With GOL, your best friend can fly
right next to you in the passenger cabin.

Only people who have pets know how happy it makes us to be with them during special occasions. The Pets in the Cabin service was created so your dog or cat can travel with you in the passenger cabin. With GOL, everyone travels in greater comfort, even your pet.

Benefits of requesting the Pets in the Cabin service

• Your cat or dog can stay close to you during the entire flight, which will make the trip much more enjoyable and relaxing for everyone.

• Your cat or dog can stay close to you during the entire flight, which will make the trip much more enjoyable and relaxing for everyone.

• On international flights, your pet can be transported in both Economy Class and GOL Premium.

You can purchase this service:

• While you are purchasing your ticket

• By visiting the My Reservations section of the website, even if you have already purchased your ticket.

• By contacting the Customer Service Center at 0300 115 2121 (24h).

• At a GOL service counter at the airport.

Price of the service:

Guarantee your pet's place on the flight.
Simply go to My Reservations and purchase the service.

Each passenger can travel with only one animal. The service is subject to availability, as only four animals are allowed on each flight, and two or more pets cannot travel in the same row under any circumstances. Animals also may not travel in emergency exit rows.

You can request a reservation for your pet up to 3 hours before a domestic flight and up to 24 hours before an international flight. You may cancel at any time, but the service will only be reimbursed for flights on which it was not used.

If you would like to change your flight and still keep the Pets in the Cabin service, you will have to check whether it is available on the new flight.

Online check-in is not available to passengers traveling with pets.

GOL reserves the right to refuse to allow pets to board in carriers if they pose a risk to the flight.

 

What pets are accepted?

• Cats and dogs are allowed on every domestic and international flight operated by GOL.

• The animal must be at least 4 months old.

• To fly in the cabin, the combined weight of the pet and carrier must not exceed 10 kg (22 lbs).

How should the pet be transported?

The pet must be transported in a comfortable pet carrier with enough room for the animal to comfortably move, change positions, turn around completely and lie down on its side. Please see the size specifications below:

Rigid pet carrier

Height: 22 cm (8.7 in)
Width: 32cm (12.6 in)
Length: 43cm (17 in)

Kennel flexível

Height: 24cm (9.5 in)
Width: 32cm (12.6 in)
Length: 43cm (17 in)
  • The carrier must have openings that allow for airflow.
  • The pet must be kept inside the pet carrier when in the boarding area, during the entire flight and when in the arrivals area.
  • The pet cannot travel in emergency exit rows.
  • GOL reserves the right to prevent animals in pet carriers from boarding if they pose a risk to the flight.
  • The pet carrier must be stowed underneath the seat in front of you during the entire flight. This ensures your pet’s safety and makes your flight more enjoyable.

What is not allowed?

  • The combined weight of the pet and the carrier cannot exceed 10 kg (22 lbs).
  • For safety reasons, children up to the age 12, regardless of whether they are traveling with an adult, adults traveling with lap children, and passengers in wheelchairs* may not travel with pets.

* This restriction does not apply to assistance dogs.

What you must know:

  • You must check in at an airport counter three hours before an international flight and two hours before a domestic flight with the following documents on hand: an up-to-date vaccination card, up-to-date health and sanitary certificates and, depending on the destination, an International Veterinary Certificate.
  • You must also complete and present a "Request to Transport Animals in the Passenger Cabin" form Click here to read the rules and print the document. Please remember to complete the form before approaching the counter to speed up the check-in process. should it be necessary the passenger can also complete the form at the check-in counter.
  • Some countries also require seasonal vaccines or have restricted periods.

See which documents are required for boarding
with your pet

Domestic Flights

Documentation Description Expiration
Vaccination cardThe veterinary health certificate must state that the animal is in good health.Must have been applied more than 30 (thirty) days and less than 1 (one) year before the boarding date.
Health certificateThe health certificate must be issued by a veterinarian.It must be issued no more than 10 (ten) days before the flight.
Transit Passport for Cats and Dogs*Must be issued 10 (ten) days before the boarding date. The owner must request that the veterinarian record the animal's health information in the passport. Then you must go to a Vigiagro (International Agriculture Surveillance) office to validate the document. Valid for 30 (thirty) days after it has been validated by Vigiagro (International Agriculture Surveillance) office.

In lieu of the health certificate and vaccination card.

Please note:

Flights to Fernando de Noronha: passengers must request prior authorization from the Fernando de Noronha Archipelago Administration according to DISTRICT DECREE No. 019/2004 issued by the Fernando de Noronha Department of Environment and Tourism: (81) 3619-0810.

Trips originating in Carajás: passengers must request an authorization from the Chico Mendes Institute for Biodiversity Conservation (ICMBio) at the ICMBio Office in Parauapebas, which is located at Rua J, 202 Bairro União, Parauapebas, Pará, Postal Code 68515-000, and submit the following original documents: official photo ID of the ticketholder, the animal's health certificate issued by a veterinarian and the animal's vaccination card.

