If your travel companion is a cat or dog, don’t worry. It can fly with you in the cabin.

 
 
 

What pets may travel in the cabin

  • Cats and dogs on every domestic and international flight operated by GOL.
  • Pets must be at least 4 (four) months old.
  • The combined weight of the pet and carrier must not exceed 10 kg (22 lbs).
 
 
 

What you must have – pet carrier

  • Two types of pet carriers may be used, both of which must be leak proof:

Rigid kennel

Height: 22 cm (9 in)

Width: 32 cm (13 in)

Length: 43cm (17 in)

Flexible kennel

Height: 24 cm (9 in)

Width: 32 cm (13 in)

Length: 43cm (17 in)

  • The pet carrier must have enough room for the animal to comfortably move, change position, turn around completely, and lie down on its side. It must also contain openings that allow air to circulate.
  • The pet must be kept inside the pet carrier when in the boarding area, during the entire flight and when in the arrivals area.
  • The pet cannot travel in emergency exit rows.
  • Pet carriers made of permeable fabrics, wood or wicker will not be accepted.
  • GOL reserves the right to prevent animals in pet carriers from boarding if they pose a risk to the flight.
  • Some countries have restricted periods and/or require seasonal vaccines for animals to enter their territory. Contact the consulate and public health authorities of the destination country before travelling.
 
 
 

How to travel with your pet

  • Passengers must check in with their pets at least 2 hours prior to boarding for domestic flights and 3 hours prior to boarding for international flights.
  • The pet must be kept inside the pet carrier when in the boarding area, during the entire flight and when in the arrivals area.
  • The pet carrier must remain under the seat in front of you during the entire flight. This ensures your pet’s safety and makes your flight more enjoyable.
  • Each passenger may bring only one pet and only four pets are allowed per flight. There can only be one pet per row.
 
 
 

Restrictions:

  • Your pet and pet carrier together cannot exceed 10 kg (22 lbs.).
  • For safety reasons, unaccompanied minors and passengers traveling with lap children may not board with pets.
 
 
 

How to request this service

  • This service is subject to availability and should be requested after you issue your ticket, at least 3 hours before domestic flights and 24 hours before international flights. The Pet in the Cabin service is not available on codeshare and interline flights (flights with GOL partner airlines).
  • Contact GOL’s Customer Service Center at 0300 101 2001, Monday through Friday from 6 AM to 8 PM. On Saturdays and Sundays, please call 0300 115 2121 or 0800 704 0465 or write to crc.cargas@voegol.com.br
  • For tickets purchased in Brazil with domestic or international destinations, the additional fee for this service is R$ 200 per segment.
  • For tickets purchased outside Brazil with domestic or international destinations, please contact the Customer Service Center at your country of origin via one of the numbers listed below.
  • Service subject to availability.
  • Before boarding the aircraft, please read and fill out the Animal Transportation Request Form, which is available at the customer service counter at the airport. The document must be submitted for both domestic and international flights.
 
 
 

SAC

  • Argentina: 0810 266 3131
  • Bolivia: 800 12 2201
  • Chile: 800 39 5231 
  • Paraguay: 595 21 454 777
  • Peru: 0800 55671
  • Dominican Republic: 1 888 751 9004
  • Uruguay: 000 4019 0895
 
 
 

What you need – Documents required for domestic flights whose origin and destination are in Brazil

Documents required for domestic flightsDescriptionValid until
Health CertificateThe certificate must state that the animal is in good health.Valid for 10 days after it is issued.
Vaccination RecordsThe animal's vaccination history, including proof of vaccination against rabies with the name of the manufacturing laboratory and the type of vaccine and the number of the ampoule used.The vaccine must have been given more than 30 days and less than 1 year prior to the flight.
Health CertificateThe health certificate must be issued by a veterinarian.It must be issued no more than 10 days before the flight.

