With GOL, your best friend can fly
right next to you in the passenger cabin.

Only people who have pets know how happy it makes us to be with them during special occasions. The Pets in the Cabin service was created so your dog or cat can travel with you in the passenger cabin. With GOL, everyone travels in greater comfort, even your pet.

Benefits of requesting the Pets in the Cabin service

• Your cat or dog can stay close to you during the entire flight, which will make the trip much more enjoyable and relaxing for everyone.

• Your cat or dog can stay close to you during the entire flight, which will make the trip much more enjoyable and relaxing for everyone.

• On international flights, your pet can be transported in both Economy Class and GOL Premium.

You can purchase this service:

• While you are purchasing your ticket

• By visiting the My Reservations section of the website, even if you have already purchased your ticket.

• By contacting the Customer Service Center at 0300 115 2121 (24h).

• At a GOL service counter at the airport.

Price of the service:

Do you already have a flight reservation?

No problem. You can purchase the Pet in the Cabin service under My Reservations!

Don’t have a flight reservation yet?

Make sure your pet will travel with you in the passenger cabin by including the Pet in the Cabin service as you’re buying your ticket.

What pets are accepted?

• Cats and dogs are allowed on every domestic and international flight operated by GOL.

• The animal must be at least 4 months old.

• To fly in the cabin, the combined weight of the pet and carrier must not exceed 10 kg (22 lbs).

How should the pet be transported?

The pet must be transported in a comfortable pet carrier with enough room for the animal to comfortably move, change positions, turn around completely and lie down on its side. Please see the size specifications below:

Rigid pet carrier

Height: 22 cm (8.7 in)
Width: 32cm (12.6 in)
Length: 43cm (17 in)

Kennel flexível

Height: 24cm (9.5 in)
Width: 32cm (12.6 in)
Length: 43cm (17 in)
  • The carrier must have openings that allow for airflow.
  • The pet must be kept inside the pet carrier when in the boarding area, during the entire flight and when in the arrivals area.
  • The pet cannot travel in emergency exit rows.
  • GOL reserves the right to prevent animals in pet carriers from boarding if they pose a risk to the flight.
  • The pet carrier must be stowed underneath the seat in front of you during the entire flight. This ensures your pet’s safety and makes your flight more enjoyable.

What is not allowed?

  • The combined weight of the pet and the carrier cannot exceed 10 kg (22 lbs).
  • For safety reasons, children up to the age 12, regardless of whether they are traveling with an adult, adults traveling with lap children, and passengers in wheelchairs* may not travel with pets.

* This restriction does not apply to assistance dogs.

What you must know:

  • You must check in at an airport counter three hours before an international flight and two hours before a domestic flight with the following documents on hand: an up-to-date vaccination card, up-to-date health and sanitary certificates and, depending on the destination, an International Veterinary Certificate.
  • You must also complete and present a "Request to Transport Animals in the Passenger Cabin" form Click here to read the rules and print the document. Please remember to complete the form before approaching the counter to speed up the check-in process. should it be necessary the passenger can also complete the form at the check-in counter.
  • Some countries also require seasonal vaccines or have restricted periods.

See which documents are required for boarding
with your pet

Domestic Flights

Documentation Description Expiration
Health CertificateThe certificate must state that the animal is in good health.Valid for 10 days after it is issued.
Vaccination CardThe animal's vaccination history, including proof of vaccination against rabies with the name of the manufacturing laboratory and the type of vaccine and the number of the ampoule used.The vaccine must have been given more than 30 days and less than 1 year prior to the flight.
Transit Passport for Cats and Dogs*Within 10 day prior to the flight date, the owner must ask the veterinarian to record the animal's health information in the passport. Then a Vigiagro (International Agriculture Surveillance) office must validate the document. Valid for 30 days after validation by the Vigiagro office.

*In lieu of the health certificate and vaccination card.

Please note:

Flights to Fernando de Noronha: passengers must request prior authorization from the Fernando de Noronha Archipelago Administration according to DISTRICT DECREE No. 019/2004 issued by the Fernando de Noronha Department of Environment and Tourism: (81) 3619-0810.

Trips originating in Carajás: passengers must request an authorization from the Chico Mendes Institute for Biodiversity Conservation (ICMBio) at the ICMBio Office in Parauapebas, which is located at Rua J, 202 Bairro União, Parauapebas, Pará, Postal Code 68515-000, and submit the following original documents: official photo ID of the ticketholder, the animal's health certificate issued by a veterinarian and the animal's vaccination card.

International flights

Documentation Description Expiration
Health CertificateThe veterinary health certificate must state that the animal is in good health.It must be issued within 10 days* of the boarding date.
Vaccination CardVaccination card that shows that the animal has been vaccinated against rabies. This vaccine is mandatory for animals that are 4 (four) months old or older.The vaccine must have been given more than 30 days and less than 1 year prior to the flight.
International Veterinary Certificate (CVI)Certificate issued for international flights.Valid for 60 days, counting from the date of issue.
**Transit Passport for Cats and DogsWithin 10 (ten) days prior to boarding, the owner must ask the veterinarian to record the animal's health information (clinical exam, treatments, vaccinations and lab tests) in the passport. Then a Vigiagro (International Agriculture Surveillance) office must validate the document. Valid for 60 days after validation by the Vigiagro office, provided the anti-rabies vaccine is still valid.

* Except in the case of flights to Suriname or the U.S., for which the certificate must be issued 5 days before the boarding date and specifically state that the animal is not infected with myiasis (parasitic infection).

**In lieu of the health certificate and vaccination card. This document is accepted in countries with which Brazil has an equivalence agreement. It is the responsibility of the passenger to find out all required information from a Vigiagro office.

We do not accept proofs of vaccination from mass vaccination campaigns because this type of certificate does not include the contents of the vaccine nor a veterinarian’s stamp and signature.

Important: All of the documents presented for the animal must be originals (no photocopies).

Some countries impose different specific requirements before allowing pets to enter their territory. These rules may change without prior notice. Therefore, passengers must check with the government authorities of the country to which they are travelling. Below you will find more information for each country:

In Argentina, you may only bring a pet into the country without obtaining prior authorization from the government when the pet meets the requirements described in the table above and does not come from Africa or Asia (animals coming from these regions will require prior authorization, with the exception of Japan).

If the Argentinean authorities find that any animal is carrying a disease, it may send the animal back to its country of origin, spay or neuter it, euthanize it and/or submit the animal to any other public health measure Argentina considers necessary.

The CVI must be issued in compliance with the regulations of Mercosul and the destination countries.

The passenger is responsible for complying with Argentinean law and should contact SENASA in Argentina (www.senasa.gob.ar)and the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

SAC 0810 266 3131

In Chile, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

SAC 800 39 5231

In Paraguay, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the regulations of Mercosul and the destination country.

The passenger is responsible for complying with Paraguayan law and should contact SENACSA in Paraguay (www.senacsa.gov.py) and the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

SAC 595 21 454 777

 
  • Share