International flights

Documentation Description Expiration
Health CertificateThe veterinary health certificate must state that the animal is in good health.Must be issued within 10 (ten) days of the International Veterinary Certificate being issued.
Vaccination CardVaccination card that shows that the animal has been vaccinated against rabies. The rabies vaccine is mandatory for animals that are 3 (three) months old or older.Must have been applied more than 30 (thirty) days and less than 1 (one) year before the boarding date.
International Veterinary Certificate (CVI)Certificate issued for international flights.Valid for 60 (sixty) calendar days from the date of issue, only for Mercosur member countries.*
International Zoosanitary Certificate (CZI)Certificate issued for international flights.Valid for 60 (sixty) days, counting from the date it’s issued.
Health certificateThe health certificate must be issued
by a veterinarian.
Must be issued no more than 10 (ten) days
before the flight.
Transit Passport for Cats and Dogs.**Within 10 (ten) days of boarding, the owner must request that the veterinarian record the animal's health information (clinical exam, treatments, vaccinations and lab tests) in the passport. Then you must go to a Vigiagro (International Agriculture Surveillance) office to validate the document. Valid for 60 (sixty) days after it is validated by a Vigiagro (International Agriculture Surveillance) office.

* For other locations, see each destination country's requirements.

*In lieu of the health certificate and vaccination card

Some countries impose different specific requirements before allowing pets to enter their territory. These rules may change without prior notice. Therefore, passengers must check with the government authorities of the country to which they are travelling. Below you will find more information for each country:

In Argentina, you may only bring a pet into the country without obtaining prior authorization from the government when the pet meets the requirements described in the table above and does not come from Africa or Asia (animals coming from these regions will require prior authorization, with the exception of Japan).

If the Argentinean authorities find that any animal is carrying a disease, it may send the animal back to its country of origin, spay or neuter it, euthanize it and/or submit the animal to any other public health measure Argentina considers necessary.

The CVI must be issued in compliance with the regulations of Mercosul and the destination countries.

The passenger is responsible for complying with Argentinean law and should contact SENASA in Argentina (www.senasa.gob.ar)and the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

In Bolivia, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

The passenger is responsible for complying with Bolivian law and should contact the consulates of all the destination countries before traveling to request the necessary information, including information on the validation of the required travel documents.

In Chile, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

In Paraguay, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the regulations of Mercosul and the destination country.

The passenger is responsible for complying with Paraguayan law and should contact SENACSA in Paraguay (www.senacsa.gov.py) and the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

In Uruguay, you may only enter the country with a pet when all the requirements described in the table above have been met and you have a health certificate that meets the following requirements:

I - It must show that the animal is free of any symptoms of illness, as well as infectious diseases and parasites.

II - It must show that the animal has received anti-parasite treatment, both internal and external, and provide the name of the product used and its expiration date.

III - It must show that the animal has received a valid anti-rabies vaccine and give the vaccination date, type, series (lot/batch number) and brand of the vaccine.

IV - In the case of dogs, it must show proof of treatment against the Taenia Echinococcus tapeworm with medication containing the active ingredient Praziquantel, which must have been administrated no less than 72 hours and no more than 30 days prior to entering the country.

V - Animals must undergo the serological test for leishmaniasis within 60 days prior to boarding.

Uruguay does not allow animals that have previously been diagnosed with leishmaniasis to enter the country.

The CVI must be issued in compliance with the regulations of Mercosul and the destination country.

The passenger is responsible for complying with Uruguayan law and should contact MGAP, the Uruguayan Ministry of Livestock, Agriculture and Fisheries (www.mgap.gub.uy), and the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

In the Dominican Republic, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

The passenger is responsible for complying with Dominican law and should contact the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

No Suriname, só é possível entrar com um pet, cumprindo com os requisitos especificados no quadro acima.

O procedimento para a emissão do CVI deve ser aquele previsto nas normativas do país de destino.

A responsabilidade pelo cumprimento da legislação do Suriname é do passageiro, que deve contatar previamente os Consulados dos países de destino da viagem, inclusive, sobre a necessidade de legalizar os documentos necessários para embarque.

You can only bring your pet into the US if you comply with the requirements listed above, as well as those of the USDA (United States Department of Agriculture) and APHIS (Animal and Plant Health Inspection Service).

Dogs:

Dogs can travel to the US when they are four months or older.

The passenger has to be able to show that the pet's rabies vaccine is current. The dog's first vaccine must have been administered at least 30 days before arrival in the country. The dog must have a certificate of rabies vaccination that is current and valid and that contains the following information: name and address of the owner;
breed, sex, age, color, markings and other identifying information; date of rabies vaccination information about the vaccine, and the expiration date; name, license number, address and signature of the veterinarian who administered the vaccine or a written (or oral) statement that the dog has lived in a rabies-free country for the last 6 months or since birth.

We recommend that passengers check with local state health authorities at the final destination since local health requirement s may apply.

 
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