Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.
Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.
A special class with extra comfort and exclusive benefits for your international flights.
See the fare rules to reschedule to an earlier flight with peace of mind.
An exclusive lounge where you can work or relax prior to boarding.
A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.
You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.
For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.
Control your trip from the palm of your hand, and give more life to your time.
With our on-board entertainment and Wi-Fi you’ll see how time flies by.
Hold a reservation for 48 hours and take your time deciding about your trip.
Take your pet with you to enjoy an amazing destination.
Would you like to track a flight in real time? Search by flight number of segment.
Stay up to date with all rules for checked baggage and hand luggage.
See the options available for checking in, with step by step instructions.
Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
A complete guide with all the benefits of flying with our partner airlines.
All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Would you like to visit a new city before arriving at your final destination?
See all the content GOL has prepared to give you more peace of mind on your travels.
All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Talk to GOL and ask questions about purchases, flight changes and much more.
Encontre a loja ou quiosque GOL mais próximo de você.
Check out the answers to questions about purchase, baggage, boarding and more.
Picture an environment created exclusively for you to comfortably wait for your flight. This is the Lounge GOL Smiles, a space with modern facilities and the necessary structure for you to enjoy all the comfort of flying GOL even before take-off.
Access to GOL Premium Lounges can be purchased through the Customer Service Center (0300 115 2121) or at the GOL service desk, and very soon we’ll have news for lounge access sales through the website.
Learn about all the facilities of this exclusive space that only GOL can offer:
Enjoy recipes created for every meal of the day, with vegetarian and vegan options.
We offer juices, soft drinks, as well as drinks prepared by bartenders.
Make sure you have more comfort on your trip with our fully packed environments, toiletry kit and cotton towel.
Feel free to use your cell phone to browse and exchange texts, and it also has sockets for charging electronic devices.
Extra practicality for those who need to work while waiting for boarding.
Newspapers, magazines and cable TV are available.
Our clients can purchase the access to GOL Premium Lounge at different times:
Simply request lounge access by calling 0300 115 2121.
You can also purchase access at the lounge reception. To do this, present your boarding pass and pay with your credit card.
Free access with the right to 1 companion (*GOL flights or partner airlines) to domestic and international lounges.
In the chart above, the information: the access is allowed on *GOL flights or those of partner companies. The partner companies are those with which GOL has a codeshare agreement, flight agreement. In this case, the rule is: have the Smiles Diamond, Smiles Gold or Smiles Platinum or Infinite credit card and be boarding a GOL flight or a flight of partner companies.
Codeshare You can buy and issue your ticket on GOL and fly to different countries with other airlines. Learn more about the partner companies with which we operate in this regime, known as Codeshare:
For passengers boarding on GOL flights, the individual sale is available through our website or Customer Service (0300 115 2121). For other passengers, the individual sale is available at the lounge counter.
For passengers boarding on GOL flights, the purchase of access to the lounge is available through the Customer Service Center (0300 115 2121) and at the GOL service desk. For other passengers, the single sale is available at the GOL service desk.
Here you can find out about important information and general conditions of use of the Lounge GOL Smiles:
• International departure Terminal 2, east side boarding floor. Opening hours: from 05hs to 01hr. Only available to customers on international flights.
• National boarding Terminal 2, west side boarding floor. Opening hours: from 6am to midnight. Only available to customers on domestic flights.
• International departure Galeão (RJ): Terminal 2, 3rd floor of the South Pier. Opening hours: from 6am to 2am. Only available to customers on international flights..
• National boarding Galeão (RJ): Terminal 2 - In front of gates B36 and B37. Opening Hours: 5 a.m. to 11 p.m. Opening Hours: 6am to 11pm (Wednesdays and Fridays) 6am to 10pm (other days) Only available to customers on domestic flights.
Whoever has these cards should check the price of access to the Lounge GOL Smiles or the quota of free accesses directly with the card issuing company.
We do not accept customers on arrival, you must have a boarding pass from one of the airports (GIG or GRU).
To have access to the Lounge GOL Smiles, you need to know the rules for using the service.