Arrive at your destination earlier and have more time to enjoy your trip

  • You can reschedule to a flight that is up to six hours earlier, free of charge, when you fly to domestic destinations with GOL.
  • You can reschedule on the same day using the website, tablet, app, self-service kiosk, customer service counter or Conte Comigo program, at no additional charge. You may also request this service through the Customer Service Center, in which case a convenience fee will be charged.
  • Smiles clients in the Diamond category have the special benefit of being able to reschedule to an earlier flight on the same day, as do our Elite partners (Delta Skymiles Gold, Platinum and Diamond). Just provide your Smiles number.
  • Flight rescheduling is subject to seat availability.
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