With GOL, your best friend can fly
right next to you in the passenger cabin.

Only people who have pets know how happy it makes us to be with them during special occasions. The Pets in the Cabin service was created so your dog or cat can travel with you in the passenger cabin. With GOL, everyone travels in greater comfort, even your pet.

Benefits of requesting the Pets in the Cabin service

• Your cat or dog can stay close to you during the entire flight, which will make the trip much more enjoyable and relaxing for everyone.

• On international flights, your pet can be transported in both Economy Class and Premium economy.

You can purchase this service:

• While you are purchasing your ticket

• By visiting the My Reservations section of the website, even if you have already purchased your ticket.

• By contacting the Customer Service Center at 0300 115 2121 (24h).

• At a GOL service counter at the airport.

Price of the service:

Do you already have a flight reservation?

No problem. You can purchase the Pet in the Cabin service under My Reservations!

My Reservations

Don’t have a flight reservation yet?

Make sure your pet will travel with you in the passenger cabin by including the Pet in the Cabin service as you’re buying your ticket.

Purchase ticket

Main rules

Cats and dogs older than 4 months of age and whose weight, including the pet carrier, does not exceed 10 kg (22 lbs) can be transported in the cabin on both domestic and international GOL flights.

Pets in the cabin service is not accepted on Codeshare flights and Interline (flights with GOL partners)

Two types of pet carriers may be used, both of which must be leak proof:

Rigid pet carriers: 22 cm (8.7 in) in height, 32 cm (12.6 in) in width, and 43 cm (16.9 in) in length.

Flexible pet carriers: 24 cm (9.4 in) in height, 32 cm (12.6 in) in width, and 43 cm (16.9 in) in length.

Pet carriers made of permeable fabrics, wood or wicker will not be accepted.

The pet carrier must have enough room for the animal to comfortably move, change positions, turn around completely and lie down on its side. It must also contain openings that allow air to circulate.

The pet must be kept inside the pet carrier in the boarding area, during the entire flight, in the arrivals area and at the GOL Premium Lounge.

The pet must be transported in a window seat, with the exception of the emergency exit rows.

GOL reserves the right to prevent animals in pet carriers from boarding if the pet carrier does not comply with the required standards and may pose a risk to the flight.

The pet carrier must remain under the seat in front of you during the entire flight. This ensures your pet’s safety and other passengers.

Each passenger may travel with 1 (one) animal, as long as they are not in companion of a child. Only children over the age of 12 and adults may travel with animals. Only four animals are allowed on each flight. Should the flight already have four animals, the service will be unavailable to other passengers. For security reasons, passengers in wheelchairs may not travel with animals in the passenger cabin.

The transportation of animals is an optional service that complements the transportation of passengers, wich means it´s not possible buy an exclusive seat only for the Pet.

Passengers may not purchase seats just for their pets.

Should a passenger request a flight change, the pet can be transferred to the new flight, provided the service is available on it. However, this transfer is not automatic. The passenger will receive a full refund for the service and must go to the website, under "My reservations" and then "Add service”, in order to purchase the service for the new flight. Passengers who change a segment from domestic to international (or vice-versa) will have to check to see if the fee for the service remains the same.

If a passenger is a no-show for boarding, the flight is cancelled or the passenger simply doesn’t use the service, a refund may be requested.

Passengers may only cancel the service via a digital channel if they do so prior to boarding the first flight. If the passenger has already flown without the animal, the refund must be requested via the GOL Sales Center.

No miles will be accrued from the payment for this service.

Should the airline reschedule the flight, it must transfer the animal to the new flight, provided the service is also available on the new flight.

Guide dogs may be transported at no additional cost. For more information please visit: https://www.voegol.com.br/en/information/passengers-with-special-needs/visually-impaired-individuals

Emotional support dogs are only allowed on flights to or from the United States. Click here for more information.

The Pets in the Cabin service is not available on partner airline flights.

Passengers traveling with pets may not check in online and must check in 2 hours before domestic flights and 3 hours before international flights.

What pets are accepted?

• Cats and dogs are allowed on every domestic and international flight operated by GOL.

• The animal must be at least 4 months old.

• To fly in the cabin, the combined weight of the pet and carrier must not exceed 10 kg (22 lbs).

How should the pet be transported?

