Arrive at your destination earlier and have more time to enjoy your trip

  • You can reschedule to a flight that is up to six hours earlier, free of charge, when you fly to domestic destinations with GOL.
  • You can reschedule on the same day using the website, tablet, app, self-service kiosk, customer service counter or Conte Comigo program, at no additional charge. You may also request this service through the Customer Service Center, in which case a convenience fee will be charged.
  • Smiles Diamond customers have the special benefit of rescheduling to an earlier flight for the same day as the original flight, as long as the new flight is not scheduled to depart less than 45 minutes before the original flight. This benefit extends to our partner airline Elite customers (Delta Skymiles Gold, Platinum and Diamond). Just provide your Smiles number.
  • Flight rescheduling is subject to seat availability.
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