brazil and with a round-trip journey, the BASIC fare is only available on the GIG-MVD market operated with direct flights.

Learn how to accept the proposed accommodation or choose new dates by accessing our accommodation material via this link: www.voegol.com.br/agencias/suporte-comercial. Access the website and download the material, under the "Training" tab, then the "B2B Website - Accommodation" tab.

Yes, it is possible to access the booking history in the agency environment under Manage Bookings > Search Bookings. You can search for PNRs (passenger locator numbers consisting of six letters) using the search filters.