The pet must be transported in a comfortable pet carrier with enough room for the animal to comfortably move, change positions, turn around completely and lie down on its side. Please see the size specifications below:

Rigid pet carrier

Height: 22 cm (8.7 in)

Width: 32cm (12.6 in)

Length: 43cm (17 in)

Kennel flexível

Height: 24cm (9.5 in)

Width: 32cm (12.6 in)

Length: 43cm (17 in)

The carrier must have openings that allow for airflow.
The pet must be kept inside the pet carrier when in the boarding area, during the entire flight and when in the arrivals area.
The pet cannot travel in emergency exit rows.
GOL reserves the right to prevent animals in pet carriers from boarding if they pose a risk to the flight.
The pet carrier must be stowed underneath the seat in front of you during the entire flight. This ensures your pet’s safety and makes your flight more enjoyable.

What is not allowed?

The combined weight of the pet and the carrier cannot exceed 10 kg (22 lbs).
For safety reasons, children up to the age 12, regardless of whether they are traveling with an adult, adults traveling with lap children, and passengers in wheelchairs* may not travel with pets.

* This restriction does not apply to assistance dogs.

What you must know:

You must check in at an airport counter three hours before an international flight and two hours before a domestic flight with the following documents on hand: an up-to-date vaccination card, up-to-date health and sanitary certificates and, depending on the destination, an International Veterinary Certificate.
You must also complete and present a "Request to Transport Animals in the Passenger Cabin" form Click here to read the rules and print the document. Please remember to complete the form before approaching the counter to speed up the check-in process. should it be necessary the passenger can also complete the form at the check-in counter.
Some countries also require seasonal vaccines or have restricted periods.

See which documents are required for boarding
with your pet

Domestic Flights

Documentation	Description	Expiration
Health Certificate	The certificate must state that the animal is in good health.	Valid for 10 days after it is issued.
Vaccination Card	The animal's vaccination history, including proof of vaccination against rabies with the name of the manufacturing laboratory and the type of vaccine and the number of the ampoule used.	The vaccine must have been given more than 30 days and less than 1 year prior to the flight.
Transit Passport for Cats and Dogs*	Within 10 day prior to the flight date, the owner must ask the veterinarian to record the animal's health information in the passport. Then a Vigiagro (International Agriculture Surveillance) office must validate the document.	Valid for 30 days after validation by the Vigiagro office.

*In lieu of the health certificate and vaccination card.

Please note:

Flights to Fernando de Noronha: passengers must request prior authorization from the Fernando de Noronha Archipelago Administration according to DISTRICT DECREE No. 019/2004 issued by the Fernando de Noronha Department of Environment and Tourism: (81) 3619-0810.

Trips originating in Carajás: passengers must request an authorization from the Chico Mendes Institute for Biodiversity Conservation (ICMBio) at the ICMBio Office in Parauapebas, which is located at Rua J, 202 Bairro União, Parauapebas, Pará, Postal Code 68515-000, and submit the following original documents: official photo ID of the ticketholder, the animal's health certificate issued by a veterinarian and the animal's vaccination card.

International flights

Documentation	Description	Expiration
Health Certificate	The veterinary health certificate must state that the animal is in good health.	It must be issued within 10 days* of the boarding date.
Vaccination Card	Vaccination card that shows that the animal has been vaccinated against rabies. This vaccine is mandatory for animals that are 4 (four) months old or older.	The vaccine must have been given more than 30 days and less than 1 year prior to the flight.
International Veterinary Certificate (CVI)	Certificate issued for international flights.	Valid for 60 days, counting from the date of issue.
**Transit Passport for Cats and Dogs	Within 10 (ten) days prior to boarding, the owner must ask the veterinarian to record the animal's health information (clinical exam, treatments, vaccinations and lab tests) in the passport. Then a Vigiagro (International Agriculture Surveillance) office must validate the document.	Valid for 60 days after validation by the Vigiagro office, provided the anti-rabies vaccine is still valid.

* Except in the case of flights to Suriname or the U.S., for which the certificate must be issued 5 days before the boarding date and specifically state that the animal is not infected with myiasis (parasitic infection).

**In lieu of the health certificate and vaccination card. This document is accepted in countries with which Brazil has an equivalence agreement. It is the responsibility of the passenger to find out all required information from a Vigiagro office.

We do not accept proofs of vaccination from mass vaccination campaigns because this type of certificate does not include the contents of the vaccine nor a veterinarian’s stamp and signature.

Important: All of the documents presented for the animal must be originals (no photocopies).

Some countries impose different specific requirements before allowing pets to enter their territory. These rules may change without prior notice. Therefore, passengers must check with the government authorities of the country to which they are travelling. Below you will find more information for each country:

Argentina

In Argentina, you may only bring a pet into the country without obtaining prior authorization from the government when the pet meets the requirements described in the table above and does not come from Africa or Asia (animals coming from these regions will require prior authorization, with the exception of Japan).

If the Argentinean authorities find that any animal is carrying a disease, it may send the animal back to its country of origin, spay or neuter it, euthanize it and/or submit the animal to any other public health measure Argentina considers necessary.

