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  • GOL Services

  • GOL+ Conforto Seat

    Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.


  • Onboard Service

    Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.


  • Premium Economy

    A special class with extra comfort and exclusive benefits for your international flights.


  • Anticipate flight

    See the fare rules to reschedule to an earlier flight with peace of mind.


  • GOL Premium Lounge

    An exclusive lounge where you can work or relax prior to boarding.


  • GOL bus

    A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.


  • GOL Express Baggage

    You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.


  • Voe Junto

    For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.


  • GOL App

    Control your trip from the palm of your hand, and give more life to your time.


  • GOL Online

    With our on-board entertainment and Wi-Fi you’ll see how time flies by.


  • Tarifa Garantida

    Hold a reservation for 48 hours and take your time deciding about your trip.


  • Travel with pets

    Take your pet with you to enjoy an amazing destination.


  • Main menu

  • Information

  • Flight status

    Would you like to track a flight in real time? Search by flight number of segment.


  • Baggage

    Stay up to date with all rules for checked baggage and hand luggage.


  • How to check in

    See the options available for checking in, with step by step instructions.


  • Documents for traveling by plane

    Check the documents you need and enjoy your trip with peace of mind.


  • Change flight

    Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.


  • Payment methods

    Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.


  • Partner airlines

    A complete guide with all the benefits of flying with our partner airlines.


  • Smiles loyalty program

    All you need to know about accruing and redeeming miles, as well as getting category upgrades.


  • Stopover

    Would you like to visit a new city before arriving at your final destination?


  • Travel health tips

    See all the content GOL has prepared to give you more peace of mind on your travels.


  • Special assistance

    All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.


  • Main menu

  • Customer Service

  • Contacts and Online Support

    Talk to GOL and ask questions about purchases, flight changes and much more.


  • GOL Stores and Kiosks

    Find the nearest GOL store or kiosk.


  • FAQ

    Check out the answers to questions about purchase, baggage, boarding and more.


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GOL Linhas Aéreas
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Buy Ticket
Check-in
GOL Services
GOL+ Conforto Seat Fly with more space, exclusive baggage compartment, priority boarding and much more
In-Flight Service A selection of snacks, meals, and drinks based on the route and flight duration.
Premium Economy A special class with extra comfort and exclusive benefits for your international flights.
Anticipate Flight Learn about the rules and fares to reschedule to an earlier flight with peace of mind.
GOL Premium Lounge An exclusive lounge where you can work or relax prior to boarding.
GOL Express Baggage You can weigh, label, and check your baggage yourself by using the GOL kiosk at the airport.
Voe Junto For your peace of mind, follow the trip of your loved ones by your phone while they travel.
GOL App Control your trip from the palm of your hand, and give more life to your time.
GOL Online Onboard entertainment and connectivity to make your time fly.
Guaranteed Fare Hold a reservation for 48 hours and take your time deciding about your trip.
Travelling with Pets Your pet can enjoy an incredible destination with you.
Navegação Secundária Desktop
Information
Flight status Would you like to track a flight in real time? Search by flight number of segment.
Baggage Stay up to date with all rules for checked baggage and hand luggage.
How to check in See the options available for checking in, with step by step instructions.
Documents for air travel Check the required documents and have an even more comfortable trip.
Fares GOL has many fares. Learn about the benefits and choose the best one for you.
Change flight Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Partner airlines A complete guide with all the benefits of flying with our partner airlines.
Smiles loyalty program All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Stopover Would you like to visit a new city before arriving at your final destination?
International travel Check all the rules and documents you need for international travel.
Travel health tips See all the content GOL has prepared to give you more peace of mind on your travels.
Special assistance All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Customer Service
Contacts and Online Support
GOL Stores and Kiosks
FAQ
My trips
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GOL Linhas Aéreas S.A - Praça Senador Salgado Filho, s/nº, Aeroporto Santos Dumont, térreo, área pública, entre os eixos 46-48/OP, Sala de Gerência Back Office, Rio de Janeiro/RJ | CEP: 20021-340 | CNPJ/MF: 07.575.651/0001-59
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