Arrive at your destination earlier and have more time to enjoy your trip

  • You can reschedule to a flight that is up to six hours earlier, free of charge, when you fly to domestic destinations with GOL.
  • You can reschedule on the same day using the website, tablet, app, self-service kiosk, customer service counter or Conte Comigo program, at no additional charge. You may also request this service through the Customer Service Center, in which case a convenience fee will be charged.
  • Smiles Diamond customers can make reservations through any channel at no cost, and also have the special advantage of rescheduling flights to any time on the original date, as do our Elite (Delta Skymiles Gold, Platinum and Diamond) partners. Just provide your Smiles number.
  • Flight rescheduling is subject to seat availability.
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