The CVI must be issued in compliance with the regulations of Mercosul and the destination countries.

The passenger is responsible for complying with Argentinean law and should contact SENASA in Argentina (www.senasa.gob.ar)and the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

SAC 0810 266 3131

Bolivia

In Bolivia, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

The passenger is responsible for complying with Bolivian law and should contact the consulates of all the destination countries before traveling to request the necessary information, including information on the validation of the required travel documents.

SAC 800 12 2201

Chile

In Chile, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

SAC 800 39 5231

Paraguay

In Paraguay, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the regulations of Mercosul and the destination country.

The passenger is responsible for complying with Paraguayan law and should contact SENACSA in Paraguay (www.senacsa.gov.py) and the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

SAC 595 21 454 777

Uruguay

In Uruguay, you may only enter the country with a pet when all the requirements described in the table above have been met and you have a health certificate that meets the following requirements:

I – It must state that the animal is free from any symptoms of illness, as well as infectious diseases and parasites.

II – It must show that the animal has received anti-parasite treatment, both internal and external, specifying the product used and the expiration date of the treatment.

III – It must show that the animal has received an anti-rabies vaccine that is still valid and give the vaccination date, type, series (lot/batch number) and brand of the vaccine.

IV – In the case of dogs, it must show proof of treatment against the Taenia Echinococcus tapeworm with medication containing the active ingredient Praziquantel, which must have been administrated no less than 72 hours and no more than 30 days prior to entering the country.

Uruguay does not allow animals that have previously been diagnosed with leishmaniasis to enter the country.

The IVC must be issued in compliance with the regulations of Mercosul and of the destination country.

All dogs who enter or return to the country must have an individual electronic identification in the form of a microchip that is ISO 11784 compliant and uses HDX or FDH-B technology, and that ID must be listed on the International Veterinary Certificate (IVC)

The passenger is responsible for complying with Uruguayan law and, before travelling, should contact MGAP, the Uruguayan Ministry of Livestock, Agriculture and Fisheries (www.mgap.gub.uy), and the consulates of all the destination countries in order to request the necessary information, including information on the validation of the required travel documents.

SAC 000 4019 0895

Dominican Republic

In the Dominican Republic, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

The passenger is responsible for complying with Dominican law and should contact the consulates of all the destination countries before travelling to request the necessary information, including information on the validation of the required travel documents.

SAC 1 888 751 9004

Suriname

No Suriname, só é possível entrar com um pet, cumprindo com os requisitos especificados no quadro acima.

O procedimento para a emissão do CVI deve ser aquele previsto nas normativas do país de destino.

A responsabilidade pelo cumprimento da legislação do Suriname é do passageiro, que deve contatar previamente os Consulados dos países de destino da viagem, inclusive, sobre a necessidade de legalizar os documentos necessários para embarque.

SAC +55 11 5504-4410

USA

You can only bring your pet into the US if you comply with the requirements listed above, as well as those of the USDA (United States Department of Agriculture) and APHIS (Animal and Plant Health Inspection Service).

Dogs:

Dogs can travel to the US when they are four months or older.

The passenger has to be able to show that the pet's rabies vaccine is current. The dog's first vaccine must have been administered at least 30 days before arrival in the country. The dog must have a certificate of rabies vaccination that is current and valid and that contains the following information: name and address of the owner;
breed, sex, age, color, markings and other identifying information; date of rabies vaccination information about the vaccine, and the expiration date; name, license number, address and signature of the veterinarian who administered the vaccine or a written (or oral) statement that the dog has lived in a rabies-free country for the last 6 months or since birth.

We recommend that passengers check with local state health authorities at the final destination since local health requirement s may apply.

SAC 1 855 862 9190

Ecuador

In Ecuador, you may only enter the country with a pet when all the requirements described in the table above have been met.

The CVI must be issued in compliance with the laws of the destination country.

SAC 800 12 2201

Pets in the cabin

With GOL, your best friend can fly
right next to you in the passenger cabin.

You can purchase this service:

Main rules

What pets are accepted?

How should the pet be transported?

What is not allowed?

What you must know:

See which documents are required for boarding
with your pet

Argentina

Bolivia

Chile

Paraguay

Uruguay

Dominican Republic

Suriname

USA

Ecuador

Your trip

Information

Services

GOL

Customer service

Pets in the cabin

With GOL, your best friend can fly right next to you in the passenger cabin.

You can purchase this service:

What pets are accepted?

How should the pet be transported?

What is not allowed?

What you must know:

See which documents are required for boarding with your pet

With GOL, your best friend can fly
right next to you in the passenger cabin.

See which documents are required for boarding
with your pet