*Flights to Fernando de Noronha - Passengers must request prior authorization from the Fernando de Noronha Archipelago Administration by calling +55 81 3619-0810 – DISTRICT DECREE No. 019/2004 issued by the Fernando de Noronha Department of Environment and Tourism.

**Flights departing from Carajás - Passengers must request authorization from the Chico Mendes Institute for Biodiversity Conservation (ICMBio) at the ICMBio Office in Parauapebas at Rua J, 202 Bairro União. Parauapebas, Pará, CEP 68515-000, and submit the following original documents: official photo ID of the ticketholder, the animal's health certificate issued by a veterinarian and the animal's vaccination records.

Note: No authorization is needed before arriving in Parauapebas/Carajás, but the animal must be brought directly to Parauapebas and is not authorized to remain in other locations inside Carajás National Forest or the Urban Center.

What you need – Documents required for international flights

Documents Required for International FlightsDescriptionValid until
Health CertificateThe veterinary health certificate must state that the animal is in good health.Must be issued within 10 days before the International Veterinary Certificate.
Vaccination RecordsVaccination records, which must show that the animal has been vaccinated against rabies. This vaccine is mandatory for animals that are 3 months old or older.The vaccine must have been given more than 30 days and less than 1 year prior to the flight.
International Veterinary Certificate (CVI)Certificate issued for international flights.Valid for 60 calendar days from the date of issue, only for Mercosur member countries*
Health CertificateThe health certificate must be issued by a veterinarian.It must be issued no more than 10 days before the flight.

* For other locations, see each destination country's requirements.

Some countries impose different specific requirements before allowing pets to enter their territory. These rules may change without prior notice. Therefore, passengers must check with the government authorities of the country to which they are travelling. Below you will find more information for each country:

In Argentina, you may only bring a pet into the country without obtaining prior authorization from the government when the pet meets the requirements described in the table above and does not come from Africa or Asia (animals coming from these regions will require prior authorization, with the exception of Japan).

If the Argentinean authorities find that any animal is carrying a disease, it may send the animal back to its country of origin, spay or neuter it, euthanize it and/or submit the animal to any other public health measure Argentina considers necessary.

The CVI must be issued in compliance with the regulations of Mercosul and the destination countries.

The passenger is responsible for complying with Argentinean law and should contact SENASA in Argentina (www.senasa.gob.ar) and the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

In Bolivia, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

The passenger is responsible for complying with Bolivian law and should contact the consulates of all the destination countries before traveling to request the necessary information, including information on the validation of the required travel documents.

In Chile, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

In Paraguay, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the regulations of Mercosul and the destination country.

The passenger is responsible for complying with Paraguayan law and should contact SENACSA in Paraguay (www.senacsa.gov.py) and the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

In Uruguay, you may only enter the country with a pet when all the requirements described in the table above have been met and you have a health certificate that meets the following requirements:

I – It must show that the animal is free of any symptoms of illness, as well as infectious diseases and parasites.

II – It must show that the animal has received anti-parasite treatment, both internal and external, and provide the name of the product used and its expiration date.

III – It must show that the animal has received a valid anti-rabies vaccine and give the vaccination date, type, series (lot/batch number) and brand of the vaccine.

IV – In the case of dogs, it must show proof of treatment against the Taenia Echinococcus tapeworm with medication containing the active ingredient Praziquantel, which must have been administrated no less than 72 hours and no more than 30 days prior to entering the country.

V – Animals must undergo the serological test for leishmaniasis within 60 days prior to boarding.

Uruguay does not allow animals that have previously been diagnosed with leishmaniasis to enter the country.

The CVI must be issued in compliance with the regulations of Mercosul and the destination country.

The passenger is responsible for complying with Uruguayan law and should contact MGAP, the Uruguayan Ministry of Livestock, Agriculture and Fisheries (www.mgap.gub.uy), and the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

In the Dominican Republic, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

The passenger is responsible for complying with Dominican law and should contact the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

In Suriname, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

The passenger is responsible for complying with Surinamese law and should contact the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

Please note: All documents pertaining to the animal(s) must be the original.

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