There is always a practical and easy way to check in with GOL. You can check in from wherever you are through our website or app or, if you prefer, use our self-service totems located at airports.

If you don't want to use the digital channels, you can also go to the service desk to check in with our Eagle Team, which is made up of GOL Employees always willing to help.

CHECK IN THROUGH THE WEBSITE

It is very important to be aware of the period in which you can check in, as depending on the chosen channel there may be some variations:

Check-in via application, website or totem

• Domestic and international flights: Check-in is available 48 hours before the flight and may close
   
• Flights to the United States operated by GOL: check-in is available from 24 hours before the flight and closes 1 hour before the flight.

Check-in at the service desk

• Domestic and international flights: Check-in is available 3 hours before the flight and closes 1 hour before the flight;
   
• Flights to the United States operated by GOL: check-in is available 3 hours before the flight and closes 1 hour before the flight.

Notice: click here to check the all the documents required for air travel.

Airport check in service is available between 3 hours and 1 hour before the flight. If you need to check baggage, we recommend early arrival to avoid queues and crowds.

Important: even if you need to check baggage, you can check in early to make your trip faster. Discover the GOL express baggage service.

There are some scenarios where check-in through GOL's digital channels is not allowed:

• Flights with Partners (Codeshare);
• Travel to routes where there may be a need for additional processes for security reasons;
• Travel for routes where there may be a need for documentation control and additional requirements related to Covid-19;
• Journeys that may include a service request for a person with a disability.