GOL Seat + Comfort
To make your trip even more comfortable
Some amenities make all the difference when traveling. With GOL+ Conforto, it's just like that. When you purchase our service, you fly in seats with more space and also enjoy other benefits that will transform your trip.
Advantages

More legroom and greater reclining for rest

You travel in a seat with more space between the seats and that reclines 50% more.
Access to exclusive luggage compartment
Our service offers advantages even when it comes to storing your belongings. It's much more convenient for you.
Priority check-in and boarding
By having more convenience in these stages of your trip, you can make better use of your time.
Important: The purchase of the GOL+ Conforto seat does not include a small baggage allowance or free checked baggage.
How to buy
You can purchase our services at different times:
When buying the ticket
When choosing your seat, just click on the options identified as GOL + Conforto when purchasing your ticket or by accessing the "find trip" and "my trips" areas.
During check-in
If you have already purchased your ticket, you can purchase this convenience when checking in.
Ticket paid and check-in completed
Even if the ticket has already been paid for and you have already checked in, you can change to GOL + Conforto.
GOL

Na hora de comprar a passa

Quando for escolher seu assento, é só clicar nas opções identificadas como GOL+ Conforto durante a compra da passagem ou acessando as áreas "encontrar viagem" e "minhas viagens".

Comprar Passagem
GOL

Durante o check-in

Se já tiver comprado a passagem, poderá adquirir esta comodidade quando estiver realizando seu check-in.

Fazer Check-In
GOL

Passagem paga e check-in feito

Mesmo que a passagem já esteja paga e você já tenha feito o check-in, poderá mudar para GOL+ Conforto.

Ir Para Minhas Reservas
GOL + Comfort seat prices
Getting more comfort and convenience costs much less than you think. Fares may vary; check prices when choosing your seat. Subject to availability.
Customer type or rate
Domestic flights (Brazil)
Flex rate
Free
Smiles Diamond customers + up to 8 companions on the same reservation
Free
Smiles Gold customers + up to 8 companions on the same reservation
50% discount
Important: With the Flex fare, you can select a GOL + Conforto seat at any time. Smiles members must provide their program number and make a reservation in advance. In all cases, the service is subject to availability.
Where GOL + Conforto seats are located on our planes
All GOL-operated aircraft feature GOL+ Conforto seats. To purchase the service, simply confirm availability when choosing your seat. See where they're located:

Boeing 737-700

Boeing 737-800

Boeing 737-MAX

Exception regarding seat reclining

GOL+ comfort seats are available on all flights, and all feature more legroom and 50% more recline.

The only exception is seats in row 15 on the Boeing 737-800 and Boeing 737-800-8, as they do not recline.

Instructions and rules for use of emergency exit seats

To ensure the safety criteria established by GOL, we are responsible for assessing the ability of travelers to operate the emergency exit at the time of the flight.

Before selecting a seat, travelers should also assess their readiness and physical fitness to comply with the procedures.

Please note that if the requirements are not met or the previously reserved seat cannot be offered, GOL will refund the amount paid for the emergency exit reservation in full.

In the event of an emergency and the crew members are unavailable, the passenger occupying a seat next to the emergency exit may be assigned to perform the following duties:

Locate the emergency exit.
Recognize the mechanism for opening the emergency exit.
Understand the instructions for operating the emergency exit.
Operate the emergency exit.
Assess whether opening the emergency exit will cause physical harm to passengers.
Follow the verbal and gestural instructions of a flight attendant.
Keep the emergency exit clear of objects that could block access.
Exit through the emergency exit.
Assess, choose, and guide people to a safe place away from the aircraft.

People with mobility, flexibility, or dexterity impairments in their
arms or legs who are unable to:
Raise and lower themselves to reach the emergency exit or the
slide mechanism
Grab, move, pull, turn, or manipulate these mechanisms
Push, remove, pull, or open the emergency exit
Quickly reach the emergency exit
Maintain balance while removing obstacles
Exit quickly
People under 15 years of age or unable to
perform one or more functions listed in these instructions without
the assistance of an adult.
People over 60 years of age.
People who are unable to read and understand instructions
regarding evacuation procedures or understand them (in
printed, written, or graphic form), or who have difficulty
understanding verbal commands given by the crew.
People who lack sufficient visual ability to
perform one or more functions listed in these instructions without
the assistance of contact lenses or glasses. Individuals who are unable to hear and understand loud instructions from crew members without the assistance of a hearing aid.

Individuals who are unable to provide verbal information to other passengers.

Individuals who have:
- A condition of responsibility that may prevent them from performing these duties,
such as being with a small child.
- Possibility of injury if performing one or more of the duties listed in these instructions.

This and other information is contained in the safety card
located in the emergency exit seats of the aircraft.

  1. Does not meet the criteria listed in this instruction.
  2. Does not know whether your condition will prevent you from performing one or more of the listed functions.
  3. Could suffer physical harm as a result of performing one or more functions.
  4. Does not want to perform these functions.

 

General terms and conditions

To use the GOL+ Conforto seat, you need to know the rules for using the service.

  • GOL+ Conforto seats are located in the first rows of the aircraft or in an emergency exit row. The service is non-transferable, only available on flights operated by GOL and subject to seat availability.
  • Minors between the ages of 2 and 12 years old are not entitled to a discount.
  • Special conditions: Smiles Diamond customers can select GOL+ Conforto seats free of charge; this benefit also extends to companions travelling under the same reservation. Smiles Gold customers are entitled to a 50% discount on GOL+ Conforto seats; this benefit also extends to companions travelling under the same reservation. This benefit is not available for group fares and charter flights. Limited to 8 passengers per flight. Subject to seat availability.
  • Rescheduling is only subject to fare differences, if any.
  • Accommodation: GOL will do its best to accommodate the passenger in another GOL+ seat. Should a seat not be available, the amount paid for the seat will be refunded in full.
  • Product refunds are allowed exclusively for customers with Flex and Premium Economy fares when requested before boarding, through My Trips or the customer service center. For Basic, Light, and Classic fares, refunds are not available.
  • Refunds requested after the flight (no-show) are not allowed, regardless of the fare type.
  • There is no mileage earning for the purchase of this product.