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Information

Flight status
Do you want to track the status of a flight in real time? Search by flight number or route.


How to check in
Check out the available check-in options and the steps for each one.

Rates
GOL offers several fare options. Learn about the benefits and choose the one that's right for you.



Destinations
See what awaits you in the best national and international destinations.

Partner airlines
A complete guide to the advantages of flying with our partners.

GOL and Wamos Air
Learn about Wamos Air and find out how GOL’s partnership with this charter service provider works.

Payment methods
Card, lottery outlet and Caixa branches or bank transfer? Choose the best purchase option.

Stopover
How about exploring a new destination before reaching the final point of your trip?

Health tips for travelers
Check out the content that GOL has prepared to make your trip even more enjoyable.

Special assistance
Everything you need to know about boarding procedures for pregnant women, obese people, people with disabilities, the elderly, and the sick.

Traveling with Children and Lap Infants
Rules and services for traveling with children and lap infants.

Documents for Air Travel
Required documents for domestic and international flights.

Smiles loyalty program
Everything you need to know about earning and redeeming miles and upgrading your membership status.

Cancellation/Refund
Conditions to cancel your flight and request a refund.


See also:
About GOL
Learn the story of the airline that was created to bring more life to your time.
GOL Services
GOL+ comfort seats, travel with pets, hotel accommodation and much more. Discover all our services and complete your trip.
Customer Service
Do you have any questions about your flight or our services? Choose the contact method that suits you best and feel free to contact us.