• Telefones

    Telephones

    Speak to GOL and ask questions about purchases, flight changes and much more. 

    VISIT TELEPHONES

  • Fale com a GAL

    Speak to GAL

    GOL’s virtual assistant can help you in a quick and efficient way. 

    VISIT TALK TO GAL

  • dúvidas

    Frequently-asked questions

    Check the answers for question on purchase, baggage, boarding and much more. 

    VISIT FREQUENTLY-ASKED QUESTIONS

  • Protocolo de atendimento

    Care protocol

    Follow requests made in other channels, using the protocol number. 

    VISIT CARE PROTOCOL

  • bagagem perdida

    Baggage tracking

    Check the status of your missing luggage. 

    VISIT BAGGAGE TRACKING

  • Lojas GOL

    GOL Stores

    Find the nearest GOL store. Search for country, state or city.

    VISIT GOL STORES

Also check:

  • About GOL

    Discover the history of the airline which was born to give more life to your time.  a história da companhia aérea que nasceu para dar mais vida ao seu tempo.

    VISIT ABOUT GOL

  • Information

    From ticket purchase to post-trip: you can find all the information necessary to fly peacefully. 

    VISIT INFORMATION

  • GOL Services

    GOL+ Comfort seat, Pet in the Cabin, hotels and much more! Discover all of our services and transform your trip. 

    VISIT GOL SERVICES